NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Reviews

Updated 19 October 2014
Updated 19 October 2014
111 Reviews
2.5
111 Reviews
Rating Trends

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NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
7 Ratings

Review Highlights

Pros
  • Working from home is a definite plus (in 4 reviews)

  • I love the work environment, the staff there were really nice (in 5 reviews)


Cons
  • Not much room for advancement, even when promised (in 5 reviews)

  • Upper management was very Click-ish (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sprint Customer Finance in Kansas City, MO (US)
    Current Employee - Sprint Customer Finance in Kansas City, MO (US)

    I have been working at NCO Financial full-time (more than an year)

    Pros

    Glad to Work from home

    Cons

    low salary working from home helps

    Recommends
    No opinion of CEO
  2.  

    It's just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rockford, IL (US)
    Former Employee - Customer Service Representative in Rockford, IL (US)

    I worked at NCO Financial full-time (more than 3 years)

    Pros

    Pay was acceptable and plenty of opportunities for advancement.

    Cons

    Upper management only cares about their favorites and will never have your back. Supervisors and managers tend to fire at will.

    Advice to ManagementAdvice

    Be a friend to your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good learning expreience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adminisitrative Support Representative in Horsham, PA (US)
    Current Employee - Adminisitrative Support Representative in Horsham, PA (US)

    I have been working at NCO Financial full-time (more than 10 years)

    Pros

    Closeness, hours , paid time off,

    Cons

    lousy benefits, no sick time, not enough paid time off and lousy management

    Advice to ManagementAdvice

    Treat employees better

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance
    Current Employee - Finance

    I have been working at NCO Financial full-time (more than an year)

    Pros

    working in comfort of my own home

    Cons

    no pay increase ive been there almost 2 years

    Advice to ManagementAdvice

    pay increases for employees, been there 2 yrs same pay

    Doesn't Recommend
    Negative Outlook
  6.  

    Doesn't exactly follow what was offered by the HR department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)

    I have been working at NCO Financial full-time (less than an year)

    Pros

    Pay and benefits are ok for someone doing basic phone work. If the department heads like you, they will let you get away with practical murder.

    Cons

    Not as flexible as advertised with regard to most college students. The HR department gave one schedule that worked well with my class days and hours. When it came time to the actual position, that was not the exact case. When it came time to move departments due to an end of year consilidating departments, they would not listen to my request to go to a department that offered part time hours. Needless to say because of that, I left the company.

    Advice to ManagementAdvice

    Listen to your employees request, and put them somewhere they may choose to be at. Also, screen employees a little bit better before hiring them...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    it a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCO Financial

    Pros

    working from home was the best part

    Cons

    i hate the shift it was 2-10

    Advice to ManagementAdvice

    non

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Not so bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA (US)
    Current Employee - Anonymous Employee in Norcross, GA (US)

    I have been working at NCO Financial full-time (more than 10 years)

    Pros

    Bonus potential, no micromanaging of employees

    Cons

    Constant turnover rate and seemingly neverending layoffs

    Advice to ManagementAdvice

    There should be more incentives to achieve besides fear of no job security

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    look over your shoulder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCO Financial full-time

    Pros

    There is really nothing positive I can say about this company. It was a good time when I left because soon after, the company just fell apart.

    Cons

    You feel as if you always need to look over your shoulder. You can not feel comfortable in whatever position you are in, even an executive.

    Advice to ManagementAdvice

    I would stay clear.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    A little below fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative in Pittsburgh, PA (US)
    Current Employee - Collections Representative in Pittsburgh, PA (US)

    I have been working at NCO Financial full-time (less than an year)

    Pros

    The company offers medical benefits and paid time off after a few months of employment

    Cons

    Terrible pay, little room for advancement

    Advice to ManagementAdvice

    Need more pay please

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good experience at call center

    Former Employee - Customer Service Representative in North Charleston, SC (US)
    Former Employee - Customer Service Representative in North Charleston, SC (US)

    I worked at NCO Financial full-time (less than an year)

    Pros

    I love the work environment, the staff there were really nice. The work hours were great for me, my supervisor was awesome.

    Cons

    The things that I had a problem with was that I couldn't transfer to the office closet to where I moved to, and the pay wasn't what it should have been for a call center.

    Advice to ManagementAdvice

    Increase the starting salary for their call center employees. Provide a shuttle bus for employees working late that do not drive, more employees won't mind staying late if they know they can get home.

    Recommends

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