Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 19 November 2014
Updated 19 November 2014
1,409 Reviews
3.7
1,409 Reviews
Rating Trends

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Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
488 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 35 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 79 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 48 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 8 years)

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    More need to be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverages Manager in Melbourne
    Former Employee - Food and Beverages Manager in Melbourne

    I worked at Marriott full-time (more than an year)

    Pros

    Bill Marriott laid a great foundation for a wonderful business

    Cons

    current management and property managers not living up to expectations that was laid down by Marriott

    Advice to ManagementAdvice

    More can be done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    One of the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Housekeeper in Sydney
    Current Employee - Executive Housekeeper in Sydney

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott opens a door of opportunities to talented people who enjoys what they do. Marriott embodies a culture and values - "look after the associates (staff members) and the associates will look after the business."

    Cons

    Busy operation - need to be on your toes at all times. Working on different individuals with different communication styles and culture.

    Advice to ManagementAdvice

    Keep the momentum going, be healthy and exercise regularly, keep up with the world news, read books related to managing people and the hospitality industry.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Excelent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in Hanover, MD (US)
    Current Employee - Housekeeping in Hanover, MD (US)

    I have been working at Marriott full-time (less than an year)

    Pros

    I am want grow up.
    Having another position.

    Cons

    In my position i don't have any motivated to grow...

    Approves of CEO
  6.  

    Incredible Company, Satisfied Employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Washington, DC (US)
    Former Employee - Operations Supervisor in Washington, DC (US)

    I worked at Marriott full-time (less than an year)

    Pros

    - Marriott takes care of their employees
    - The Marriott standard is upheld to the best of their abilities
    - Friends and family discounts at any Marriott, employee discounts are even better
    - "My company store" allows you to get discounts on anything you can think of with Marriott
    - Excellent training as an operations intern

    Cons

    - If you are going in to the hospitality industry, primarily management, you will work long hours. Those of us who love the industry already know this and are willing to continue working because we are passionate and driven, but for the associates just there for a paycheck it could be frustrating.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good college job as a front desk staff member. I liked what I did for the most part. Very laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    It's a fun job where you make friends and can be social. Guests can be friendly and it is cool meeting new people.

    Cons

    Some guests are awful and demanding and have the craziest requests. You have to have thick skin to be able to smile the entire time.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Courtyard Marriott Hotel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Accounting
    Former Employee - Sales and Accounting

    I worked at Marriott as an intern (less than an year)

    Pros

    staff was professional and friendly, I adapted very quick and learned so much .I worked in the sales and accounting department and I felt important and very much liked by my staff which were so much more experienced then me. I was respected and was given an opportunity to hold my own safety training class ( by my self) which involved the entire staff of the hotel to sit through an hour to 2 hour long test about blood pathogens, emergency conditions etc.

    Cons

    unfortunately my internship was over and due too layoffs at the time I wasn't able to be hired.

    Advice to ManagementAdvice

    please hire me again

    Recommends
    Approves of CEO
  9.  

    Best Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Marriott as an intern (less than an year)

    Pros

    Fair compensation, great resources, great innovation in the company, many avenues to get "noticed" if you work hard, after 25 years you can stay at any hotel in the world (with marriott) for free

    Cons

    minimum time in positions before allowed to post for new positions

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    "Never Changing but Ever Changing"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Richmond, VA (US)
    Current Employee - Sales Executive in Richmond, VA (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Marriott is an innovatory from ideas to the way we travel. BIG IDEAS BIG REWARDS. I love the culture!

    Cons

    Marriott's Sales structure has changed drastically over the past 5 years. I am uncertain of what the future looks like. It is a little scary.

    Advice to ManagementAdvice

    I have no advice to Management.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Great company and freedom.

    Cons

    Have a 10 min time fame to check in.

    Recommends
    Approves of CEO

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