MasterCard

www.mastercard.com

MasterCard Reviews

Updated 27 February 2015
Updated 27 February 2015
342 Reviews
3.6
342 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
233 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in O Fallon, MO (US)
    Former Employee - Business Analyst in O Fallon, MO (US)

    I worked at MasterCard

    Pros

    Can be independent and can be at the heart of payment industry

    Cons

    Too demanding and extended working hours

    Advice to ManagementAdvice

    Streamline the process and interfacing between application can be better

    Neutral Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO (US)
    Current Employee - Senior Analyst in Saint Louis, MO (US)

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great internship opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Becoming more and more like a tech company in terms of corporate culture; easy to talk to upper management

    Cons

    Location of HQ is in Purchase, NY, which one could see as the middle of nowhere. Communication between departments could use some work

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A great career move for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Purchase, NY (US)
    Current Employee - Associate Analyst in Purchase, NY (US)

    I have been working at MasterCard

    Pros

    Company encouraging diversity (in age, race, culture and background)
    Encourage and provide tools for successful networking and skill-set building
    Value their employees and highly recommend moving internally (vertically or horizontally) within the organization
    Proactive in getting new employees oriented and jump-started in the workplace
    Benefits packages

    Cons

    Security is given highest priory, so if you're not careful, slip-ups can result in reprimands and if repeated possible dismissal.
    Help desks can sometimes be difficult to understand and work with. Which isn't great as you try and get yourself situated early on.

    Advice to ManagementAdvice

    So far no recommendations, but still relatively new.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Professional, Fair, Expierenced and friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    Love the building, people, opportunities - really a wonderful company that takes care of its employees and makes you feel part of the team.

    Cons

    I have not come across any yet. They are very flexible and understanding when personal issues come up. and when we have snow days - they send you a note to stay home, but connect from there. Really great work life balance, ad no stress

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Feb 12, 2015VP, Employer Brand Marketing

    Thanks for commenting on the important quality of striking a balance. We understand that this job isn't your only job. Best of luck in your role..

  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Head
    Current Employee - Group Head

    I have been working at MasterCard

    Pros

    Fast paced, growing industry; flexible work environment; smart and passionate colleagues; excellent CEO; very competitive benefits and pay; a place where you can make a real impact

    Cons

    So many opportunities and not always enough resources (a good problem to have)

    Advice to ManagementAdvice

    Keep balancing people and financial results

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Compensation above average, work/life balance

    Cons

    Leadership, leadership, leadership. These guys were hired 25 years ago to take banking clients golfing and they are still there. Granted, the company still operates on high margins despite the challenges, but very few people can see what's coming. For as long as the leaders are the same, nothing will change.

    Leadership has no people management skills, no clear objectives, very poor technical and business skills. Poor career management, very emotional and subjective decision-making, silo thinking. Highly bureaucratic and insecure. Simply no HR. Overall a very immature company who keeps on repeating mistakes: hiring old, expensive people from similar industries

    Advice to ManagementAdvice

    Some changes have been for the better but still too slow. Ajay is awesome but his vision is too far from reality. Get rid of upper management asap as people below are hungry for change and dissatisfied with the company, you will keep on losing your best talent

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Nice from the outside but scratch beneath the surface there are a lot of problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Good pay
    Nice colleagues
    FIFA and Snooker
    Mobility

    Cons

    Under experienced and undertrained management, can make your life a misery!!!
    HR more interested in brushing problems under the caret than to try and sort anything out. This alone would be a reason to avoid working in this office.
    Big issues between the EU and US, very much a turf war. Felt like the Dublin office was the child stuck in the middle of two fighting parents.
    No career opportunities, forget moving up the ladder unless you want to move out of the country

    Advice to ManagementAdvice

    Train your managers.
    From the management reviews of managers actually take action when they are been ranked low and not ignore it.
    Start promoting on results and not who's the group heads favourite
    When issues arise take action and don't ignore them

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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