Marriott Reviews

Current Employee – been working at Marriott full-time for more than 10 years

Pros – Culture, comparable/competitive pay in the market, overall compensation (including bonuses, discounts, benefits, etc). If you're willing to move, you have a wealth of opportunities to learn new things. Job security in the global market.

Cons – In order to advance professionally, you have to be willing to move around. The shift work can be daunting (it is a 24x7 operation, afterall). HR issues aren't always handled quickly. Lots of franchise (non-Marriott) companies that manage the hotels aren't always up to par.

Advice to Senior Management – More timely communication.
More transparency.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott full-time for more than 3 years

Pros – Good benefits and quality of life hours

Cons – Wage could be higher for hourly workers

Advice to Senior Management – Better communication and better follow up to employee issues

Yes, I would recommend this company to a friend

Former Employee – worked at Marriott full-time for more than 3 years

Pros – Lots of recognition for a job well done, management has improved over the years.

Cons – Managment doesnt really listen to your sugestions. Underpaid in most departments, no bonuses. Sometimes there are under qualified supervisors.

Advice to Senior Management – Pay more attention to your employees. They have good ideas.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Marriott

Pros – career advancement opportunities if you stay there long enough. Management is willing to listen to you and your ideas. Management makes it an enjoyable place to work.

Cons – You have to work when no one else is working

Yes, I would recommend this company to a friend

Current Employee – been working at Marriott full-time

Pros – - It's great working for a big, structured company like Marriott. There is always someone to talk to about an issue you are having, and someone higher up if needed.
- Disciplinary actions are well structured and reasonable.
- Most properties and management are open to, encouraging, and helpful when it comes to cross training and career advancement.
- People you work with will generally have a similar personality and will become your friends.
- Overtime is usually available, very helpful when you need the extra $
- Hiring decisions are usually well thought-out, so it is rare to work with people who are too inexperienced for their position.
- Managers are incredibly understanding and flexible with associate schedules (students, associates with children, requests for time off)
- Yearly Associate Opinion Surveys ensure opinions are heard and people are communicating with each other on various things (even if it takes some time.. your voice WILL be heard)
- Associate / Friends / Family discount on hotel rooms is phenomenal, though there are restrictions (sometimes can be difficult to find holidays, busy weekends, etc).

Cons – - The work week is Saturday through Friday, and for hourly associates the schedule is not released until the Thursday prior, making it difficult to plan out your week.
- Depending on what department you work in, you may have to pick/prioritize your holidays off. For
example you may not get Christmas Day off if you got Thanksgiving Day off
- Pay range can be lower than what you may find at other companies for comparable jobs
- Mandatory overtime for management/salaried staff
- Software used is very outdated (some still being used are DOS based)
- Depends on which property, but often budgeting is an issue for certain things that should be important (ie. uniforms, filling short staffed departments)
- Takes a long time to replace an associate (on several occasions it has taken over 2 months to hire a replacement in various jobs I've been in, this results in stress and overworking of existing staff)

Advice to Senior Management – - It is not an unreasonable request the schedule be available prior to Thursday afternoon.

- Always remember Mr. Marriott's famous words: "If you take care of your people, your people will take care of your customers, and your business will take care of itself."

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott

Pros – life work balance , nice culture

Cons – more compensation would be better

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Marriott full-time for less than a year

Pros – Great opportunity for advancement and good programs are in place, especially for hotel and restaurant management majors. Management seems to really care about their employees goals.

Cons – At my particular property, the management can be too easy going on poor preforming employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Marriott full-time for more than a year

Pros – * It's a big company - you get to know how major corporations operate and what to expect from a corporate environment
* People are friendly and willing to help you and answer your questions

Cons – * This is specific to my role: the work got a little repetitive - seeing the same or very similar problems/issues that I needed to resolve

Yes, I would recommend this company to a friend

Current Employee – been working at Marriott full-time for more than 10 years

Pros – There can be opportunities to advance and switch to different departments; good company culture.

Cons – Too many layers at corporate level. The efficiency wheel turns slowly. Low turnover, probably too low as people can get complacent & not open to new ideas. Traditional environment, not very open to alternative work arrangements such as telecommuting, etc.

Advice to Senior Management – Continue to streamline corporate office. Change is good!

Yes, I would recommend this company to a friend

Current Employee – been working at Marriott full-time for more than 3 years

Pros – opportunities to grow within or be transferred is relatively high as new properties are mushrooming every other month

Cons – you get a young management above you with middle-light-weight experience who don't have the expertise to develop others

Advice to Senior Management – retain or hire top quality people instead of promoting juniors so quickly just to meet localisation goals. you'll lose good people who are currently working with you

No, I would not recommend this company to a friend