Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 18 December 2014
Updated 18 December 2014
1,452 Reviews
3.7
1,452 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
496 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 8 years)

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    More need to be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverages Manager in Melbourne
    Former Employee - Food and Beverages Manager in Melbourne

    I worked at Marriott full-time (more than an year)

    Pros

    Bill Marriott laid a great foundation for a wonderful business

    Cons

    current management and property managers not living up to expectations that was laid down by Marriott

    Advice to ManagementAdvice

    More can be done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    One of the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Housekeeper in Sydney
    Current Employee - Executive Housekeeper in Sydney

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott opens a door of opportunities to talented people who enjoys what they do. Marriott embodies a culture and values - "look after the associates (staff members) and the associates will look after the business."

    Cons

    Busy operation - need to be on your toes at all times. Working on different individuals with different communication styles and culture.

    Advice to ManagementAdvice

    Keep the momentum going, be healthy and exercise regularly, keep up with the world news, read books related to managing people and the hospitality industry.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    F&B Manage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Great company to work for, Nice environment & fun people!

    Cons

    Not very flexible schedule as for holidays, okey pay but it is like any other hotel business.

  6.  

    Great company with a focus on the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales and Marketing in Los Angeles, CA (US)
    Current Employee - Director of Sales and Marketing in Los Angeles, CA (US)

    I have been working at Marriott full-time (more than 10 years)

    Pros

    Stable and good values and good benefits. Love the people

    Cons

    Pay is lower and the work/life balance Is not important to company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Bismarck, ND (US)
    Current Employee - Front Desk Agent in Bismarck, ND (US)

    I have been working at Marriott

    Pros

    Structure and consistency with management. Flexible schedule.

    Cons

    Boring job at times, lots of down time.

    Recommends
    Positive Outlook
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent

    I have been working at Marriott full-time

    Pros

    Room for growth, room discounts, company truly cares about workers.

    Cons

    Management is overworked, pay can be higher

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Exciting work in the hospitality for a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beverage Captain/Manager in Charlotte Amalie, VI (US)
    Former Employee - Beverage Captain/Manager in Charlotte Amalie, VI (US)

    I worked at Marriott full-time (more than 5 years)

    Pros

    Opportunity for advancement
    Positions in many fields of different industries
    Great work environment
    Great benefits
    Ability to transfer worldwide

    Cons

    Many jobs require high physical labor
    All location environments may not be equal
    Compensation vs. work required in some positions not equal

    Advice to ManagementAdvice

    Continue growth and overall philosophy of the company.

    Recommends
    Positive Outlook
  10.  

    Good place to work, not perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bethesda, MD (US)
    Former Employee - Manager in Bethesda, MD (US)

    I worked at Marriott

    Pros

    Steady job, friendly atmosphere, inexpensive gym, good room discount when available.

    Cons

    Extremely consensus-driven, paralysis by committee. Size of company makes intelligent movement difficult. 401k match low compared to other industries.

    Advice to ManagementAdvice

    Need to fix hiring and evaluation processes to quickly identify, acquire, and retain talent and prevent hiring mistakes.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Hotel Discounts are awesome benefits

    Cons

    Too political making it difficult to be truthful and get things done quickly

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