NCR

  www.ncr.com
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NCR Reviews

Updated 21 August 2014
Updated 21 August 2014
889 Reviews

2.9
889 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
633 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 35 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 34 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Melbourne
    Current Employee - Manager in Melbourne

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Sydney
    Former Employee - Anonymous Employee in North Sydney

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer  in  Norfolk, VA (US)
    Former Employee - Software Engineer in Norfolk, VA (US)

    Pros

    I retired from NCR after 33 years and they treated me very well

    Cons

    The only con I can think of is training. Some years I received a lot of training which I needed to be out of town for a week or two and some years I did not receive any training.

    Advice to ManagementAdvice

    Treat your employee fair and they will work very hard to please upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Software Test Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Test Engineer  in  Hyderābād (India)
    Current Employee - Software Test Engineer in Hyderābād (India)

    Pros

    One as to come NCR to get Secure and cool job

    Cons

    NCR is following very Poor technology and it is too old and No one is ready to update technology

    Advice to ManagementAdvice

    Senior management at Hyderabad is worst.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II  in  Atlanta, GA (US)
    Current Employee - Software Engineer II in Atlanta, GA (US)

    Pros

    Good environment, young nice people, interesting work, good management structure

    Cons

    outdated software and legacy code

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I have been with NCR for three years. I have found the work to be exciting and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  Atlanta, GA (US)
    Current Employee - Senior Director in Atlanta, GA (US)

    Pros

    Because the company is fast-paced, there is lots of opportunity if you are open to new things and want to learn. Additionally, the work is interesting as we impact customer transactions across multiple industries including banking, shopping and eating. I like the global nature of the company as you get to work with people across the world.

    Cons

    Like any company, especially larger ones, NCR struggles to simplify its processes and procedures. While NCR wants to be agile, it can sometimes be clunky making it difficult to get work done quickly. Agility is much simpler for smaller companies to achieve.

    Advice to ManagementAdvice

    We need to continue to keep our eye on long term goals instead of short term goals driven by quarterly results

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Identity Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Duluth, GA (US)
    Former Employee - Anonymous Employee in Duluth, GA (US)

    Pros

    Compensation and benefits match the local market, remote work offered in some positions

    Cons

    130-year old hardware company trying to evolve into a software company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I don't think it's getting better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Large company, Great people (most of them)...

    Cons

    I think the cost cutting is causing serious issues.

    Advice to ManagementAdvice

    Communication to the worker bees is critical. Innovation has fallen off and that's a bad thing if NCR wants to stay relevant.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Should promote research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Atlanta, GA (US)
    Current Employee - Software Engineer in Atlanta, GA (US)

    Pros

    - work with best in the biz
    - well organized teams
    - The best work life balance u can ever get !
     - learn a lot

    Cons

    - Should manage teams according too interests
    - work load should be divided evenly

    Recommends
    Positive Outlook
    No opinion of CEO

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