MoneyGram International

  www.moneygram.com
  www.moneygram.com

MoneyGram International Reviews

Updated 24 November 2014
Updated 24 November 2014
102 Reviews
2.4
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
54 Ratings

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment (in 6 reviews)

  • Most of my co-workers were great team players and really good people (in 5 reviews)


Cons
  • poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor (in 5 reviews)

  • Government regulations and fuzzy guidance from upper management hurting the company (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learning how the company works and how interesting it is to talk to different nationalities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Lakewood, CO (US)
    Current Employee - Compliance Analyst in Lakewood, CO (US)

    I have been working at MoneyGram International full-time (less than an year)

    Pros

    When you are trying to help people out there are so many people who are just great at misleading other people, and when we could help solve peoples problems and save them money it felt great.

    Cons

    Listening to people, and finding out what a business is up to if they are legitimate with there clients and the people that work for them. Time off could be negative and this happens at so many call centers. For example you have time off called ( PTO )paid time off but you come to work you are lucky if you have PTO because you can use it. But if you don't and you are sick if you don't call in 24 hours ahead of time to let them know you are sick, and you happen to show up at work and you become ill, throwing up for example and you tell them you need to go home you can occur an occurrence and they may give you a warning other times they will write you up for being ill. Because you didn't give them a 24 hour notice. How are you supposed to know that you are going to be ill. Sometimes you have know idea what your body is going to do. The company is closing and we are all getting laid off.

    Advice to ManagementAdvice

    When you are training someone. And you have them training side by side with someone, for the duration of the training let them sit with that one person always. You confuse people when you have them sit with different people and you get them all mixed up everyone trains differently. If they learn from just one person they learn their techniques and their skills, but when you try to train with different people everyday they each have a different way of doing their job and you loose the person that you are training it becomes difficult learning from one person to the next. For time off policies I understand we get sick but if someone is trying to come to work even though they are ill and you can see that they are ill. Management should recognize that. They were there sometimes the illness can carry to other employees as well. Send those people home.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A boat with flame, go to sink step by step

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    only the life and work balance is good.

    Cons

    blind management lead blind people

    Advice to ManagementAdvice

    no words

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Ok work environment

    Former Employee - Compliance Analyst I in Minneapolis, MN (US)
    Former Employee - Compliance Analyst I in Minneapolis, MN (US)

    I worked at MoneyGram International full-time (more than an year)

    Pros

    Getting to work with outlets around the world in legl compliance, team atmosphere and training opportunities in the legal/compliance field.

    Cons

    The upper management never really provided much feedback on work. Many of my colleagues spent the day applying for other jobs .

    Advice to ManagementAdvice

    Give more feedback on work.

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  5. 1 person found this helpful  

    High pressure on short term results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at MoneyGram International full-time (more than 8 years)

    Pros

    Very dynamic, truly international environment (especially outside the US), opportunity to learn a lot if you are willing to work hard with limited guidance

    Cons

    Top management not focused on long term objectives, continous organizational changes and restructurings, ambitious goals not backed by a strong investment strategy. Very thin and stretched organization limits career opportunities.

    Advice to ManagementAdvice

    Focus on revenues growth rather than cost reduction

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A True Disaster right here in Texas!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Dallas, TX (US)
    Current Employee - Senior Manager in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Paycheck, coffee, restroom, and pens.

    Cons

    High Benefits, low salary, unorganized, treat the employees like garbage, no career growth, 48% turnover, constant lay-offs after you just started.

    Advice to ManagementAdvice

    Wake Up! Stop collecting your millions in salary and leave without getting involved with your employees. Read these reviews! Moneygram is a horrific place to work. Horrible HR department! The only HR Department that don't care about their employees.
    Stacking 20 people in a conference room to work with no work space for them. No training, no development, no interest in their growth. If 9 out 10 of your reviews are bad then you don't have to be a rocket scientist to figure THERE IS A PROBLEM!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Analyst in Frisco, TX (US)
    Former Employee - Fraud Analyst in Frisco, TX (US)

    I worked at MoneyGram International full-time (more than an year)

    Pros

    Working hours are flexible in many cases, friendly atmosphere, company has operations in over 200 countries, experience add good value to your resume.

    Cons

    poor organization structure, lack of communication, salaries are very low, space is cramped up, benefits and add ons are poor

    Advice to ManagementAdvice

    Improve organization structure and communication at all levels

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    a good company in the challenging market is losing its passion gradually

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Country Director in Shanghai, Shanghai (China)
    Former Employee - Country Director in Shanghai, Shanghai (China)

    I worked at MoneyGram International full-time (more than 8 years)

    Pros

    good salary, good training etc.

    Cons

    less investment in marketing, just maintain market share,

    Advice to ManagementAdvice

    be active

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good work environment and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support Specialist in Minneapolis, MN (US)
    Current Employee - IT Support Specialist in Minneapolis, MN (US)

    I have been working at MoneyGram International full-time (more than 3 years)

    Pros

    A nice place to work for a few years, adds decent experience to add to your resume with a well known international company.

    Cons

    Disorganized. Not much opportunity to advance in your career, especially the last few years. Government regulations and fuzzy guidance from upper management hurting the company.

    Advice to ManagementAdvice

    Reevaluate the steps being taken to try to improve the company. Compliance shouldn't be used as an excuse to make the customer experience worse.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Challenging place to work. CEO to leave company after contract expires within 12 months!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Counsel in Dallas, TX (US)
    Current Employee - Legal Counsel in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than an year)

    Pros

    Some great people to socialize with, good friends, and easy to warm up to due to work uncertainty in every department. Great office location to jump on Tollway and quickly....

    Cons

    Prospective employees lured in with money only to regret being there with a short time frame. Western Union management lured over to suffer from pressure that Company is dwindling slowly (see revenues sinking and stock price shedding ground!). Management couldn't foresee WalMart disaster coming their way like a train at 100mph!

    Advice to ManagementAdvice

    Best of luck and keep your resumes updated!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    BEWARE! NEVER WORK FOR THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Dallas, TX (US)
    Former Employee - Senior Business Analyst in Dallas, TX (US)

    I worked at MoneyGram International full-time (less than an year)

    Pros

    Nothing. There was nothing ever that was positive at MoneyGram. I deeply regretted accepting the position after the first week. I have never been so disappointed.

    Cons

    Culture is awful. No one talks to each other. They recruited me and five months later laid me off due to a reorg. This company is DYSFUNCTIONAL.

    Advice to ManagementAdvice

    Don't hire people to just lay them off 5 months later.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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