NCR

www.ncr.com

NCR Reviews

Updated 26 January 2015
Updated 26 January 2015
977 Reviews
3.0
977 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
672 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 43 reviews)

  • Great option for female employers as there are work from home options (in 16 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 42 reviews)

  • No Work Life Balance - Working from home is actually discouraged, and frowned upon (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Service Delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Developing self service technology and shaping the world, Incredibly hard working team who are willing to go extra mile

    Cons

    Dealing with and managing offshore departments.

    Advice to ManagementAdvice

    Listen to the people and improve processes.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Don't bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer in Sydney
    Current Employee - Customer Engineer in Sydney

    I have been working at NCR (more than 10 years)

    Pros

    there are very few pros to this company

    Cons

    no work life balance
    reducing benefits every year
    abusive management
    no wage rises no bonuses
    high work load
    phone calls day and night weekends holidays

    Advice to ManagementAdvice

    get in touch with the employees and stop reducing conditions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time (more than 3 years)

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time (more than a year)

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
  7. 3 people found this helpful  

    A great company with huge potential who currently is missing true leaders to get them there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time (more than 10 years)

    Pros

    - Ease of moving into other areas of company to learn new functions and skills
    - Good benefits although they have been scaled down over the past couple of years
    - Slightly lower than industry compensation but still acceptable
    - Job security
    - Majority of associates are hard working and very knowledgeable

    Cons

    - Standards are to work between 50 and 60 hours a week
    - Bonus packages rarely are paid out
    - Conflicting organizational objectives do not drive cross-functional teaming
    - Lack of focus on key initiatives through to full execution; Shiny object syndrome
    - Everything is over-planned and over-discussed

    Advice to ManagementAdvice

    Focus on your people - they are your biggest asset! Ensure that management truly has time to "manage" employees and are not overly burdened with ancillary tasks themselves. Focus on a few specific strategic themes for improvement initiatives and rally the troops around them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company, lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Duluth, GA (US)
    Current Employee - Data Analyst in Duluth, GA (US)

    I have been working at NCR

    Pros

    Depending on your superiors/department, office culture can be great - very approachable upper management who seeks and values your input; lots of learning opportunities; Strong leadership, working on defining clear goals to make the company more agile and adaptable. Great work-life balance, great benefits.

    Cons

    No cons as of yet.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR

    Pros

    Great place to work. Employees are valued.

    Cons

    The size of the company sometimes slows our delivery.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Ambiguity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR

    Pros

    wonderful staff and resources, great team work, great training resorces

    Cons

    ambiguity between management and employees, decisions are mostly not communicated to the employees, the roadmap company's vision is not presented to all,

    Advice to ManagementAdvice

    share more of commitments and decisions once taken to your employees especially when organizational changes are carried out!!!

    Doesn't Recommend
  11. 1 person found this helpful  

    The New NCR: Bright future ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Sales in New York, NY (US)
    Current Employee - Vice President Sales in New York, NY (US)

    I have been working at NCR full-time (less than a year)

    Pros

    Very well positioned to gain share with new sw and services portfolio
    #1 in almost every segment and growing faster than the market

    Cons

    Continue to communicate the transformation journey to all employees and consider spending more time with the international communities

    Advice to ManagementAdvice

    Keep the NCR traditions alive they are intrinsic part of NCR's past and future success

    Recommends
    Positive Outlook
    Approves of CEO

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