Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated 18 December 2014
Updated 18 December 2014
319 Reviews
3.2
319 Reviews
Rating Trends

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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
95 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • Very little thought given to providing any sort of work/life balance to employees (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Career High

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)
    Current Employee - Assistant Vice-President in Edmonton, AB (Canada)

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Compensation, collaborative culture, professionalism, global opportunities

    Cons

    Compliance can bog down the truly meaningful work, but it's minor and necessary

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Corporate Benefits Department - Avoid like the plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    One can gain valuable work experience in a very tall organisational structure. High volume of data and work to do.
    Great for actuaries, accountants and math nerds.

    Cons

    This was the worst place that I have ever worked. It has an astronomically high Power Distance Ratio.
    In the Benefits Dept., workers get to see the 4-figure bonuses executives make (over 100k salary), whereas non-exempt employees basically got zilch. Middle management was very very derisive towards 'inferiors'. Employees had feuds lasting for years and refused to speak to one another outside of required interaction/meetings. Lower- echelon workers were expected to be slaves. I even heard a well-paid attorney say in front of the VP of benefit's administrative assistant: ".... your grossly underpaid assistant." And the evp said nothing. It made me want to wretch. There was much strife, so much, in fact that they brought in an external consultant to help sort out the lack of 'esprit de coeur'. As other reviews have stated, drawbacks include an entrenched 'old boys' club', no opportunity to put your hand to diverse tasks, extremely uneven compensation. Working there you are just a number. No professional development.

    Advice to ManagementAdvice

    Consider how efficient daily operations would be without the 'little people' you so thoroughly scorn.

    No opinion of CEO
  3.  

    Worst job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Urbandale, IA (US)
    Former Employee - Data Analyst in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Nothing was good, except compensating time when working oncall

    Cons

    Horrible hours, worked you like a slave driver, niche jobs (no moving up from within) and bad pay

    Advice to ManagementAdvice

    Could have had better compensations/pay and lay off the fear based management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Technology Coordinator
    Current Employee - Local Technology Coordinator

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Working in IT is never boring- competitive pay, job security, and daily challenges to keep work interesting.

    Cons

    You work with people who have just become used to their daily routines, can be extremely condescending to support staff, and are already somewhat jaded with their expectations (even though they also refuse to follow processes). Being client facing tends to be a "punching bag" role that quickly gets old. People tend to become "buddy-buddy" to skip procedure yet tend to not know your name.

    Advice to ManagementAdvice

    Keep doing what you do.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Worst job I ever had

    Former Employee - Service Specialist II in Urbandale, IA (US)
    Former Employee - Service Specialist II in Urbandale, IA (US)

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    There are no positive things to say about working here!

    Cons

    No raises, focused more on rewarding management than those actually doing the work

    Advice to ManagementAdvice

    You need to realize who is actually doing the work and stop rewarding those who aren't!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Great people! Workload issues. Clearly value external over internal candidates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Broker
    Former Employee - Insurance Broker

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Great benefits, awesome health plan, smart, fun co-workers, many opportunities to learn subject matter very well

    Cons

    Value external candidates over internal candidates, everyone is overworked and stressed, you can only get the salary for your peer-group if you threaten to leave, poor performers are not fired, just starved out.

    Advice to ManagementAdvice

    Stop trying to 100% de-risk your business. It sends a message to clients that you aren't willing to stand by your work and puts you in a vulnerable position. Clients will start to think "Gee, if I am constantly being told I have to check my broker's work, why shouldn't an online quote service do this same thing I thought I was paying for expertise"

    Stop burning out your best people, they are the product you are selling.

    Give some actual power to give promotions, make compensation decisions, and fire people etc. to office heads, zone leaders, or even managers. Its very clear their hands are 100% tied to do right by their best people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Data Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    - Working with immedatiate team members is positive
    - Great flexibility with vacation - except for month end
    -Christmas gatherings

    Cons

    - Very little room for growth for employees at the lower end of the scale.
    - HUGE communication gap among colleagues.
    - Some employees tend to pawn off the work onto other colleagues and fear change and do not embrace new business processes. Senior veterans who have been with the company for ages cannot think outside the box and thus tend to like a lot of hand holding.

    Advice to ManagementAdvice

    -Give credit where credit is due. The company boasts about further learning and career development but management needs to reinforce this and look out for every employee under their wing. This should not be limited to individuals with senior roles.
    -Improve communication within deparments and make sure the message conveyed is uniform.
    -Consider revising the compensation matrix for all departments. Upper management tend to get bigger pay increases and bonuses, while the reamining employees get a 1% raise. In today's economy, the base salary for junior roles are well under the poverty line which is unfair. Take home pay amounts to nothing.
    - Look past the politics and power trip. Employees need to get the work done right to make the environment a good workplace for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Work hard, play hard! If you like the pressure and buzz, you'll succeed here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Milton Keynes, England (UK)
    Current Employee - Senior Vice President in Milton Keynes, England (UK)

    I have been working at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Compensation and benefits
    Leadership and vision
    Company profile and external recognition
    Global brand
    Strong ethical values & excellent diversity and inclusion drive

    Cons

    1) Some existing employees have been here to long and are stopping the new leadership to implement the much required change. Stop moaning and move on guys, let us make this place better without your nagging...
    2) Brand could be a bit more visible externally
    3) work life balance....hmmm...that's tricky, however again if you want to progress and get to the top this is a sacrifice in many other organisations too

    Advice to ManagementAdvice

    Be tougher on low perfromers and sickness to create room for people who would love the opportunity to work here!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fantastic Employer, with great colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time (more than 10 years)

    Pros

    Great Colleagues. The benefits are amazing and the leadership is the best in the industry. The company is worldwide and has more of a partnership philosophy. The colleagues in my office have an average of 25 years experience in the industry and take pride in their job. The knowledge among the colleagues and teams are a huge asset and a great resource.

    Cons

    The challenges are the company is large and there a several processes to work through get a simple task completed. This in result makes it very difficult to manage a task or project in a timely manner.

    Advice to ManagementAdvice

    Listen to those who are out there actually working with the clients. Those individuals know what the clients want and how they want the services delivered.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great company, needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Salary and Bonuses
    Benefits (although declining)
    Great culture

    Cons

    Lack of leadership
    Dinosaur to make anything happen

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO

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