Mozilla

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Mozilla Reviews in Mountain View, CA

Updated 19 November 2014
Updated 19 November 2014
78 Reviews
3.1
78 Reviews
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Approve of CEO
Mozilla CEO Chris Beard
Chris Beard
12 Ratings

Review Highlights

Pros
  • Good compensation for working in open source (in 10 reviews)

  • Extremely smart people all over (in 8 reviews)


Cons
  • And if you work in Firefox OS expect no understanding of what's happening and when (in 7 reviews)

  • Moreover, it is open source so everything has to be proper (in 3 reviews)

More Highlights

30 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Disasterous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than 5 years)

    Pros

    Win the management lottery and you get a vibrant team with healthy motivations.
    Strong (non-cash) benefits.
    CEO and Executive Chair deserve an amazing amount of respect. They are what made Mozilla great.

    Cons

    Disasterous management philosophies and approach.
    Employee morale is at the lowest I've seen in almost 8 years. Punitive management styles tear down all motivation.
    HR is ineffective, if not outright deceitful.
    Extremely inconsistent application of company culture. Some employees get to attend industry conferences or travel to meet the rest of their team for work weeks, others have it outright banned by their management.

    Advice to ManagementAdvice

    Remember that you're managing human beings, not resources. Don't punish employees for not behaving exactly like the gigantic engineering organization you just left at your last company. The latest Gartner-blessed best practice for a 10,000 person company does not translate to a 6 person team. Learn how to lead instead of constantly regurgitating something you read last week in a book. Some employees are burdened with 20+ hours of administrative meetings each week while being criticized for lack of output.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sadly wasted opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Mountain View, CA (US)
    Current Employee - Anonymous in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than an year)

    Pros

    Bright, friendly people
    Good compensation and benefits (although cutbacks are starting to happen)
    Ability to work remotely
    Nice office spaces in Mountain View, San Francisco and other locations

    Cons

    Absolutely disastrous management. The new CEO appears completely unsuited to the role and is beginning to implement petty, short-sighted, ineffective employee management strategies that are highly likely to result in backlash from an already burned-out, resentful, over-tasked work force. Mozilla has talent and smarts, but not in the executive ranks.

    Advice to ManagementAdvice

    I think a complete sweep of current management is necessary to save the company. Bring in competent outsiders with some vision and experience. I doubt this will happen, however, so I see little chance of a long term future for this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Lack of vision and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Manager in Mountain View, CA (US)
    Current Employee - Engineering Manager in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than 5 years)

    Pros

    Excellent engineers. Extremely smart engineers and very passionate team. Google plays a big role here.

    Cons

    Worst leadership team ever. Firefox OS product management has no clue what direction to go

    Advice to ManagementAdvice

    Please get some external help

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Not as great as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Interaction Designer in Mountain View, CA (US)
    Former Employee - Interaction Designer in Mountain View, CA (US)

    I worked at Mozilla full-time (more than 3 years)

    Pros

    - Lots of autonomy
    - Very developer focused
    - Pretty good benefits and perks
    - Feeling like you're contributing and working for a non-profit

    Cons

    - Development is king, all other positions are not as important or valued
    - More profit driven now
    - Product enthusiasm: People are more with Google Chrome instead of Firefox, Firefox OS is way too behind Android, iOS and even Windows Phone, and Thunderbird hasn't been updated in ages.
    - Not what it was 2-3 years ago, focus doesn't feel like it isn't about the open web anymore, more so on keeping the organization alive with profits.
    - Reliance on Google to sustain the revenue/money is too scary

    Advice to ManagementAdvice

    Figure out better ways to sustain the company without losing out on the mission Stay true to the culture and hire people who are willing to go the extra mile to make the web a more open and better place.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Affords opportunities to make a difference in everything you do and design processes that create better flow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Mountain View, CA (US)
    Current Employee - Manager in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than 3 years)

    Pros

    Great people, casual, informal culture. Excellent benefits. Excellent salary. Flexible schedule. Ability to speak your mind and "share" about everything in and outside of Mozilla

    Cons

    Strong sense of entitlement from many employees. Working in a distributed, open-source fashion across different geos and remote working situations can be hugely challenging but also hugely rewarding.

