NCR Reviews

Updated 23 October 2014
Updated 23 October 2014
904 Reviews
2.9
904 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
632 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 42 reviews)

  • Great option for female employers as there are work from home options (in 16 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 40 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time (more than 3 years)

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time (more than an year)

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in Fort Worth, TX (US)
    Current Employee - Software Engineer II in Fort Worth, TX (US)

    I have been working at NCR full-time (more than 3 years)

    Pros

    NCR Hospitality (formally Radiant Systems) was the best place I ever worked. I cannot speak for other positions in the company, but, for a software engineer, this is a good place to work. I never regretted my decision to seek employment with this company.

    Cons

    Currently, I cannot think of any.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Beautiful environment to function in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Technician II in Peachtree, GA (US)
    Former Employee - Support Technician II in Peachtree, GA (US)

    I worked at NCR full-time (less than an year)

    Pros

    Co workers and supervisors were very understanding and suggestions were moved to the next level rather quickly.

    Cons

    In my Department we were allowed to identify causes for breakdowns but not to repair it.This led on to feel unaccomplished at the end of the day.

    Advice to ManagementAdvice

    Let the techs loose to repair equipment and generate revenue for the Company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer in Indianapolis, IN (US)
    Former Employee - Customer Engineer in Indianapolis, IN (US)

    I worked at NCR full-time (more than an year)

    Pros

    The training for the position I had was beyond any I've ever experienced. Benefits were also quite good.

    Cons

    In my position you had to manage your time very carefully and prioritize. You are for the most part on your own.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Top heavy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time

    Pros

    Excellent compensation for upper management in terms of bonuses and salary.

    Cons

    Terrible pay for anyone not upper management.
    Expect more than 40 hours a week with little to no compensation, including occasional weekends.
    Casual culture promotes laziness and lack of accountability.
    Every employee has a constant fear of termination.

    Advice to ManagementAdvice

    If your company is built on the backs of warehouse workers and key-mashers, pay them like you value them. There are no distinctions between valuable employees and meat sacks.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    Cultural Issues Since Recent Acqusitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Director in Alpharetta, GA (US)
    Current Employee - Finance Director in Alpharetta, GA (US)

    I have been working at NCR full-time (more than 8 years)

    Pros

    NCR continues to be a great place for those with talent and work ethic to advance in their careers and climb the ladder...there is plenty of work to go around. The skills you will gain here will leverage to other companies.

    Cons

    Since recent acquisitions, culture is at its lowest. Senior leadership keeps the businesses working long hours, generating a lot of answers that are not helping solve the root problems. In general, the company is spinning its wheels without any progress. Work is no longer somewhere you go, but something you do...constantly.

    Advice to ManagementAdvice

    Set real expectations for the business and see how things improve. Motivation through stress or activity is not sustainable long term.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    NCR HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Advisor in Dayton, OH (US)
    Current Employee - Recruitment Advisor in Dayton, OH (US)

    I have been working at NCR as an intern (less than an year)

    Pros

    NCR has a strong people culture and as an intern I was given a lot of support and also autonomy to work on my projects.

    Cons

    They say all roads lead to Dayton at NCR and as a single young graduate the work location wasn't desirable. Also, as an IT company they don't seem to have a strong portfolio to grow into broader markets.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    POS Repair Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR part-time (more than an year)

    Pros

    Positive attitude, ok pay, nice lower managers

    Cons

    no upward opportunities, only lateral promotions (on the warehouse side)

    Advice to ManagementAdvice

    even if hired from a temp agency, look at you employees strengths, I saw a lot of talent stuck working in the lower rungs of the ladder.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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