NCR Reviews

Updated 27 August 2014
Updated 27 August 2014
894 Reviews

2.8
894 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCR Chairman, President & CEO Bill Nuti
Bill Nuti
636 Ratings

Review Highlights

Pros
  • Management team speaks frequently on maintaining work-life balance (in 35 reviews)

  • collaborative environment, good benefits, positive culture, competitive compensation (in 31 reviews)


Cons
  • Work-life balance is a challenge for most employees since this is truely a global company (in 34 reviews)

  • Many employees have since left after being treated so poorly by upper management from Atlanta (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The go no where career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II

    I have been working at NCR full-time for more than 3 years

    Pros

    The job is pretty simple to lock down, offering such a low salary they clearly don't have high standards. You will be furnished with a vehicle and remote engineers will rarely have face time with their manager giving you the illusion of autonomy.

    Cons

    Poor Salary, Hard to get time off, work-life lines get very blurred as you are expected to be available on the phone on and off shift.
    Poor parts quality and availability makes you look incompetent to customers, at first you may be able to laugh it off but when it becomes something you plan for (ordering multiple quantities planning for failure) it's a bit upsetting.
    NO CAREER progression, at all, don't even consider asking about it.

    Advice to ManagementAdvice

    Listen to the people on the ground, the people who interact daily with more customers than you know you have, the people who wear the NCR brand on the breast for 40+ hours a week all across the country/world. Make them happy and the image of the company will grow a lot. Phones disabled after hours, career development, performance based salaries are all ways you could improve the organisation for the employee

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Challenging and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Melbourne
    Current Employee - Manager in Melbourne

    I have been working at NCR full-time for more than a year

    Pros

    Always challenging and many opportunities to grow

    Cons

    Too few do too much.

    Advice to ManagementAdvice

    Bulk up to support growth areas

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    NCR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  North Sydney
    Former Employee - Anonymous Employee in North Sydney

    I worked at NCR

    Pros

    The fellow associates are the only reason why anyone would work there. Also you need to be the right cultural fit for this company - you must not only talk the talk but walk the walk. Free loading gets spotted quickly which is a good thing.

    Cons

    Company Politics rife, too much hierarchy in senior management, cost takeout instead of growing the business, only interested in making shareholder numbers

    Advice to ManagementAdvice

    Vision is the number one priority of any company and unfortunately NCR failed to succeed - its a shame it was a great company some time ago.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer  in  Norfolk, VA (US)
    Former Employee - Software Engineer in Norfolk, VA (US)

    I worked at NCR full-time for more than 10 years

    Pros

    I retired from NCR after 33 years and they treated me very well

    Cons

    The only con I can think of is training. Some years I received a lot of training which I needed to be out of town for a week or two and some years I did not receive any training.

    Advice to ManagementAdvice

    Treat your employee fair and they will work very hard to please upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    The bottom line is top priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager
    Current Employee - Operations Manager

    I have been working at NCR for more than 5 years

    Pros

    There are offices all over the world, so if you want to move somewhere there is probably an office near.

    Cons

    The financials are the only thing that matters regardless of 'Work/Life' statements.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Duluth, GA (US)
    Current Employee - Senior Software Engineer in Duluth, GA (US)

    I have been working at NCR full-time for more than 5 years

    Pros

    Above average benefits.
    People are easy to work with.
    Diversified environment and easy to adapt to.
    Company future is stable.

    Cons

    The only Cons I can think of is that the work resource is not sufficient. Other than that, I can't think of anything else.

    Advice to ManagementAdvice

    Try not to buy any more big companies.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Company is not the best, but if you need job security this would be a good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Assurance Analyst  in  Fort Worth, TX (US)
    Current Employee - Software Quality Assurance Analyst in Fort Worth, TX (US)

    I have been working at NCR full-time for more than 8 years

    Pros

    They provide a family environment

    Cons

    In the Quality Assurance department there was no training; There was a sink or swim mentality

    Recommends
    No opinion of CEO
  9.  

    Software Test Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Test Engineer  in  Hyderābād (India)
    Current Employee - Software Test Engineer in Hyderābād (India)

    I have been working at NCR full-time for more than 3 years

    Pros

    One as to come NCR to get Secure and cool job

    Cons

    NCR is following very Poor technology and it is too old and No one is ready to update technology

    Advice to ManagementAdvice

    Senior management at Hyderabad is worst.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Identity Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Duluth, GA (US)
    Former Employee - Anonymous Employee in Duluth, GA (US)

    I worked at NCR full-time

    Pros

    Compensation and benefits match the local market, remote work offered in some positions

    Cons

    130-year old hardware company trying to evolve into a software company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I don't think it's getting better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time for more than 10 years

    Pros

    Large company, Great people (most of them)...

    Cons

    I think the cost cutting is causing serious issues.

    Advice to ManagementAdvice

    Communication to the worker bees is critical. Innovation has fallen off and that's a bad thing if NCR wants to stay relevant.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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