    Advice to ManagementAdvice

    Not sure that returning to "start-up days" and the ways things were done in the past to bring back energy is the right way to go. Also all employees, no matter how motivated and talented, could benefit by being mentored by their manager. It gets old to be constantly told to "create your own path."

    Recommends
    Negative Outlook
  7. 2 people found this helpful  

    Fun work at times, but it's like cats with no herding power, tasked with herding cats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Mountain View, CA (US)
    Former Employee - Product Manager in Mountain View, CA (US)

    I worked at Mozilla full-time (more than 5 years)

    Pros

    There are many interesting things to work on, especially if you love the web. They offer flexible workdays and other employee perks.

    Cons

    The company lacks direction beyond the (very) high-level goals. Most of the org is in service to Firefox OS - this is necessary given the company's direction, but sucks resources from other projects.

    Directors and VPs seem very disconnected from PMs and engineers (the caveat is Firefox OS, that immediate team is run better than most). This causes mismatches in expectations and frustration to those down the reporting chain.

    Advice to ManagementAdvice

    Spend time actually looking at why teams are in the state they are. There are too many decisions made based on emotion and non-empirical, subjective feelings.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Political, unstable, and toxic teams that encourages weak leaders to "lead"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than an year)

    Pros

    High salaries, high bonus, competitive benefits

    Cons

    Mozilla is a mess. The CEO bailed almost a year ago. The COO is doing his best to lead the company through extraordinary transition. The executives have been resigning in the last year. I think there are five who have left now.

    Mozilla is private and pretty much anything goes. Relationships are important so if you think you're going to go into the job and get it done, think again. You better have solid relationships build around you, and leverage them to your liking, otherwise you'll be alienated or punished in your reviews.

    There are teams that are under resourced and others that have over hired. Would be great if there was some strategic direction that identified the margins of revenue-per-employee or some best practices to remove the pressure points.

    Expect to work long hours with a lot of unexpected travel. I was initially attracted to the remote worker policy. In reality it means you're working odd hours because of the distribution of the team or traveling to other locations. It's not for everyone but certainly a great opportunity for those who are more flexible.

    Advice to ManagementAdvice

    Hire your CEO.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Dark times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Mountain View, CA (US)
    Current Employee - Manager in Mountain View, CA (US)

    I have been working at Mozilla full-time (more than 3 years)

    Pros

    - Very flexible culture. You can work from home and depending of your manager you can work in pretty much whatever you want.
    - A lot of travel to different places in the world.
    - Extremely smart people all over.
    - Fairly flat organization and ability to work in cross functional projects.

    Cons

    - Lack of clear vision for the future. The most important thing keeps changing every quarter.
    - Old guard vs new guard conflict.
    - Leadership keeps creating fires and crisis around Firefox OS. They gave up control of our future to carriers.
    - No Marketing leadership. Very engineering driven organization in a commoditized industry.
    - No CEO. 6 C levels have left in the past year.
    - Lots of middle managers that add little to no value.
    - Global organization with teams spread across the globe. Anything that requires multiple people tends to be slow, very slow.
    - Consensus driven work. Getting things done is very, very time consuming.
    - Very little opportunity to change teams.

    Advice to ManagementAdvice

    - Due diligence of teams and middle managers. Particularly at the Director level, there's a lot of wasted resources.
    - Keep focusing on few products that can have the largest impact.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Interning at Mozilla was one of the funnest things I've done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer Intern in Mountain View, CA (US)
    Former Employee - Software Development Engineer Intern in Mountain View, CA (US)

    I worked at Mozilla as an intern (less than an year)

    Pros

    Open Source, Open Culture, very happy motivated people, good work/life balance

    Cons

    Most people working remotely made it harder to interact with the team

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Huge disappointment

    Former Employee - Senior Developer in Mountain View, CA (US)
    Former Employee - Senior Developer in Mountain View, CA (US)

    I worked at Mozilla full-time (more than an year)

    Pros

    There are some really top people there. It's always good to work on open source. The pay and benefits are good, and regular bonuses.

    Cons

    I expected a relaxed and friendly startup kind of place. Alas, it was by far the most "corporate" and yet least efficient environment I've ever worked in. As one example, it took IT months to get me a work computer. They're now spending $100m/yr on developers. It's very hard to see what that's achieving. Seems as if top talent is wasting its time there compared to what's being achieved at Google, Apple and others. One reason is massive technical debt and an insane codebase.

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