Medical Services of America

www.msa-corp.com
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Medical Services of America Reviews

Updated 28 February 2015
Updated 28 February 2015
32 Reviews
2.0
32 Reviews
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Ronnie L. Young
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Employee Reviews

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  1. 1 person found this helpful  

    Poor excuse for a HME company!! They have no clue what they are doing and treat employees poor. Huge turn over rate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Location Manager in Jacksonville, FL (US)
    Former Employee - Location Manager in Jacksonville, FL (US)

    I worked at Medical Services of America

    Pros

    I did not did any except the paycheck never bounced.

    Cons

    Management has no clue nor does anyone there. Alway restructuring and losing employees.

    Advice to ManagementAdvice

    Get someone to Lars the HME side that has successful history with running a medical equipment company and listen to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wonderful Hospice and Home Health Company in Las Vegas Valley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time (more than a year)

    Pros

    Happy, professional nursing team. 2 Medical Directors. 1 very busy APN. Director of Nursing listens to staff and is active in the care of the patients. Stable team, NO TURN OVER. If a position open it means that someone moved out of the area ,graduated APN school, or the patient census has grown that new positions are needed.

    Cons

    Headquarters loccated in the East. Sometimes there is a communication breakdown due to the time difference. Being the only office in the West, this office doesn't get reconition for some of the great accomplishments of the staff members.

    Advice to ManagementAdvice

    Better communications

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Totally Reactive & Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Fort Lauderdale, FL (US)
    Current Employee - Sales Representative in Fort Lauderdale, FL (US)

    I have been working at Medical Services of America

    Pros

    Great benefits, good work life balance, nothing more

    Cons

    Regional management is ruled by petty, vindictive people, who are causing a high rate of turnover.

    Advice to ManagementAdvice

    Learn more about people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Medical Services of America full-time

    Pros

    Patients, Independence.Good relationships with coworkers

    Cons

    Low pay, Last minute changes to schedule. No continuing education pay or student loan pay. Hard to get supplies.

    Advice to ManagementAdvice

    Make decisions and stick to it. Back up your employees. Don't reword things to say what people want to hear and don't talk about possibilities in the future. Wait until advancement, raises,promotions are current then talk about it. Get more supplies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Happy with company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Fort Myers, FL (US)
    Current Employee - RN Case Manager in Fort Myers, FL (US)

    I have been working at Medical Services of America full-time (less than a year)

    Pros

    Computer documentation & computer provided with pId training.

    Cons

    Not enough staff to cover farther counties

    Advice to ManagementAdvice

    Offer education reimbursement

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    The worse experience of a 30 year career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Camden, SC (US)
    Current Employee - Case Manager in Camden, SC (US)

    I have been working at Medical Services of America full-time (less than a year)

    Pros

    Patients and co workers wonderful.

    Cons

    No discussion between management and nurses. Poor pay. Belligerent CEO. She would actually call and curse at you over the phone.

    Advice to ManagementAdvice

    Classes. Independent contractor to make adjustments in environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Good if you are unemployed an need something in the meantime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator
    Current Employee - Administrator

    I have been working at Medical Services of America full-time (more than 3 years)

    Pros

    Benefits, after 5 years good vacation time .

    Cons

    Taken over by the second generation of the family which is completely inexperienced and inept.
    Management is very disorganized and company is complete chaos , as I heard some one say "it is funny when you are not working there, but when you are it is very painful to see what they do".

    Advice to ManagementAdvice

    Step aside and hire a real CEO with experience in managing multimillion dollar companies ,you can still get the profits but you won't continue killing the company with poor desision making.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Medical Services of America full-time (more than a year)

    Pros

    Loved the job itself and the patient/doctor contact. Felt good to know you were making a difference for someone that needed your services. Some good people that want to see the company succeed

    Cons

    Probably the most unprofessional company I've ever worked for. Lost 4 Account Executives in the same region within 3 months....we all left for the same reasons.....very poor management , profit came above patient care, poor wages, always wondering if your job was secure as you were threatened with getting Medicare referrals, , and a manager not from the local area, that had not a clue what went on but acted as if she knew it all....very poor listening skills. You don't manage by threatening but this was protocol. Manager would try to evaluate you without ever working out in the field with you. They hire people before they check out their backgrounds - some seriously mental employees that did nothing but gossip, took drugs, and lied about their credentials and past employers. Even though management found out and terminated this employee before their 90 days were up it was a disgrace to the company name. So much damage control had to be done due to this person being out in the field ...even had to get police involved! Our location lost a RT that had been there a very long time and they acted as if it was no big deal. The turnover is unbelievable and has been that way for years. There is NO training and you better be prepared to spend your own money for expenses and then wait over 2 months to be reimbursed! And if you think you will get commission...think again. Once you hand in a referral for DME it is out of your hands. If all paperwork isn't completed within 90 days you're out of luck.....and you have NO control of it. Lost an exclusive referral source due to no clinical coverage, so no matter how hard you work to achieve success there is no guarantee of follow through on MSA part. The company is a joke out in the community....it's reputation has been bad for so many years.

    Advice to ManagementAdvice

    Wake up and put the proper people in the proper positions. You can't run two locations with one manager. The company could be such a great company if you would clean house and really hire people that know what they are doing. Understand that small towns support local businesses....if you don't have a HH office local you're not going to get HH referrals. Stop overloading employees with so many areas as they can't concentrate and do well in any one. Value good employees and don't be afraid that they may call you out as they see right through you. You pay for what you get........and stop weekly conference calls that no one wants to be on.....it's a complete waste of time and a " toot your horn" avenue for some people.....get in the field and work. And you better keep your eyes on some of the people in the field as they spend more time at home than they do working....make them accountable....get laptop computers that referral sources have to sign. The turnover is killing your credibility! And has apparently for years. You need to realize this in order to really succeed. And stop lying to employees just to keep them quiet. Your good employees aren't dumb.....they see right though you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Needlessly stressful and descriminatory working conditions with high turn-over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Chesapeake, VA (US)
    Former Employee - Anonymous in Chesapeake, VA (US)

    I worked at Medical Services of America full-time (more than 3 years)

    Pros

    Medi Home Care- Good Regional Manager
    Semi-flexible work hours
    Understanding Regional when life situations occur.
    Patients come first. Often times providing free supplies when indigent are unable to afford care or supplies.

    Cons

    High workplace turnover of staff.
    No raises during my 3 yrs of employment
    Office manager treats staff like dirt
    Minority descrimination
    Patients are generally presumed to be right and staff are in the wrong when rare pt. complaints are made.

    Advice to ManagementAdvice

    Deal immediately with staff complaints.
    Enforce and adhere to non-denominational policy.
    Reward your employees with raises to reinforce good performance and reduce turnover.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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