NCR Reviews

Updated 17 September 2014
Updated 17 September 2014
875 Reviews
2.8
875 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
615 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 35 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 34 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time for more than 3 years

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time for more than a year

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR as an intern

    Pros

    The internship program was awesome. They had different social events planned for the interns as well as lunch-and-learns with current employees in different departments and past interns.
    The company it's self was great. The people are friendly and helpful. And the atmosphere was laid back.

    Cons

    Communication can be difficult because some team members are located overseas.
    Work-life balance can be difficult. I know many people that seem to leave work to keep working.

  6.  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR for more than 3 years

    Pros

    GREAT COMPANY!!!! GREAT PEOPLE!!! GREAT MANAGERS!!!!! I loved working at NCR, the managers were really friendly and helpful, very nice people!!!! They will go out of their way to make sure that you succeed!!!!

    Cons

    There is nothing negative that I have to say about NCR, they are THE BEST!!!

    Advice to ManagementAdvice

    KEEP UP THE GREAT WORK!!!!!

    Recommends
    Approves of CEO
  7.  

    Being In Services Is Very Tough!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR

    Pros

    There is a lot of opportunities to learn and grow considering how niche the industry is.

    Cons

    A lot of focus in managing cost and not enough of revenue growth. If you work in Services, expect to feel the cost pressures ie jobs being moved overseas to lower cost markets.

    Advice to ManagementAdvice

    Grow the business and get good people who can deliver and bring in new revenue streams. Take a longer term view of your people who are your greatest assets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Informatica developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer  in  Hyderābād (India)
    Current Employee - Developer in Hyderābād (India)

    I have been working at NCR full-time for less than a year

    Pros

    good to work, no extra work

    Cons

    more time in work less time personal work

    Advice to ManagementAdvice

    Give training to freshers, more time to understand the domain

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Work Life Balance good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Software Engineer in Gurgaon, Haryana (India)

    I have been working at NCR full-time for more than a year

    Pros

    Compensation, work life balance, stress free

    Cons

    You may choose for some given skills and then never use it. Instead put you in different skills.

    Advice to ManagementAdvice

    Hire people with correct skill set.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NCR Customer Engineer II  in  Sargodha (Pakistan)
    Current Employee - NCR Customer Engineer II in Sargodha (Pakistan)

    I have been working at NCR full-time for more than 5 years

    Pros

    friendly environment feels every one work as a team

    Cons

    closing complaints in well manner or in sla time

    Advice to ManagementAdvice

    all are going good

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    NCR is a great company to work for and I enjoyed my time at NCR.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Senior Software Developer  in  Norfolk, VA (US)
    Former Employee - Senior Software Developer in Norfolk, VA (US)

    I worked at NCR full-time for more than 10 years

    Pros

    I enjoyed working with very experienced people. The company and the managers were very good to me and my family.

    Cons

    I have nothing negative to say about NCR.

    Advice to ManagementAdvice

    I believe that the management is doing everything great.

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