Marriott

  www.marriott.com
Work in HR? Unlock Free Profile

Marriott Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.6 1,218 reviews

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(394 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights
1,218 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    wRTt

    Intern (Current Employee) Miami, FL (US)

    Prosgoog, comfortable, nice ambiance, good managers

    Consthe compensation is a little low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company...too much reorganization

    Anonymous Employee (Current Employee)

    ProsSpirit to serve is a way of life, not just a motto. Great culture, management and brands. Associates truly care about the work they do. Flexible work arrangements are a huge plus.

    ConsFor the past several years there has been constant reorganization, continue to be asked to do more with less. Difficult to advance or transfer to other departments.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Wonderful people, excellent benefits, ok pay

    Anonymous Employee (Current Employee)

    ProsMarriott really focuses on a good work-life balance. The people are exceptionally friendly and expectations are reasonable. The associate rates are excellent. There are lots of small advancement opportunities.

    ConsIt can be hard to branch into management because people rarely leave.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Interview

    Global Sales Representative (Former Employee)

    ProsManagers and Supervisors really take care of their employees and customers, Customer service is a priority, treat you the way they want to be treated, opportunities for advancement

    ConsSitting all day, work/life balance, long hours

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Awesome experience, taught me that I can be better and expect more of myself, great people.

    Customer Care and Sales Specialist (Former Employee) San Antonio, TX (US)

    ProsMarriott gives great benefits.
    Starting wage is usually between 9 & 12 dollars/hr.
    Always has some sort of benefit/fundraiser going on to help the community.
    Maintains new opportunities for growth.
    If you have issues with someone they have an open door policy.
    Paid training
    Perks
    Discounts
    Total Compensation at high value

    ConsCan get repetitive
    Can get boring if you don't stay active
    long hours
    You have to bid for your schedule
    If you have a change in school schedule, they don't change your schedule immediately (even with proof of school-work conflict) ; it cost me my job and it didn't matter the length I was there 1-2 yrs, or my review status of Satisfactory Performer, or the fact that I always took overtime to help the company. ((Still a good company))

    Advice to Senior ManagementIf someone has a school schedule to work around, you should be able to allow the new schedule to take effect immediately as long as they prove they are in school for the hours they need to be excused. This flaw cost me my job because I was given an ultimatum to choose school or work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Like family

    Housekeeper (Current Employee) Statesville, NC (US)

    ProsThey are very friendly and try to make you feel at home.

    ConsThe hours aren't that great and the pay isn't very good.

    Advice to Senior ManagementIf the pay was better more people would be willing to work harder.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work and opportunity. Staff can make the atmosphere miserable.

    Guest Service Representative (Current Employee) Annapolis, MD (US)

    ProsGreat Benefits and Discount Program.

    ConsPetty, immature staff, totally inappropriate behavior at times.

    Advice to Senior ManagementGet new staff when they cause problems.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    good company, long hours

    Anonymous Employee (Current Employee)

    Prosgood training, and support for employees

    Conslong hours, bad pay, and no life balance.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great benefits

    Server (Former Employee) Detroit, MI (US)

    ProsGood benefits, friends and family discounts on hotel rooms, money was good, and enjoyed having happy customers on vacation (usually).

    ConsVery corporate, no visible tattoos or piercings. Unflattering uniforms for food service workers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    rewarding

    Server (Current Employee) Houston, TX (US)

    Prosgreat benefits and training initially

    Consa lot of relationships in banquets that earn favors

    Advice to Senior Managementbe more professional without being pushy

    No, I would not recommend this company to a friend

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.