NCR Reviews

Updated 1 October 2014
Updated 1 October 2014
884 Reviews
2.9
884 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
620 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 39 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 40 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time for more than 3 years

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time for more than a year

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR for more than 3 years

    Pros

    GREAT COMPANY!!!! GREAT PEOPLE!!! GREAT MANAGERS!!!!! I loved working at NCR, the managers were really friendly and helpful, very nice people!!!! They will go out of their way to make sure that you succeed!!!!

    Cons

    There is nothing negative that I have to say about NCR, they are THE BEST!!!

    Advice to ManagementAdvice

    KEEP UP THE GREAT WORK!!!!!

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    Smart people, reorg hurting moral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR as an intern for less than a year

    Pros

    Down-to-earth, smart people, informal culture, flatter hierarchy -- you can reach out beyond your manager for help when needed. Former Radiant building in Alpharetta has free drinks. Some managers are open to working-from-home arrangements or non-traditional/flexible hours which is great.

    Cons

    Some managers are clearly stretched too far, cannibalistic behavior in some markets because acquisitions not yet fully digested, customer issues aren't always handled in as cohesive a manner as they should be. Recent layoffs and reorganization hurt moral of survivors.

    Advice to ManagementAdvice

    Make good on promises to the rank and file -- if department makes its target numbers --> deliver on promises of bonuses. Especially don't show extravagance while imposing cost-cutting "rationalizing"

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Employee Friendly

    Former Employee - Oracle Applications Technical Consultant  in  Gurgaon, Haryana (India)
    Former Employee - Oracle Applications Technical Consultant in Gurgaon, Haryana (India)

    I worked at NCR full-time for more than 5 years

    Pros

    Strong Ethical Values, Growth Prospects, Job Security, Friendly Environment

    Cons

    Limited and repetitive Work with limited annual Increment

  8.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Agent  in  Columbus, GA (US)
    Current Employee - Help Desk Agent in Columbus, GA (US)

    I have been working at NCR full-time for more than a year

    Pros

    good co workers and work environment
    good pay

    Cons

    losing contract causing loss of jobs

    Advice to ManagementAdvice

    make contract conversions faster, to full time employess so they may get benefits.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Career enhancing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time for more than 5 years

    Pros

    Ability to engage in exciting work and learn more than I ever could have in most companies.

    Cons

    Work - life balance is only what you make it here. Otherwise be prepared to work hard.

    Advice to ManagementAdvice

    Make decisions with more of a thoughtful long term view and see those decisions through... Avoid so much churn.

    Recommends
    Approves of CEO
  10.  

    NCR has given me the growth and experience that I have always been looking for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Cebu City (Philippines)
    Current Employee - Project Manager in Cebu City (Philippines)

    I have been working at NCR full-time for more than 8 years

    Pros

    It's a very big organization so when you feel like doing something else because you got bored with your current role, you can always move around and explore in other LOB's without transferring to another company. And I strongly agree with most of the comments that after you work in NCR, you will get the confidence that you are fully equipped for other places.

    Cons

    They have outsourced their operations a lot and it brings out the worst in people especially to those who are in higher places whose jobs are being threatened with such business decisions.

    Advice to ManagementAdvice

    You have to value your people some more and give them the assurance of stability rather than promoting the constant feeling that they can wake up anytime and find themselves jobless.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work, Flexible timing and leave policy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Engineer  in  Hyderābād (India)
    Current Employee - Solution Engineer in Hyderābād (India)

    I have been working at NCR full-time for more than 3 years

    Pros

    work-life balance, company treats employees well.

    Cons

    Hyderabad location is only for Developers and Testers.
    Windows/vmware admins might have a hard time.

    Advice to ManagementAdvice

    Laying off 1800 people was not a good move at all.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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