NCR Reviews

Updated 14 October 2014
Updated 14 October 2014
898 Reviews
2.9
898 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
628 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 41 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 40 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time (more than 3 years)

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time (more than an year)

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    NCR HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Advisor in Dayton, OH (US)
    Current Employee - Recruitment Advisor in Dayton, OH (US)

    I have been working at NCR as an intern (less than an year)

    Pros

    NCR has a strong people culture and as an intern I was given a lot of support and also autonomy to work on my projects.

    Cons

    They say all roads lead to Dayton at NCR and as a single young graduate the work location wasn't desirable. Also, as an IT company they don't seem to have a strong portfolio to grow into broader markets.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    POS Repair Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR part-time (more than an year)

    Pros

    Positive attitude, ok pay, nice lower managers

    Cons

    no upward opportunities, only lateral promotions (on the warehouse side)

    Advice to ManagementAdvice

    even if hired from a temp agency, look at you employees strengths, I saw a lot of talent stuck working in the lower rungs of the ladder.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Design Engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer in Dundee, Scotland (UK)
    Current Employee - Design Engineer in Dundee, Scotland (UK)

    I have been working at NCR as an intern (less than an year)

    Pros

    Great working environment
    Participate in live industry projects
    Interaction with multidisciplinary teams
    Gain a good range of skills and experience as a new graduate
    Flexible working hours

    Cons

    Access to a range of physical prototyping facilities however I feel there could be more.
    Spend most of your time indoors in studio - could include more field trips/external research and activities

    Advice to ManagementAdvice

    Time off policies are good, flexible working hours is a real help. Perhaps more mentoring could be useful at this early stage of a career. Quite a self driven role.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It's OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Representative in Atlanta, GA (US)
    Current Employee - Field Sales Representative in Atlanta, GA (US)

    I have been working at NCR full-time (more than 3 years)

    Pros

    Work from home, not micormanaged

    Cons

    Lack of internal organization, and upward growth

    Advice to ManagementAdvice

    Calm down

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Dedicated to Self-Service Machines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Hyderābād (India)
    Former Employee - Senior Software Engineer in Hyderābād (India)

    I worked at NCR full-time (less than an year)

    Pros

    Provides great Work-Life Balance
    Superb Time-off policies number of leaves are too many.
    Flexible work hours and culture
    You get salary we advance

    Cons

    It may depends on the team you work for, I personally worked under a small team and was assigned with a not so great mentor, which made me leave the company
    Old technology and the chances of getting good job will be less if we work for several years

    Recommends
    Approves of CEO
  10.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Warsaw (Poland)
    Former Employee - Account Manager in Warsaw (Poland)

    I worked at NCR full-time (more than 3 years)

    Pros

    salary, benefits, international and multi-culture environment, you can learn a lot and have excellent opportunities, but...

    Cons

    MANAGEMENT (frequent changes on senior management level that results in frequent changes in strategy and directions, senior management concentrated on power games, too much politics, very bad communication, expectations not clearly laid out)
    CULTURE & VALUES = HYPOCRISY (daily practices are miles away from official code of conduct and the problem beginns at senior management level)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Cool company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Hyderābād (India)
    Former Employee - Software Engineer in Hyderābād (India)

    I worked at NCR full-time (more than an year)

    Pros

    1) Work life balance
    2) Average pay
    3) No politics
    4) Employee friendly

    Cons

    1) Less hikes
    2) Short tern onsite opportunities
    3) Onsite opportunities with no pay. You have to serve for the company
    4) Some projects old technologies
    5) Difficult for new team to get the projects from onsite.
    6) Manager centric organization.
    7) Redundant products.
    8) Company not expanding to other areas.

    Advice to ManagementAdvice

    Need to expand to other areas. Use the brand name to enter into other domain areas.

    Recommends
    Neutral Outlook
    Approves of CEO

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