MetLife Reviews

Updated 12 September 2014
Updated 12 September 2014
947 Reviews
3.0
947 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MetLife President & CEO Steven A. Kandarian
Steven A. Kandarian
314 Ratings

Review Highlights

Pros
  • Flexible work arrangements and very good company for work life balance (in 104 reviews)

  • MetLife has great benefits and different positions in different departments (in 74 reviews)


Cons
  • Some of the supervisors don't allow flexibility as far as work-life balance (in 21 reviews)

  • Lack of visibility to senior management as to who is doing the actual job (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Metlife customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Payer  in  Sydney
    Current Employee - Premium Payer in Sydney

    I have been working at MetLife for more than 10 years

    Pros

    They are very good at taking preminums

    Cons

    They are extremely good at dragging out claims so the insured person either commits suicide or walks away from their entitlements

    Advice to ManagementAdvice

    You have picked a fight with over 300 New South Wales Police Officers (Australia) who are determined to expose you for what you are. A complete fraud with blood on your hands.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Good Company - Solid Reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife

    Pros

    Friendly people, flexible work hours, Rewarding career

    Cons

    As with any corporation - employees are cut when budget crunches come up.

    Advice to ManagementAdvice

    Treat individuals as individuals and not as numbers. The people in the trenches help keep the company running. So it would be great that you remember that always.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I loved my job. Metlife was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Documant Analyst  in  Latham, NY (US)
    Former Employee - Documant Analyst in Latham, NY (US)

    I worked at MetLife full-time for more than 10 years

    Pros

    I liked working for Metlife because the department I worked for was a great place to work. We worked as a team, which made it enjoyable

    Cons

    The one con I can think of is they change our hour lunch to a half hour and took some holidays away from us

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Awesome place to work and enjoy life..!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Process Trainer  in  Noida (India)
    Former Employee - Senior Process Trainer in Noida (India)

    I worked at MetLife full-time for more than 3 years

    Pros

    Lots of learning
    Good Work-life balance
    Stress free environment
    Job security
    Lots of employee engagement activity
    international exposure

    Cons

    Too many levels of designation
    Slow growth
    Less salary/appraisal

    Advice to ManagementAdvice

    Kindly reduce the unnecessary levels of designation.
    Increase the appraisal amount.
    Performance should be the only criteria to promote people. Promotion should not be given to make people happy.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company for long term employment options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife full-time

    Pros

    Great benefits, competitive pay and year end bonus potential. Many options to work from a remote location that adds greatly to an appropriate work-life balance.

    Cons

    There has been a lot of movement within the top levels of the organization, not from new hires or people being replaced, but rather moving around of the same top management staff that has caused some confusion as to 'who does what.'

    Advice to ManagementAdvice

    We all know change is needed to keep up with competition as well as to continue to satisfy customers, but too many changes over short durations tends to make it more difficult for Associates to adjust/adhere to those changes in a timely manner.

    Recommends
    Approves of CEO
  7.  

    Good place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern  in  Sanghai (Philippines)
    Former Employee - Marketing Intern in Sanghai (Philippines)

    I worked at MetLife as an intern for less than a year

    Pros

    Ample scope for showing your ownership and taking the reins to run the projects

    Cons

    or if you want to be laid back and have a laissez-faire, this is the best place challenging environment

    Advice to ManagementAdvice

    we make dreams come true and make sure promises are kept

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Global Procurement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sourcing/Procurement Specialist  in  Saint Louis, MO (US)
    Former Employee - Sourcing/Procurement Specialist in Saint Louis, MO (US)

    I worked at MetLife as a contractor for more than a year

    Pros

    Very good team environment, open door policy all the way up the management ladder

    Cons

    Company is fractured all over the country. team mates in 4 different locations

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative  in  Tulsa, OK (US)
    Current Employee - Senior Customer Service Representative in Tulsa, OK (US)

    I have been working at MetLife full-time for less than a year

    Pros

    good benefits, casual atmosphere, great co-workers,

    Cons

    the self pace study for the series 6 exam. it did not help me, as i was not able to ask questions, and being that i didn't understand the information, it was super hard. the last week was the week we were actually trained on the series 6 exam

    Advice to ManagementAdvice

    if the class would have been structured more to how i learned, instead of me having to self study, i think i would have passed the test. also the test being 64% pass rate did not match up with other call centers. this is not right, as in the offer letter, it did state pass rate of 60%. also, i was not offered another position within the company given that i had already been there for a period of a few months

    Recommends
  10. 1 person found this helpful  

    Talented people, great money managers, lousy mid level managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MetLife full-time for more than 10 years

    Pros

    Very talented, smart people work there. Company is excellent when it comes to managing and investing money. Very political company so be good at politics if you work there.

    Cons

    Lousy mid level administrative managers. Poor quality and poorly trained.

    Advice to ManagementAdvice

    Don't promote within upon recommendations of existing managers. Too many politics leads to poor administrative managers recommending others who simply shouldn't be promoted.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MetLife

    Pros

    Great advancement opportunities, co-workers are great. Can be a fun environment at times.

    Cons

    Stuck to the phone all day long with short breaks, tends to break a person down. Sales goals can be a bit unfair and unobtainable.

    Advice to ManagementAdvice

    Ease up on the heavy scheduling and focus more on employee satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for MetLife? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.