Michaels Stores

  www.michaels.com
  www.michaels.com

Michaels Stores Reviews

Updated 16 December 2014
Updated 16 December 2014
1,055 Reviews
2.9
1,055 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chuck Rubin
183 Ratings

Review Highlights

Pros
  • Employee discount is OK, not as much as other retailers but also better than nothing (in 85 reviews)

  • I liked the people I worked with and working around arts and crafts (in 22 reviews)


Cons
  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 76 reviews)

  • People who have been there nearly a decade still don't get full time (in 74 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Hours and benefits suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Poway, CA (US)
    Current Employee - Cashier in Poway, CA (US)

    I have been working at Michaels Stores part-time (less than an year)

    Pros

    Discounts are ok , some employees are nice. Some Customers are nice. Some managers are nice and willing to work with you.

    Cons

    Managers play favoritism . Employees have worked there for a long time and no raises. Were all number to the store. Not enough hours for part time.

    Advice to ManagementAdvice

    Corporate should allow more hours for part time employees and some sort of benefit package. Work with your employees and not have managers that discriminate their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Okay For Kids at Home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Replenishment Associate
    Former Employee - Part Time Replenishment Associate

    I worked at Michaels Stores part-time (less than an year)

    Pros

    Pros: great if you're a crafty person or an artist for the discount.

    Cons

    Cons: Low pay - not at all competitive with other retailers; poor incentives for participating in rewards programs. Store managers not at all willing to control supervisors who abuse power. My replenishment supervisor verbally abused the team on a daily basis, and the store manager did not do anything to reign her in.

    Advice to ManagementAdvice

    Talk to your associates. You'll get a better idea of what's wrong in the stores.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Good advancement opportunities, great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Birmingham, AL (US)
    Current Employee - Operations Manager in Birmingham, AL (US)

    I have been working at Michaels Stores full-time (more than an year)

    Pros

    The coworkers are great, the products are a lot of fun, and there are lots of advancement opportunities if you are hardworking and responsible.

    Cons

    The customers can be pretty awful. I have other retail experience, but Michaels in particular seems to attract rude, miserable, high-maintenance soccer moms who are trying to distract themselves from their loveless marriages with a perfect Pinterest-ready craft project.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good so far, wish my position was fulltime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores

    Pros

    It is a fun place to work

    Cons

    Not given enough time to replenish.

    Advice to ManagementAdvice

    Reward your good employees

    Recommends
    Neutral Outlook
  6.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    Rotating schedule, every other weekend off close only one night a week

    Cons

    Balancing family life is hard. Too many Corporate tours where you spend all your time trying to get ready for while neglecting your daily duties and then they don't show up.

    Advice to ManagementAdvice

    Too much emphasis on customer comments. Everyone knows customers call in mostly to complain not to praise good customer service

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Atlanta, GA (US)
    Former Employee - Retail Sales Associate in Atlanta, GA (US)

    I worked at Michaels Stores part-time (less than an year)

    Pros

    Helpful staff, relaxed atmosphere. The managers did well with structuring, and generally hired good fits to go with the rest of the team. I was hired on for holiday help, and was asked to stay as part time help, so that was quite nice.

    Cons

    Not the best pay, and somewhat limited hours. This is true of pretty much all part time retail jobs though, so no surprise here.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    It was fun, but they didn't give me enough hours

    Former Employee - Sales Associate, Replenishment Associate, Cashier
    Former Employee - Sales Associate, Replenishment Associate, Cashier

    I worked at Michaels Stores

    Pros

    I liked the store itself. I enjoy crafts and it was fun being able to help people figure out what to do with craft projects. It was pretty fun most of the time. Overall, I would work there again, just under a different manager.

    Cons

    I didn't feel like I was really part of the team. I felt like most of the other employees, especially the new manager, did not like me. My suspicions were confirmed when I repeatedly told them I could work more hours during the summer when I was out of school and they instead started cutting my hours down to about 4 hours per week. I suspect the manager is giving bad references as well since I have not been able to get a part-time job since leaving Michaels.

    Advice to ManagementAdvice

    If you have a problem with an employee, tell them before you start cutting their hours. I had no clue what I was doing wrong because I worked hard and thought I was a good employee. If you don't tell the employee what they're doing wrong, they don't have an opportunity to fix it.

  9.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Washington, DC (US)
    Former Employee - Sales Associate/Cashier in Washington, DC (US)

    I worked at Michaels Stores

    Pros

    Some are friendly and pay is ok

    Cons

    Lots of gossiping and weird schedule

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Loved it!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Michaels Stores

    Pros

    Atmosphere is fun and the job itself was pretty easy.

    Cons

    They pay sucked and there were set hours for this position of just nights and weekends.

    Advice to ManagementAdvice

    Increase the payrate for this position! I would have never left!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Michaels was pretty great. I enjoyed almost all of my time there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Specialist
    Former Employee - Support Specialist

    I worked at Michaels Stores part-time (more than an year)

    Pros

    I enjoyed the flexibility of the job. I was promoted quickly and it was a relaxed place to work. The customers were the hardest part of my job.

    Cons

    I didn't like the customers who were rude and hateful. That's anywhere though. I also didn't like the time constraints employees were put under for certain tasks.

    Advice to ManagementAdvice

    Make sure when you hire a manger they have experience!

    Recommends
    Neutral Outlook
    Approves of CEO

Michaels Stores Photos

Outside of a Michaels store located in Eden Prairie, Minnesota.
Michaels 135 Promenade Blvd.
Willow Grove!

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