Marriott Reviews

Updated 17 September 2014
Updated 17 September 2014
1,299 Reviews
3.7
1,299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
429 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No upward movement

    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    I love my job position.

    Cons

    The pay is not good

    Advice to ManagementAdvice

    There is nothing they can do from what I was told

  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge  in  Edmonton, AB (Canada)
    Current Employee - Concierge in Edmonton, AB (Canada)

    I have been working at Marriott full-time for more than 5 years

    Pros

    Opportunity for growth within company.

    Cons

    The office good and benefits also

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    HR Trainee Berlin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Trainee
    Former Employee - Human Resources Trainee

    I worked at Marriott as an intern for less than a year

    Pros

    Since it was a small office with only three to four employees, you get a lot of responsibilities. Even though I was an intern, I eliminated the first round of applicants for an apprenticeships before I forwarded potential ones to the Coordinator. I was involved in a lot of work processes throughout the whole internship, which gave me a very good view on how working as a full time employee would be.

    Cons

    There is no chance of starting as a full time employee, they mostly hire high school graduates for that position to fill in basic work like data entry, sorting, early application processes, sending and receiving emails, being there for employee request like vacation, sick days and etc.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott as an intern for less than a year

    Pros

    Great company culture and values. Cross trained in a variety of settings to gain a lot of experience. The hotel was really a tight-knit group and really came together to exceed guest expectations. Direct supervisors were great and empowered me to always act how I saw fit.

    Cons

    The hours could be very long and tiring. Sometimes felt understaffed. My work-life balance didn't feel great at the time, I should have asked for more time off!

    Recommends
  6.  

    Great company - Good balance between professional & personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Sales  in  Dubai (United Arab Emirates)
    Former Employee - Global Sales in Dubai (United Arab Emirates)

    I worked at Marriott full-time for less than a year

    Pros

    - Good Company culture
    - Supervisors are encouraged to empower their teams

    Cons

    - Associate rates are not the best, and they are not easily available

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Marriott Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CollegeHuman Resources  in  Lexington, KY (US)
    Former Employee - CollegeHuman Resources in Lexington, KY (US)

    I worked at Marriott as an intern for less than a year

    Pros

    Great opportunity for growth within the company. They love to let you work in other areas and are more than willing to help you succeed wherever you are. Every employee does their best to make guests stay the best possible.

    Cons

    Hospitality takes a variety of different hours to make it successful. Some late nights, weekends or holidays will be necessary, but the values and benefits make up for it. Sometimes you will get grumpy guests, but a smile and a positive attitude can help you get through it while pleasing your guest.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Manager  in  Cancún (Mexico)
    Current Employee - Accounting Manager in Cancún (Mexico)

    I have been working at Marriott full-time for more than 3 years

    Pros

    Is a good place to learn.

    Cons

    Communication can be better. Departments can have better communication with one another.

    Advice to ManagementAdvice

    Consider leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company,Franchise not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor  in  Macon, GA (US)
    Current Employee - Night Auditor in Macon, GA (US)

    I have been working at Marriott full-time for more than a year

    Pros

    Marriott corporate is great company to work for.

    Cons

    franchise is not so great independently owned an operated do not follow the way corporate dose things can be tough and you can grt stuck the without being able to advance

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company, plenty of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rooms Operations Manager  in  Los Angeles, CA (US)
    Current Employee - Rooms Operations Manager in Los Angeles, CA (US)

    I have been working at Marriott full-time for more than a year

    Pros

    There's a lot of growth within Marriott and plenty of ways to try different departments. If you want to stay local there are places to transfer within, but you also have the option to move abroad.

    Cons

    If you're in a front-of-house position, your hours are probably going to be unstable, which can be rough on a work life balance. But Marriott encourages that you take the time to make your schedule work for you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I recommend Marriott to anyone and everyone.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good Company to work for.

    Cons

    Poor Management skills of both effective and ineffective leaders.

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