Marriott Vacation Club

  www.marriottvacationsworldwide.com
  www.marriottvacationsworldwide.com
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Marriott Vacation Club Reviews

Updated 29 September 2014
Updated 29 September 2014
135 Reviews
3.6
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott Vacation Club President Steve Weisz
Steve Weisz
75 Ratings

Review Highlights

Pros
  • Great benefits and discounts, flexible work schedule, great upbeat environment (in 10 reviews)

  • Very good benefits package, lots of changes coming with the integration of independence (in 10 reviews)


Cons
  • Some guests are used to the way a full service hotel works and it's hard for (in 9 reviews)

  • comp plan has changed numerous times but not that great of a variance, very high turnover but I'm sure that's normal for a call center (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful place to work?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Planning Counselor  in  Salt Lake City, UT (US)
    Former Employee - Vacation Planning Counselor in Salt Lake City, UT (US)

    I worked at Marriott Vacation Club full-time for less than a year

    Pros

    *The atmosphere and values the company promotes are enough to want to work here.
    *Easy job to learn.
    *There is so much room for advancement.
    *Your managers really want to see you succeed.
    *Everyone who works there is willing to help you with anything you need.

    Cons

    *The only con I can think of is relevant at any calk center and that is angry callers, but at mvci they are very few and far between.

    Advice to ManagementAdvice

    *I have no advice for them, they are wonderful.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company but managed by Mafia Style Management in Cork's Site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Marriott Vacation Club full-time for more than 8 years

    Pros

    Great Company, Great Associate handbook, Good pay rates, Good Benefits and good opportunities to move internationally within the Company.

    Cons

    When I started working there it was great, especially with the presence of the Marriott Culture and Fair policies till the Company moved from London to Cork in 2003 and this was the downfall of this great company, the atmosphere became so hostile and coalitions started forming, you are either with the Management or the staff, and became worse when the HR department took the side of the management back in 2006 to 2008 using scare tactics against any associates who voices their opinion or complain about being bullied, I was personally bullied and gave many evidence to HR at the time which I still have till today.

    Surely the HQ Senior Management were aware of it especially when Associates started to leave the company after being with it for 8-10 years, some of them even moved from London with them.

    The Owner Services Senior Management were the worst and they were even discriminating against specific groups/ethnics while practicing favoritism with other groups, it is no coincidence that all the Middle Eastern Supervisors were made redundant back in 2008 while only 1 European only had the same fate and in this department you had to have a typical slave mentality to be promoted, in other words if you are a yes person.

    Advice to ManagementAdvice

    To The Owner Services Senior Management, be more professional and fair, stop practicing favoritism and using punitive action against Associates who provides you with constructive feedback, And when Associates decides to leave due to your unfair treatment and they send a final email to you and to the Senior Management in the US HQ don't block it and let Steve know what's happening, he has always been a professional, I do wonder if anyone reads this in the first place to be honest.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Database Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Marketing  in  Orlando, FL (US)
    Former Employee - Database Marketing in Orlando, FL (US)

    I worked at Marriott Vacation Club for more than a year

    Pros

    1. Pure 8 to 5 job with no overtime.

    Cons

    1. IT systems have already been set in place. Hence, there is very minimal work and it is extremely boring to spend 8 hours every day. At least, this is what I noticed in my department and after talking to people in other teams.
    2. Most of the employees have been working for 10+ years and thus, there is no "fresh energy" in infuse new ideas and technologies.
    3. Many managers were laid-back. My manager was big in micro-management and I had no fun working for this individual.

    Advice to ManagementAdvice

    Your competitors i.e. Wyndham and Disney Vacation Club, have invested a lot of money in new technologies and new talent. Get new talent on board.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    i love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Sales  in  Orlando, FL (US)
    Current Employee - Outbound Sales in Orlando, FL (US)

    I have been working at Marriott Vacation Club full-time for less than a year

    Pros

    schedule and my co workers and my boss are awesome.

    Cons

    Not making enough sales to make a great salary.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Planner
    Former Employee - Vacation Planner

    I worked at Marriott Vacation Club part-time for more than a year

    Pros

    MVCI used to pay well

    Cons

    compensation has changed...alot less incentive now

    Advice to ManagementAdvice

    change back to compensation of 8 -10 years ago

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Ownership Advisor
    Former Employee - Vacation Ownership Advisor

    I worked at Marriott Vacation Club full-time for more than 3 years

    Pros

    good place to work, team works and benefits

    Cons

    dealing with unhappy customers - not easy

    Advice to ManagementAdvice

    Not really

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent work environment. Gave me all the control over my responsibilities that I needed. Extremely successful at Marr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Worldwide Funds Development  in  Bethesda, MD (US)
    Former Employee - Vice President Worldwide Funds Development in Bethesda, MD (US)

    I worked at Marriott Vacation Club full-time for more than 5 years

    Pros

    Provided the optimal environment for me to succeed at the job that I needed.
    Terrific leadership. Gave me the optimal balance that I needed for family and work.

    Cons

    Marriott does lean toward watching out for those who are Catholic versus all other religions. This may seem counter to the ownership of Marriott. The Marriott family are very strong in their religion, LDS (Mormons).

    Advice to ManagementAdvice

    Pick the right person to perform the jobs at the senior level instead of trying out a less senior person and hope they can accomplish the tasks.

    My last year was 1993. Your drop down does not go that far back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Best Company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Orlando, FL (US)
    Current Employee - Senior Financial Analyst in Orlando, FL (US)

    I have been working at Marriott Vacation Club full-time for more than 5 years

    Pros

    Company is very focused on ensuring employees are happy. Incredible benefits. One week of dedication to appreciate employees. Various opportunities to learn and grow. Flex hours. Hotel discounts. Management is great. Friendly and Approachable.

    Cons

    Yearly raises are minimal so negotiate salary from the start. Company is frugal in terms of compensating for Team Outings. Very few cons that I can think of. Incredible company to work for if you have the opportunity.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Marketing Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club full-time for more than 3 years

    Pros

    good team environment, local leadership was great to work for

    Cons

    company unstable, many layoffs, top-level leadership lacking direction

    Recommends
  11.  

    Company has changed since Marriott Intl Separation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  Orlando, FL (US)
    Current Employee - Senior Director in Orlando, FL (US)

    I have been working at Marriott Vacation Club full-time for more than 10 years

    Pros

    pay is good; health insurance and 401k are fair

    Cons

    company's positive culture has disappeared since its separation from Marriott International 2 years ago; environment is hostile; work does not get done anymore

    Advice to ManagementAdvice

    consider going back to a people based culture again

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Marriott Vacation Club Photos

Marriott
Corpoate Office
Entrance Sign (only signage for the resort unfortunately)

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