MasterCard Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Energetic, fantastic place to work at. This is not a place for slackers or those who are looking for a 9-5 job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Project Manager in Saint Louis, MO (US)
    Current Contractor - Project Manager in Saint Louis, MO (US)

    I have been working at MasterCard as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, wonderful people, good location and plenty of opportunities to learn and grow in multiple directions.

    Cons

    Nothing so far. But if there is a gun to my head, I would say the timings... It gets pretty stressful at times.

    Advice to Management

    Nothing. This is utopia.

  2. MasterCard is a terrific employer, focused on innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Collegial, creative colleages focused on solving problems and creating new opportunities

    Cons

    Culture is becoming more aggressive at the expense of teamwork

  3. Really good company to work for with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Dublin, Dublin (Ireland)
    Current Employee - Technical Consultant in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really good company to work for with excellent benefits such as pension, health insurance, on site parking. It has a really good work environment where you are encouraged to speak out and you are listened too. Its very flexible with start and finish time and no one is looking at the clock and they are also open to working from home.

    Cons

    I honestly can not think of any cons - the salaries are not top rate but are above average but I really can not think of anything else

    Advice to Management

    Keep doing what your doing - look at increasing salaries scales and bring in employee shares

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  5. Fantastic financial-services company focused on innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Miami, FL (US)
    Former Employee - Intern in Miami, FL (US)

    I worked at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is very accessible. Everyone is friendly and willing to help in cross-departmental projects.

    Cons

    None that I can think of.

  6. Helpful (4)

    Does HR read these reviews?! Respond to each review on Glassdoor if you actually care about improving MasterCard?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1) Depending on your group, you can get a global perspective.

    2) For married and family people, HQ is in Westchester

    3) Good 401K Plan

    4) Recognizable Name Brand

    5) Starting to build more open space (but bad execution)

    6) Meaningful assignments, depending on your group and job

    Cons

    1) Layoffs. MA likes to fire good people, rather than placing them in a new group.

    2) Not in the NYC ; not enough young to mid 20s in the Purchase office (this is a con, depending on your age)

    3) Not enough head count; thus we are overworked with the wrong compensation/salary.

    4) We act before we think. MA reacts too fast and we have to deal with all the mess and problems due to poor execution. We need more planning.

    5) At the executive level, there's isn't enough agreement on the road map. Thus, product executions across regions are inconsistent and disconnected at times.

    6) Too much negativity at times. Many people are closed minded and quick to say no to an idea.

    Advice to Management

    1) Less reactive, and more proactive with innovation and strategy.

    In other words, more planning before execution.

    2) Train people to be better managers and how to give guidance

    3) Go big, or just throw in the towel to Visa and AMEX. High risk, high reward. Stopping be so conservative with the P&L.

    Do you (MasterCard/Ajay) want to continue to be 2nd place to Visa or do you want to change the status quo? We need to be more aggressive in our key markets!

    4) Rethink about allocating investments across the company. Do you even measure ROI anymore?

    5) Given the fact that there are dissatisfied people at MA writing bad reviews on Glassdoor, there hasn't been much change in the company.

    Nice new company video?!

  7. Great fast growing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Asia (Colombia)
    Current Employee - Vice President in Asia (Colombia)

    I have been working at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great colleagues, good opportunity to rotate job function, good learning opportunities, great leadership team!

    Cons

    Some internal processes are cumbersome, better communication of great products, better engagement of younger employees who's aspirations may be different.

    Advice to Management

    Improve internal processes and engagement of younger employees.

  8. MasterCard Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Purchase, NY (US)
    Former Employee - Account Manager in Purchase, NY (US)

    I worked at MasterCard full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I really liked working for a Westchester based company. It was an easy commute which allowed for better work life balance

    Cons

    There really weren't any cons. I enjoyed the company, my responsibilities, the culture and the people.

    Advice to Management

    Management should continue to inspire all employees creativity and innovativeness. It's the future of the biz.

  9. I have been working at MasterCard

    Pros

    Benefits, location for headquarters, relatively short typical meetings (but a lot of them)

    Cons

    Corporate climate, limited focus on the employees / no training offered, jobs moving outside of the US, very long hours required

  10. MasterCard is a great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a dynamic environment and you collaborate with wonderful, intelligent people.

    Cons

    MasterCard recent outsourcing to India is impacting American jobs that hurts the U.S. economy.

    Advice to Management

    Great leadership; however, some managers need to know the bottom line to become even better leaders.

  11. Great opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to grow your career if you're willing to put in the work
    Senior management is easily accessible and very approachable
    Great pay and benefits

    Cons

    Mindset needs to change to match the ever-evolving technology from new entrants to the payments space

    Advice to Management

    Company needs to be more nimble to adapt to non-traditional competitive threats

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