MetLife

  www.metlife.com
  www.metlife.com

MetLife Reviews

Updated 16 December 2014
Updated 16 December 2014
1,030 Reviews
3.1
1,030 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
349 Ratings

Review Highlights

Pros
  • The work life balance is a plus; especially for working professionals with families (in 120 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 29 reviews)

  • Senior management inner circle that does not include front line management input or feedback (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    outbound sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    commission is fairly decent and paid weekly, meetings to keep up team morale are also great

    Cons

    managers are extremely unprofessional, name calling, swearing, yelling, not turning up etc.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Metlife customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Payer in Sydney
    Current Employee - Premium Payer in Sydney

    I have been working at MetLife (more than 10 years)

    Pros

    They are very good at taking preminums

    Cons

    They are extremely good at dragging out claims so the insured person either commits suicide or walks away from their entitlements

    Advice to ManagementAdvice

    You have picked a fight with over 300 New South Wales Police Officers (Australia) who are determined to expose you for what you are. A complete fraud with blood on your hands.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Outbound Team through an agency working there for less than a month

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSC OUTBOUND TEAM in West Warwick, RI (US)
    Current Employee - CSC OUTBOUND TEAM in West Warwick, RI (US)

    I have been working at MetLife

    Pros

    MetLife is truly a great place to work.
    The work environment is Great
    The supervisor are reasonable
    Opportunity for growth

    Cons

    Th straining period went 2 weeks longer than they had plan
    Kind of disorganized
    Took for ever to get access to their systems
    Working through an agency sucks because we don't get there awesome pay and Benefits

    Advice to ManagementAdvice

    None

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  5.  

    Positive learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Administrative in Las Vegas, NV (US)
    Former Employee - Office Administrative in Las Vegas, NV (US)

    I worked at MetLife part-time (more than an year)

    Pros

    Great work environment, learned to work as a team.

    Cons

    Competitive nature and high turn over rate.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Amazing company. Low salaries, but easy hours. Like a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Associate in New York, NY (US)
    Former Employee - Actuarial Associate in New York, NY (US)

    I worked at MetLife full-time (more than 3 years)

    Pros

    Family environment, flexible hours, low attrition

    Cons

    tough to rise, lower salaries

    Advice to ManagementAdvice

    Best management out there. Keep up the good work.

    Recommends
    Positive Outlook
  7.  

    Decent, would work here again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at MetLife full-time (more than 8 years)

    Pros

    Work/life balance is amazing
    Great benefits
    Some nice people
    volunteer/community work is superb
    love the brand

    Cons

    It's becoming more men and less women.
    Hard to get promoted
    Once you are put in a job bucket you tend to stay there.

    Advice to ManagementAdvice

    Give folks a chance to prove themselves. If they can handle the work, reward them with a promotion. Also, there are some lazy managers out there making their direct reports do their grunt work for them. Weed these folks out and reward the often overlooked employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Job Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Somerset, NJ (US)
    Current Employee - Director in Somerset, NJ (US)

    I have been working at MetLife full-time (more than 10 years)

    Pros

    Good People to work with

    Cons

    Lot of jobs moving south

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Change is underway but still needs to be managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time (more than an year)

    Pros

    The change that the Global Technology Organization is going through is tremendous, and so are the opportunities to do great things. I think the leadership really wants MetLife in Raleigh to become an employer of choice for the area, and they certainly have the potential and momentum to do so.

    Cons

    Where I think they are missing the mark is in providing those opportunities that will differentiate MetLife from all the other IT shops in the area... to make it a destination company as opposed to a stepping stone. Right now, employees are working long hours without any insight into future career paths or avenues move up the chain. Until that happens, MetLife will continue to be just another IT shop.

    Advice to ManagementAdvice

    While the current development planning is underway, there really doesn't seem to be any visibility to what jobs are available in Raleigh. Our current recruiting is not very good for external candidates or internal candidates. I can apply for an open position, but I never hear anything from anyone, so I don't know if I'm even being considered. We still have a lot of work to do and a long way to go before we can consider ourselves a best in class company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Contract Coordinator work with IBM to consolidate MetLife's Data Centers defining services offering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator Project Manager in Raleigh, NC (US)
    Current Employee - Project Coordinator Project Manager in Raleigh, NC (US)

    I have been working at MetLife full-time (less than an year)

    Pros

    good pay, solid company good working culture

    Cons

    New global company very segmented

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    5 years, lots of change, but none of it seems to be for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in New York, NY (US)
    Current Employee - Project Manager in New York, NY (US)

    I have been working at MetLife

    Pros

    Great flexibility in ability to work in the office or at home (not applicable in all depts). Many truly great, smart peers to work with.

    Cons

    Elitism can sometimes run rampant.

    Some very (very) dumb ppl have kept their jobs for way longer than they should.

    Anything takes forEVER... too many hands in the decision-making pot / layers of bureaucracy.

    Oh, and we're "upgrading" to IE 7 (released in 2006), so most the websites you try and visit won't work.

    Advice to ManagementAdvice

    Reduce your dependence on non-employees and stop giving the same tired excuse that "we can't add to headcount because the budget is flat". I heard that for 5 years, and then we fired 5 grade 30 employees and magically replaced them a year later with 5 AVPs. (And spent millions in search firm fees to find them.) The new VP that replaced the old one is also a grade level higher. Another long-time AVP was replaced with a VP. Meanwhile, we've had 75% turnover in the past 6 months. And no one's bothering to do exit interviews.

    Ensure individual contributors doing the grunt work have a voice. We are simply NEVER heard at your high-level meetings and as a result, you make terrible decisions.

    Embrace change and maybe try to not take years and years to make a decision.

    Calculate the opportunity cost of the self-service HR model.

    The newly-released company "Values" and Employee Value Proposition are not reflected in your actions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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