Marriott

www.marriott.com

Marriott Reviews

Updated 25 January 2015
Updated 25 January 2015
1,510 Reviews
3.7
1,510 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
523 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 8 years)

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    More need to be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverages Manager in Melbourne
    Former Employee - Food and Beverages Manager in Melbourne

    I worked at Marriott full-time (more than an year)

    Pros

    Bill Marriott laid a great foundation for a wonderful business

    Cons

    current management and property managers not living up to expectations that was laid down by Marriott

    Advice to ManagementAdvice

    More can be done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    One of the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Housekeeper in Sydney
    Current Employee - Executive Housekeeper in Sydney

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott opens a door of opportunities to talented people who enjoys what they do. Marriott embodies a culture and values - "look after the associates (staff members) and the associates will look after the business."

    Cons

    Busy operation - need to be on your toes at all times. Working on different individuals with different communication styles and culture.

    Advice to ManagementAdvice

    Keep the momentum going, be healthy and exercise regularly, keep up with the world news, read books related to managing people and the hospitality industry.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Good leadership, and opportunity to learn and move up

    Cons

    poor Communication between other departments

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    great company with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    coming to work with friendly people and vacationers

    Cons

    seasonal like most hotel chains, second job is necessary if your part time or even full time cause it gets really slow in the slow season, but when its busy its really busy

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Server in Washington, DC (US)
    Former Employee - Banquet Server in Washington, DC (US)

    I worked at Marriott full-time (more than 3 years)

    Pros

    Great company to work for. They really take care of their employees

    Cons

    None that I can think of

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bistro Cook in Myrtle Beach, SC (US)
    Current Employee - Bistro Cook in Myrtle Beach, SC (US)

    I have been working at Marriott full-time (more than an year)

    Pros

    Benefits, learned a lot about customer service

    Cons

    Pay, takes time to advance

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Marriott... Where I belong. (Their slogan.)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housrman- Banquets in Charleston, WV (US)
    Former Employee - Housrman- Banquets in Charleston, WV (US)

    I worked at Marriott full-time (more than an year)

    Pros

    Fantastic people. Feels like family.

    Cons

    Evening shift never gets off when scheduled.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good values

    Former Employee - Bartender in Plano, TX (US)
    Former Employee - Bartender in Plano, TX (US)

    I worked at Marriott full-time (more than 5 years)

    Pros

    Good perks, enjoyed management and coworkers

    Cons

    Hard to transition from hourly to salaried position.

    Advice to ManagementAdvice

    Look internally for promotions instead of hiring from outside the company.

  11.  

    Good company..good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (less than an year)

    Pros

    Nice peoples who don't spit on cleanups peoles

    Cons

    Nun I can tink of

    Advice to ManagementAdvice

    Pay janitors a little more

    Recommends
    Positive Outlook

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