Marriott Reviews

Updated 29 August 2014
Updated 29 August 2014
1,269 Reviews

3.7
1,269 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
417 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time for more than 8 years

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    More need to be done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverages Manager  in  Melbourne
    Former Employee - Food and Beverages Manager in Melbourne

    I worked at Marriott full-time for more than a year

    Pros

    Bill Marriott laid a great foundation for a wonderful business

    Cons

    current management and property managers not living up to expectations that was laid down by Marriott

    Advice to ManagementAdvice

    More can be done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    One of the best place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Housekeeper  in  Sydney
    Current Employee - Executive Housekeeper in Sydney

    I have been working at Marriott full-time for more than 5 years

    Pros

    Marriott opens a door of opportunities to talented people who enjoys what they do. Marriott embodies a culture and values - "look after the associates (staff members) and the associates will look after the business."

    Cons

    Busy operation - need to be on your toes at all times. Working on different individuals with different communication styles and culture.

    Advice to ManagementAdvice

    Keep the momentum going, be healthy and exercise regularly, keep up with the world news, read books related to managing people and the hospitality industry.

    Recommends
    Positive Outlook
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  5.  

    Great benefits, well Compensated, slightly chaotic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    very good pay, great benefits.

    Cons

    unorganized, chaos. Unpredictable schedules with turn arounds and constant flip flopping between mornings/ nights.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great benefits, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Alpharetta, GA (US)
    Former Employee - Operations Supervisor in Alpharetta, GA (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great benefits, good pay, lots of opportunity.

    Cons

    Long time to advance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    So far, the best Company I've ever worked for..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Burlingame, CA (US)
    Current Employee - Bartender in Burlingame, CA (US)

    I have been working at Marriott full-time for less than a year

    Pros

    Paid every week, great cash tips on top of my hourly wage, friendly and helpful management team, lots of potential for career advancement

    Cons

    long hours do clash with my personal life, but this isnt that big of a deal for me

    Advice to ManagementAdvice

    Be open to taking advice on how to improve your business from your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    My Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hotel General Manager  in  San Francisco, CA (US)
    Former Employee - Hotel General Manager in San Francisco, CA (US)

    I worked at Marriott full-time for more than 10 years

    Pros

    Worked with and for so many great people over the years, crated life long friends! I love the company values, while the company has gotten so large, those values can still be felt!

    Cons

    Hours and being paid accordingly is not the greatest compared to other industries.

    Recommends
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bistro Attendant  in  New York, NY (US)
    Current Employee - Bistro Attendant in New York, NY (US)

    I have been working at Marriott full-time for more than a year

    Pros

    Great benifits , great staff and supportive management

    Cons

    Really early mornings, hard to balance if you have a life outside of marriott unless your a morning person

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Intern  in  Plano, TX (US)
    Current Employee - Sales Manager Intern in Plano, TX (US)

    I have been working at Marriott as an intern for less than a year

    Pros

    Great experience with a big company. Internship is not Marriott specific so it gives you experience to apply across the industry.

    Cons

    I just thought the job was incredibly boring.

    Recommends
    Positive Outlook
    No opinion of CEO

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