Management Sciences for Health

  www.msh.org
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Management Sciences for Health Reviews

Updated Jul 08, 2014
All Employees Current Employees Only

3.0 30 reviews

56% Approve of the CEO

Management Sciences for Health President Jonathan Quick

Jonathan Quick

(16 ratings)

58% of employees recommend this company to a friend
30 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work, ability to make impact, and contributions valued.

    Anonymous Employee (Current Employee) Arlington, VA (US)

    ProsThe mission is great and a lot of smart, committed people are dedicated to the core principle of the organization. A good place to make meaningful impact in global health. Lots of opportunities for career growth and advancement. Supportive, team oriented work environment.

    ConsI've been here a little less than a year and it takes a while to learn the various systems and processes.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Some great people, great mission, but imploding because of "leadership"

    Anonymous Employee (Former Employee) Cambridge, MA (US)

    ProsMSH has some great people, great mission, very good systems (in some cases), dedicated support staff who work hard and long hours, very well recognized by USAID, strong pharmaceutical programming, excellent COO, finance, and contracts staff. Very wide current footprint around the world. Smart junior technical staff. Some departments give great moral support and work-life balance.

    ConsPoor leadership at the very top, terrible HR - cold, "black box" decisions, zero "human" qualities, very tightly tied to USAID work (so extremely precarious if they lose projects - which they are), some very senior technical staff give junior staff NO opportunities, some senior long term MSH technical staff are rude, insulting and self-congratulatory which is extremely distasteful in "team" meetings, very poor business development senior staff. Due to lack of vision and focus, the project scope is shrinking and quality or projects and proposals dropping significantly.

    Advice to Senior ManagementFocus on listening to people who give advice rather than penalizing them. Reward staff for the hard work they put in. Conflict is not always bad in discussions, it can lead to resolution of problems. Morale is terrible due the poor decision of moving to Medford and not being transparent with the staff about this move. The "pep campaign" to get people excited in moving to Medford was a complete failure - showing pictures of smokestacks, not being transparent on who gets the few offices and the terrible open-plan office is completely opposite from the Arlington office. CEO getting a huge private office, conference room and river view is a complete morale destroyer. You are losing staff from lack of vision, support, and terrible morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Disapproves of CEO

    2 people found this helpful  

    upper management needs to be more transparent

    Anonymous Employee (Former Employee)

    Pros- nice, intelligent colleagues who know their field well
    - can-do IT department
    - nice support staff
    - good finance and program management expertise

    Cons- HR department is slow to respond and not detail-oriented
    - old-school cabal leading the company
    - kill-the-messenger attitude at leadership level
    - bureaucratic
    - hire older, staid chiefs of party in the field and pass over dynamic middle managers
    - lack of transparency at upper levels in HQ and field offices
    - quality of management and operations in different field offices varies widely
    - some shady things appear to be happening in field offices and donors are starting to notice
    - some support offices in HQ are staffed by people that don't want to do their jobs - just pass the buck

    Advice to Senior Management- sunlight is the best antiseptic
    - don't punish staff who bring issues to your attention - approach the issues with an open mind and seek to learn from those below you
    - foster a culture of transparency and openness to new ideas
    - don't hire only older COPs - look at how donors are hiring these days (younger, more dynamic managers) and follow suit
    - conduct internal financial and programmatic audits at both HQ and in field offices - and follow the recommendations to continually improve the company

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Good experience once out of college

    Anonymous Employee (Former Employee)

    ProsVery interesting International project experience. Great work environment. People there are very friendly.

    ConsTechnical work limited to senior technical staff. Limited growth opportunities.

    Advice to Senior ManagementO

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Great experience, great organization

    Anonymous Employee (Former Employee)

    ProsMSH is a worldwide NGO in the health sector with a long xperience of reinforcing health systems.
    The HQ team is nice, talented, and eager to support country teams.
     This organization offers a good salary and great benefices.

    ConsSometimes, conflicting demands from supervisors.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Founder must be disappointed.

    Anonymous Employee (Current Employee)

    ProsStaff are dedicated to the organization's mission.

    ConsC-suite (CEO/COO) doesn't communicate and fosters an environment of fear. HR leadership is not trustworthy.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Serious problems that need attention

    Anonymous Employee (Current Employee)

    ProsGood benefits. Some people are great to work with if you work in the right unit. Fairly low stress environment

    ConsWhere to begin... I have absolutely zero confidence in leadership. Management does not provide adequate transparency or logical reasoning for their decisions. Employees are not motivated to give their best efforts. Work is often repetitive and not rewarding. Professional development is extremely lacking. If you start at entry or mid level, you will hit a ceiling within 5 years that you will not be able to break through. MSH is needlessly bureaucratic, which paralyzes decision-making and makes day to day business extremely difficult. People behave insularly and do not seem interested in big-picture thinking. HR has serious top-down issues that must be addressed immediately.

    My impression is that MSH used to be a good place to work where people collaborated well and made each other better through cooperation. This seems to have changed drastically recently. This is probably a contributing factor in the acceleration in the rate of key people leaving the organization. If I wanted to sit in a cubicle all day talking in hushed whispers to avoid distracting the seven other people within earshot, I would have worked somewhere that pays better.

    Advice to Senior ManagementLead or get out of the way. Emphasis on the latter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Programme Associate-kenya

    Program Associate (Former Employee) Nairobi (Kenya)

    Prosgood pay and benefits and generally good terms of employment.

    Consterrible work environment, extremely bad

    Advice to Senior Managementstop tribalism

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Toxic Work Environment

    Anonymous Employee (Current Employee) Arlington, VA (US)

    ProsGreat work location convenient to the Metro and shops.

    ConsThe culture of the work environment is very toxic. Management may be knowledgeable but they lack people skills. I have been exposed to many different work environments and this place does not encourage a sense of teamwork. It seems that everyone is out for themselves or if you are not part of an alliance you are left on the outside of the group. Managers have poor communication skills, for example, you are told one thing face to face but then you are told otherwise through an email or the manager simply changes their minds without acknowledghement. Managers also openly favor certain employees. Perhaps this company treats its full time on staff employees better than they do their contractors.

    Advice to Senior ManagementImprove communication between management and employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Lack of employee recognition and career growth

    Anonymous Employee (Former Employee)

    ProsGood place to get some experience

    ConsThere is little career growth

    Advice to Senior Managementinvest in talent, don't let it go to the competitor

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