MasterCard
3.6 of 5 221 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.6 221 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(134 ratings)

74% of employees recommend this company to a friend
221 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work/Life Balance - Plenty of paid time off, ability to take community service days"
    in 30 reviews
  • "Good benefits especially for employees with families"
    in 14 reviews
Cons:
  • "Demands of being part of a growing company can be challenging for work / life balance for some"
    in 6 reviews
  • "Everyone under middle management is expected to work "more than 40 hours" per week"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Comp & Benefits
         
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  • Approves of CEO

 

Good company to work for

Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 5 years

ProsThe pros to working at Mastercard include the following: location, facility, work-life balance, the ability to work from home if necessary.

ConsOne of the cons i would say is that there are less growth opportunities than may be at other financial services company mainly due to MasterCard's relatively small size when compared to banks

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Mastercard Review

Anonymous Employee (Current Employee)

I have been working at MasterCard full-time

Prosculture, people, opportunities, global perspective

ConsPay, perks, health care, gym

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not for the faint of heart but potentially rewarding

Leader (Current Employee)

I have been working at MasterCard full-time

ProsMost of the people are great to work with. Individuals very dedicated to success of their teams and the company overall. Lots of opportunity to learn if a person makes the effort. Plenty of perks, benefits, and reasonable salaries.

ConsPromotions and salary increases are infrequent and not always based on ability. Progression in the company requires a lot of networking. Although the company tries to promote a good work/life balance, the workload makes it nearly impossible. Lots of overtime.

Advice to Senior ManagementFocus on supporting and retaining talented individuals with recognition and opportunities for advancement. Middle managers need to refocus on people management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good

Senior Business Leader (Former Employee)
Purchase, NY (US)

I worked at MasterCard full-time for more than 10 years

ProsGood team culture across departments. Good training.

ConsSlow moving, cautious, conservative. They miss opportunities due to this slowness.

Advice to Senior ManagementDo not move successful managers into new positions without understanding the nature and nuances of that business.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people; good opportunities

Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 5 years

ProsBright, engaging colleagues; managers have helped me leverage my talent and grow in my field

ConsBureaucracy and over-collaboration inhibit results

Advice to Senior ManagementClarify roles and responsibilities to empower managers and ensure accountability

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Business model strong, growth great

Anonymous Employee (Current Employee)

I have been working at MasterCard

ProsAt the center of a profitable, dynamic industry.

ConsStrong business model means it can be hard to tie effort to results.

Advice to Senior ManagementFocus on accountability and how people really manage (not managing up). Allow more real innovation unleashed from the core technology limitations and requirements that are for network operations, not new intiative development. Move around key executives to allow for fresh perspectives.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Techie in MC Tech HQ

Senior Software Engineer (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard full-time for more than 3 years

ProsFriendly people, conveniently located, opportunity for international business exposure

ConsNot a technology company and most of the management does not get technology.

Advice to Senior ManagementNeed to cut the bureaucratic flab

– I'm optimistic about the outlook for this company

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Thinks that it is a technology company, but couldn't be more wrong.

Software Engineer (Current Employee)
Dublin, Dublin (Ireland)

I have been working at MasterCard full-time for more than 5 years

ProsGood work life balance. Profitable company. Secure employment.

ConsVery poor management. Business people all over the place. Unbelievable amount of bureaucracy .

Advice to Senior ManagementActually follow through with plans to become a tech company. Remove those who get in the way. Pay competitive salaries.

No, I would not recommend this company to a friend

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Middle of the Road Experience

Anonymous Employee (Current Employee)

I have been working at MasterCard for more than 5 years

ProsCo-workers make this a great place to work.

ConsCorporate continues to load on more work and not examine the workload. Burnout potential.

Advice to Senior ManagementObserve the stress level of your employees, and don't sacrifice quality for quantity.

Yes, I would recommend this company to a friend

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Great salary, confusing structure

Senior Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 3 years

ProsBenefits, commute, smart people. Company tries to create an innovation culture but it is a struggle. Very relationship based, which can be a pro for some people.

ConsEveryone is in charge to the point that no one is. Long tenured employees make change extremely difficult. Structure hinders progress, consensus culture. Complete lack of process consistency in all areas. New leaders come in and we are always starting all over again.

Advice to Senior ManagementFix the the structure and create talent pool depth.

No, I would not recommend this company to a friend

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