MasterCard

www.mastercard.com

Employee Reviews

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  1.  

    Good Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Innovative company to work for

    Cons

    Some departments are still old style

    Advice to ManagementAdvice

    Not much

  2.  

    Great concept, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Purchase, NY (US)
    Current Employee - Analyst in Purchase, NY (US)

    I have been working at MasterCard full-time

    Pros

    In their defense, work-life balance is really great (if you're in the right group) and you can work remote quite often...but this is usually a result of the fact that almost everyone here has a commute.

    Benefits and vacation days are very good for an entry level position.

    You will learn a lot about the payments industry and at the very least, be prepared for any workplace situation you will encounter in corporate America. The company looks very good on your resume and will give you a lot to talk about when interviewing for exit opportunities.

    Cons

    - Commute from NYC is awful and mentally and physically taxing. It especially puts the younger employees in a personal dilemma between living in white plains, or living in the city and having to travel 1.5 hours each way (3 hours a day total, 2.5 days of your life lost every month to the commute)
    - The standards for the quality of your work are low. You can put in minimal effort and still walk away with a good performance review (this might be a pro for some, but if you're looking to be intellectually challenged and do something meaningful, it will be soul-crushing)
    - Office politics can't even be described in words. Slows the pace of innovation incredibly.
    - Sure, you may get a lot of "responsibility", but be prepared to see your recommendations and attempts at the innovation the company craves fall onto deaf ears.
    - Team structures here just don't work. Every team is a subunit of another unit and there is no true collaboration.

    Advice to ManagementAdvice

    Encourage more TEAMWORK. Hold SBLs and managers to actual accountability, or hire them based on their ability to be effective mentors rather than the amount years of experience they have. Tone down the whole massive cultural shift to a "technology" company until you have the leadership and systems that can attract and retain younger talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Global organization and growing business

    Cons

    No willingness to invest on people and no attention to competence. Very few apportunities to get promoted and not based on competence and skills but on personal relationship. Management lack of skills and leadership to manage and motivate people.

    Doesn't Recommend
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  5. 1 person found this helpful  

    A long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)
    Former Employee - Account Executive in São Paulo, São Paulo (Brazil)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    Compensation above average, work/life balance

    Cons

    Leadership, leadership, leadership. These guys were hired 25 years ago to take banking clients golfing and they are still there. Granted, the company still operates on high margins despite the challenges, but very few people can see what's coming. For as long as the leaders are the same, nothing will change.

    Leadership has no people management skills, no clear objectives, very poor technical and business skills. Poor career management, very emotional and subjective decision-making, silo thinking. Highly bureaucratic and insecure. Simply no HR. Overall a very immature company who keeps on repeating mistakes: hiring old, expensive people from similar industries

    Advice to ManagementAdvice

    Some changes have been for the better but still too slow. Ajay is awesome but his vision is too far from reality. Get rid of upper management asap as people below are hungry for change and dissatisfied with the company, you will keep on losing your best talent

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Growing Company, Changing Culture

    Current Employee - Leader in Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time

    Pros

    Company continues to grow, C-suite executives are relatively accessible and they encourage employees to rotate across different business areas, which offers the opportunity to take your career in different directions.

    Cons

    The company is trying to change its culture to align itself more with other technology companies but the process is going through growing pains. Inconsistent titles relative to experience across various groups and work-life balance can vary greatly across groups.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I am working as performance and load tester.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Assurance Analyst in Vadodara (India)
    Current Employee - Software Quality Assurance Analyst in Vadodara (India)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Good welfare policies for employees.

    Cons

    Not known as of now.

    Advice to ManagementAdvice

    No advice as of now.

    Recommends
    Neutral Outlook

    MasterCard Response

    Feb 23, 2015VP, Employer Brand Marketing

    Thanks for your feedback - it is so helpful to hear first- hand from our global community!

  8.  

    Accountable, but no authority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    * Many good people there
    * Opportunities for advancement
    * Growing company
    * Great compensation package

    Cons

    * Conservative executive team
    * Slow to make decisions
    * Too top position heavy
    * Difficult to navigate through politics

    Doesn't Recommend
    Positive Outlook
  9. 2 people found this helpful  

    A great career move for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Purchase, NY (US)
    Current Employee - Associate Analyst in Purchase, NY (US)

    I have been working at MasterCard

    Pros

    Company encouraging diversity (in age, race, culture and background)
    Encourage and provide tools for successful networking and skill-set building
    Value their employees and highly recommend moving internally (vertically or horizontally) within the organization
    Proactive in getting new employees oriented and jump-started in the workplace
    Benefits packages

    Cons

    Security is given highest priory, so if you're not careful, slip-ups can result in reprimands and if repeated possible dismissal.
    Help desks can sometimes be difficult to understand and work with. Which isn't great as you try and get yourself situated early on.

    Advice to ManagementAdvice

    So far no recommendations, but still relatively new.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Innovative company with great management and a lot of talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)
    Former Employee - Senior Technical Consultant in Saint Louis, MO (US)

    I worked at MasterCard full-time (more than 5 years)

    Pros

    Assuming you get into the right group at MasterCard, you will find yourself surrounded by a lot of talent and will often work on interesting and challenging projects.

    Cons

    Assuming you get into the wrong group at MasterCard, your life will suck.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  11.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Head
    Current Employee - Group Head

    I have been working at MasterCard

    Pros

    Fast paced, growing industry; flexible work environment; smart and passionate colleagues; excellent CEO; very competitive benefits and pay; a place where you can make a real impact

    Cons

    So many opportunities and not always enough resources (a good problem to have)

    Advice to ManagementAdvice

    Keep balancing people and financial results

    Recommends
    Positive Outlook
    Approves of CEO

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