Michaels Stores Reviews

Updated 27 August 2014
Updated 27 August 2014
929 Reviews

2.8
929 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Chuck Rubin
130 Ratings

Review Highlights

Pros
  • The employee discount is good, especially the associate appreciation discounts offered seasonally (in 58 reviews)

  • I liked the people I worked with and working around arts and crafts (in 20 reviews)


Cons
  • Even for full-time associates, don't expect 40 hours a week unless it's peak season (in 64 reviews)

  • Benefits for part time is not so great - maybe they could offer full time benefits to (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    So much fun, but not realistic with goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CEM
    Current Employee - CEM

    I have been working at Michaels Stores part-time for more than a year

    Pros

    If you are passionate about being creative and love a fast paced environment this is the place for you. It is constantly changing items per season. Lots of artsy things. Generally fun.

    Cons

    They have very unrealistic goals, if its a high volume store it is nearly impossible to get all the work done that is required of you. Really doesn't pay well. They don't give pt employees enough hours so if you have bills to pay not good job for you. Employees need better training.

    Advice to ManagementAdvice

    Have your cooperate team analyze stores by volume and check and see if what your require of employees and management is really able to comply. Otherwise change your requirements or put more people on payroll. Also need a better screening procedure for new hires. employees need better training on merchandise, especially the best selling items.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Customer Experience Manager  in  Tampa, FL (US)
    Current Employee - PT Customer Experience Manager in Tampa, FL (US)

    I have been working at Michaels Stores part-time for more than a year

    Pros

    if you are a hard, dedicated worker, there will be plenty of open doors ahead of you. there's so much to learn with product knowledge and store operations. good benefits for employees. very comfortable, fun and creative working environment! resources for school, adoption assistance, etc..

    Cons

    the pay rates and hours may be considered low for those seeking a busy work schedule, however that changes if you prove to be a value asset to the company, and quickly! unable to continue offering health insurance to part-time employees, but still offers life and vision.

    Advice to ManagementAdvice

    maybe it's just because I think my store is awesome and my superiors have been wonderful mentors, but I am proud to say I work for this company!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    good company bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Michaels Stores full-time

    Pros

    *Benefits
    *Customers
    *Fun place to work when you have good managers

    Cons

    *Bad training program
    *No employee engagement
    *Bad HR

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Part time gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Cleveland, TN (US)
    Former Employee - Sales Associate in Cleveland, TN (US)

    I worked at Michaels Stores part-time for more than a year

    Pros

    Great employee discounts, first chance at marked down and clearance merchandise. Lots of regular customers to build relationships with.

    Cons

    Low pay, either too many hours or not enough depending on the week.

    Advice to ManagementAdvice

    Didn't talk to the lowly store employees when he came in, only the manager and department managers. Offered mostly criticism and found very little that we were doing right.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Front line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line  in  Jacksonville, FL (US)
    Current Employee - Front Line in Jacksonville, FL (US)

    I have been working at Michaels Stores as a contractor for more than a year

    Pros

    Good company fun to play with crafts

    Cons

    Didnt work with you on work hours

    Advice to ManagementAdvice

    Listen to the co workers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Overall, it was a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PT CEM  in  Alcoa, TN (US)
    Former Employee - PT CEM in Alcoa, TN (US)

    I worked at Michaels Stores part-time for more than a year

    Pros

    If you can handle the hours of retail, this is a good place to work. I liked the people at our store and we had some great customers. Asking for time off was easy and usually not a problem.

    Cons

    Raises are tiny. Even during busy times, we were understaffed a lot. Corporate was constantly on us about collecting emails which aggravated our regular customers.

    Advice to ManagementAdvice

    Get a clue that customers are tired of being asked for their email every time they come in.
    And a ten cent or twenty five cent raise doesn't really help.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    More room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crochet Instructor  in  Madison, TN (US)
    Former Employee - Crochet Instructor in Madison, TN (US)

    I worked at Michaels Stores part-time for less than a year

    Pros

    The pay was great, better than the competition's. Supervisor was great to work with, work was simple. She always explained everything well and was patient with my mistakes.

    Cons

    no training needed for the job, certain employees had trouble with my work book. I didn't know I had to call people to talk them into signing up for classes. the crochet council of America has unrealistic curricula, for people who want to learn to crochet, especially older people.
    Also, irregular hours, not enough money to live on.

    Advice to ManagementAdvice

    Have customer service training for those employees who don't have any telephone etiquette, also team work relationships. Only offer an associate job with combined craft skill than can be used to teach classes.

    Recommends
    No opinion of CEO
  9.  

    Decent work, poor benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Framing Associate  in  Rochester, NY (US)
    Former Employee - Framing Associate in Rochester, NY (US)

    I worked at Michaels Stores part-time for more than a year

    Pros

    Good opportunities for customer interaction, relative freedom.

    Cons

    It's a sales-driven job with no motivation to do well, just to avoid getting fired.

    Advice to ManagementAdvice

    They could do with some commission from sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It is a fun job if you like crafts, but management is not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Class Instructor  in  Atascocita, TX (US)
    Current Employee - Cashier/Class Instructor in Atascocita, TX (US)

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Being an instructor offers a lot of freedom with scheduleing and also artistic freedom with the class examples is great.

    Cons

    Being a cashier and an instructor means that I earn in two different payroll categories and my check is always missing hours and class tuition bonus money.

    Advice to ManagementAdvice

    Figure out how to correctly do payroll.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great company to work for in general, but not very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Customer Experience Manager  in  League City, TX (US)
    Current Employee - PT Customer Experience Manager in League City, TX (US)

    I have been working at Michaels Stores part-time for more than a year

    Pros

    Fast-paced environment, the pay, some room to improve, plenty of locations to choose from all over. Laid back company in general. Great benefits.

    Cons

    Management can be really difficult depending on what location you're at. Customers can be really snarky but that's anywhere you go. Hard to move up the ladder sometimes.

    Advice to ManagementAdvice

    Actually work your scheduled shifts. Don't be such a huge hypocrite that your entire store hates you. Corporate should consider some of the best ideas our associates have.

    Recommends
    Positive Outlook
    No opinion of CEO

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