Marriott Reviews

Updated 23 October 2014
Updated 23 October 2014
1,359 Reviews
3.7
1,359 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
462 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 34 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 75 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 46 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    amazing place to work great benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk
    Current Employee - Front Desk

    I have been working at Marriott full-time

    Pros

    great people great place to work

    Cons

    low start pay but lots to make up for that

    Recommends
    Approves of CEO
  2.  

    Good Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Building Engineer in Phoenix, AZ (US)
    Current Employee - Building Engineer in Phoenix, AZ (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Good pay for working extremely hard.

    Cons

    No room for advancement .

    Advice to ManagementAdvice

    More advancement opportunities for workers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Best company to work for in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott as an intern

    Pros

    - High morale
    - Genuine managers and directors

    Cons

    - No overtime allowed
    - Somewhat demanding

    Advice to ManagementAdvice

    None.

    Recommends
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    good company to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott full-time (more than an year)

    Pros

    good pay, good training opportunities and great health care benefits. Culture is very strong and you have a close relationship with management

    Cons

    challenging hours. sometimes you can get stuck in your career for just getting lateral promotions

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Duty Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager in Toronto, ON (Canada)
    Former Employee - Duty Manager in Toronto, ON (Canada)

    I worked at Marriott full-time (more than 3 years)

    Pros

    -amazing benefits
    -room to grow
    -really cares about employees

    Cons

    worked for franchise so tight on labour

    Advice to ManagementAdvice

    continue following Marriott's spirit to serve and you will stay a leader :)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pool Attendant in Tucson, AZ (US)
    Current Employee - Pool Attendant in Tucson, AZ (US)

    I have been working at Marriott part-time (less than an year)

    Pros

    Easy, nice people, very welcoming.

    Cons

    Everything was great, no problem.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    good regulations and standards. high customer focus.

    Cons

    A bit more creativity should be possible sometimes. This is less due to the amount of rules/ regulations.

  9.  

    I love working for Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Supervisor in Chicago, IL (US)
    Current Employee - Kitchen Supervisor in Chicago, IL (US)

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Marriott has one of the friendlies staff members and the team work is incomparable. I have always wanted to work for a company that I really liked and not just needed for a check, and now I have found it and I plan to grow and mature with the company.

    Cons

    As with any job you will always have challenges and one of the biggest challenges that I see is when people get set in their ways and are not willing to accept change.

    Advice to ManagementAdvice

    Make a conscious effort not to make a difference between your host, no matter what the differences in work ethic are. This will make for a positive experience for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Don't even bother.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Henderson, NV (US)
    Former Employee - Front Desk Agent in Henderson, NV (US)

    I worked at Marriott part-time (less than an year)

    Pros

    The only good thing about this job was that it was near my home. The commute was easy.

    Cons

    The computer software used is still from the 80's.. The transactions and reports can be done in a fraction of the time if they'd just upgrade the software to what it should be. I mean it's 2014 now!

    Advice to ManagementAdvice

    Get with the times!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Nice Work Environment, Pay Doesn't Commensurate with Costs of Living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bethesda, MD (US)
    Current Employee - Anonymous Employee in Bethesda, MD (US)

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Great people to work with, flexible when it comes to family-related issues, benefits are great

    Cons

    Wish they didn't start cutting back on paid time off. It used to be 20 days your first year then they cut it back to 10 days. Don't be stingy on overtime or at least be specific about using overtime as compensated time (free PTO). Getting promoted is hard and so is trying to get into different departments.

    Advice to ManagementAdvice

    Bring back bonuses, not just for directors, VPs, and up. I think your employees deserve bonuses as hard as they work to make this company look good.

    Recommends
    Negative Outlook
    Approves of CEO

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