Morgans Hotel Group

  www.delanomarrakech.com
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Morgans Hotel Group Reviews

Updated 14 August 2014
Updated 14 August 2014
15 Reviews

3.2
15 Reviews
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Employee Reviews

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  1.  

    Fun Job, Fun People...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front Office Manager  in  San Francisco, CA (US)
    Current Employee - Assistant Front Office Manager in San Francisco, CA (US)

    Pros

    The people that you work with are great. It is a very fun and energetic environment. The upper management really supports you, and ensures that your not abused by anyone.

    Cons

    Pay could be better, especially for the long hours that are required to work. Other than that, great people, great atmosphere and a fun environment.

    Advice to ManagementAdvice

    Keep doing what your doing.

    Recommends
    Positive Outlook
  2.  

    Creative, Independent, and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front Office Manager  in  New York, NY (US)
    Former Employee - Assistant Front Office Manager in New York, NY (US)

    Pros

    Creative company that lets each employee utilize their independence and speak out for who they really are. Not many companies these days allow self-expression which is unique and beneficial.

    Cons

    Promotions are rather difficult and VERY political. Training is OK sometimes lack for being rushed to hire. For one job title you have to wear way too many hats.

    Advice to ManagementAdvice

    Stop cutting costs and wearing out your employees. Although there are a lot of benefits mental health and not stressing out for 16 hrs a day will help.

    Recommends
  3.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Agent  in  New York, NY (US)
    Current Employee - Front Office Agent in New York, NY (US)

    Pros

    Very different hospitality environment. Colleagues are fun and dynamic, unlike other stiff companies.

    Cons

    Company does not care about you. All they want is more, more, and more

    Advice to ManagementAdvice

    Treat your people well!

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Great culture...the boot camp of hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office  in  Miami, FL (US)
    Current Employee - Front Office in Miami, FL (US)

    Pros

    Great people, family atmosphere. Cool guests , great f&b, opportunity to move up. Get to be yourself and still deliver an amazing guest experience

    Cons

    Lack of training, work well over ten hours a day. Overwhelming at times. Accounting to hard on operations

    Advice to ManagementAdvice

    Invest in your talented employees . 401k, incentivize your employees . More team building outings.

    Recommends
    Neutral Outlook
  6.  

    it is a learning experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There is plenty of work, they bring clients

    Cons

    stressful environment and working weekends

  7.  

    pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    Pros

    Great benefits and decent pay

    Cons

    This is a union work place so there is a lot of tension between management and employees

    Recommends
    Positive Outlook
  8.  

    Exciting, fast paced, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Manager  in  Los Angeles, CA (US)
    Former Employee - Night Manager in Los Angeles, CA (US)

    Pros

    I worked at the Mondrian LA and I was fortunate to meet a lot of nice people and it seemed like I always had a crazy story to tell at the end of the day.

    Cons

    Management always seemed to be watching you through there cameras. It seemed like employees were always getting written up and there was not much appreciation from upper management.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    I LOVE WORKING WITH MHG

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    uplifting work environment. great benefits. opportunity to travel. organized training program. everybody I work with has a great, positive attitude; they are all committed to hospitality and customer service and a pleasure to be around.

    Cons

    if you want to love your job and let it be your life, you might be a great match for MHG. don't work for MHG if you want a 9-5 job that's separate from your personal life.

    Recommends
    Neutral Outlook
  10. 2 people found this helpful  

    Incommunicative, poor structure, corrupt and terribly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    Pros

    Beautiful properties, brand recognition, high paying relative to competitors, and pretty people.

    Cons

    Favoritism abounds, ineptitude goes unpunished, leadership is noticeably absent, with vast numbers of them "working" from home. No accountability, and full of under qualified talent that is overpaid to make up for the terrible work environment.

    Constant bickering amongst stockholders, threats of sale of the company, and churn of senior leadership trickles down. Average lifespan in ops/leadership/sales/marketing seems to be 1-2 years tops.

    Hypocritical behavior permeates, with company moto's like "communicate communicate communicate" meanwhile most news of the state of the company during a hostile takeover of the board, ousting of the CEO, loss or publicly viewed legal and financial jeopardy of virtually every property signed in the past 5 years is all announced in the news before anyone in the company hears about it, and no directly is given on how to respond. During Hurricane Sandy, absolutely no information was sent out to any employee not on property for 1-3 days depending on the department.

    Phrases like "everyone is a housekeeper" meanwhile restaurants fail health department inspections, "renovations" are a laughable slather of paint, meanwhile the infrastructure of their properties are cheaply built, poorly managed, and jokingly "updated" during renovations.

    "Design" teams very headcount heavy, considering it takes 4 "designers" a week to open a bar at Hudson (Sky Terrace) that has not changed appearance in over 11 years.

    The company is alarmingly siloed, which for a company that is only 13, err no 12 (or wait is it 10 yet?), is ridiculous. F&B has its own marketing/design teams separate from hotel marketing.

    The company will not exist within 5 years. It will be sold, and everyone from the top to the bottom are aware. The difference lies in the roles being integral to the success of a property/hotel, vs a role that will ultimately be deemed redundant or unnecessary by a new owner.

    Ultimately, the law suits, exorbitant executive committee pay (68% of EBITDA revenue), and continuing year over year losses despite a doubling of revenue, are all signs of a dying company flailing for relevance in an economy and marketplace that no longer values it.

    Advice to ManagementAdvice

    Simplify your mantra. What is an ethos, EDGE Ideal, Morgansim, and why are they all so long?

    Doesn't Recommend
    Negative Outlook
  11.  

    Pretentious people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level  in  London, England (UK)
    Former Employee - Mid-Level in London, England (UK)

    Pros

    95% of good and hard working people are gone. Those were the days so can't think of any pros for now.

    Cons

    Too many frustrating people and the worst are those who take others credits' as their own. Wrong people were hired, i.e. people who do not know how to do their jobs after being in the job for a year or longer! So, don't be surprised.
    People in the Corporate Office who do not have the values that you can look up on then what do you expect? They would hire the same kind of people! Thank goodness the useless CEO is out.
    The company has become very ungrateful to the current and past employees. This was not how it used to be over 5 years ago.

    Advice to ManagementAdvice

    You need to review the people you have as they are nothing but a pretentious back stabbers...especially the people with so called "director"titles which some entitled and some not at all!

    Doesn't Recommend
    Negative Outlook

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