National Grid USA

  www.nationalgridus.com
  www.nationalgridus.com

National Grid USA Reviews

Updated 23 October 2014
Updated 23 October 2014
117 Reviews
3.1
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
National Grid USA CEO Steve Holliday
Steve Holliday
72 Ratings

Review Highlights

Pros
  • Good work life balance, except during year end and other financial reporting periods (in 9 reviews)

  • Good pay if you've worked there a long time (in 9 reviews)


Cons
  • Limited upper management growth without having to relocate (in 5 reviews)

  • Unstable, change in senior management every 2 yrs, consultants are in every department replacing full time employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for and expand your field of expertise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Pros

    Great working environment with great coworkers that will push you to do your best. Everyone is very friendly who will compliment your work from time to time.

    Cons

    Work-life can be a little stressful at times but all is manageable.

    Advice to ManagementAdvice

    Management is great especially when you have a boss who loves her job and has been with the company for a while.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Uncertain company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Waltham, MA (US)
    Current Employee - Analyst in Waltham, MA (US)

    I have been working at National Grid USA full-time (less than an year)

    Pros

    Industry standard pay, good benefits

    Cons

    still a lot of negativity in employees from culture change

    Advice to ManagementAdvice

    Seize any authority and decision making opportunities from executives. Company is still floundering years after mergers and outsourcing. Because it is a utility with guaranteed revenue, they are able to survive. After actively concentrating decisions at all levels to the top executives, they are finally realizing they don't know everything. They are implementing a Six Sigma/Total Quality type environment, which if they are truly going to do that, I think the company will succeed and prosper. However, because it is a UK owned company, i suspect that will not happen because the UK culture doesn't really see employees and lower level manager capable of knowing more than them.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Way behind from the modern business culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA

    Pros

    They pay well and people can work from home.

    Cons

    Technological glitches every day; impedes in the flow of work.

    Advice to ManagementAdvice

    Look around other businesses and learn, things are changing and the old school rules won't work in the near future.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Ok company very stable industry

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time

    Pros

    Very good for job security

    Cons

    Very little room for advancement

    Advice to ManagementAdvice

    Look within

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Bureaucracy can be daunting, but a generally ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Manager in Waltham, MA (US)
    Current Employee - Data Manager in Waltham, MA (US)

    I have been working at National Grid USA as a contractor (more than an year)

    Pros

    Company pays well across the board, lots of job security because you are rarely checked up on. Some positions have a very flexible schedule.

    Cons

    The bureaucracy can be stifling. It takes weeks, if not months to get something done, and there is never any change to procedure no matter how stupid it may be. There are some real challenges with moving up the ranks in some sectors too.

    Advice to ManagementAdvice

    The amount of contractors employed to do work that should be internal is insane. Try hiring those people on full time, then you wouldn't have to teach their jobs to someone new every 10 months!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Stop changing policies!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA full-time (more than 3 years)

    Pros

    People are usually very well intended. Very few bad apples in the bunch. Quite a bit of work day flexibility

    Cons

    IT services are just plain awful. IT management needs to focus on service delivery and not look at anything else. This should be the IS/IT number one priority!!!!!!

    Advice to ManagementAdvice

    Figure out why systems don't work and fix them! Stop worrying about creating new policies. Just focus on what the immediate need it

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Faded Glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA full-time (more than 5 years)

    Pros

    The people are awesome! Salary compensation is comparable for the industry.

    Cons

    Out of touch management, broken systems fundamental disconnect in understanding that the UK and US are not interchangeable. It used to be a fantastic place to work, but the atmosphere is filled with gloom and despair. Employees in the Res Woods office look like walking cadavers.

    Advice to ManagementAdvice

    Get a clue! Stop thinking "for" the employee and start thinking "about" them. You'll still find good people who want to work and restore the company to its former glory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    national grid was a very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Room Operator in Albany, NY (US)
    Former Employee - Control Room Operator in Albany, NY (US)

    I worked at National Grid USA full-time (more than 10 years)

    Pros

    very good pay and benefits and hours

    Cons

    long hours and under staffed

    Recommends
    Approves of CEO
  10.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA (more than 5 years)

    Pros

    Decent salaries. Good work life balance.

    Cons

    Management is inefficient. Nothing else.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    No common goal, just money. Leaves employees "dangling" with no future planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll in Syracuse, NY (US)
    Former Employee - Payroll in Syracuse, NY (US)

    I worked at National Grid USA full-time (less than an year)

    Pros

    I worked in the Payroll Dept here at the Main office in Syracuse NY; hired on as a temp. So you can say I know all about the payroll, hours, 35+ Union contracts, Overtime, pay raises, SAP program and oh lets not forget the management style.
     The only pro of my job were some of the decent "regular" folk I had the chance to work with, a measly paycheck and satisfaction out of helping employees & retirees through the mess of a payroll and management system

    Payroll employees only make roughly $40K yet in charge of Corporate payroll issues, the MOST important part of the company.
    Management positions, which are salary usually start at about $65 with directors earning $125-$135. Vp's make $175K
    Lineman vary from $35hr to $45hr. depends if your a group leader or not
    wow, a meter reader can start at $14 and go all the way to $30
    OVERTIME: DOUBLE WOW, the work crews earn overtime, I've constantly see guys that have a salary of $72k and take home home DOUBLE that. Obscene amounts of 1.5 and double time.

    a group forman know had a base salary of $85k yet after all his OT and year end BONUS he took home $232,000 . blows my mind

    Cons

    I have NEVER seen such an diverse employee & management group in my life. Very few had the common goal or experience for their jobs (in the offices). Management in my Dept. was some of the most INEPT management I have ever come across. How does a manager in arts and philosophy degree get to be in control of payroll? Their SAP program was rolled out untested at the behest of the CEO. I know this because I chatted with a recently retired VP who bought the program, but argued with CEO that it wasn't ready yet. It was one of the worse implementations in corporate history. People were not getting the paychecks correctly for 8 months. It was so bad the Company had to announce that any overpayment would be forgiven and gave EVERY affected employee a Large bonus for the problems they endured.

    Biggest complaint, the management has no care in the world about their subordinates. only care about implementing company policy. If I saw my manager broken down on the road I would keep on driving (maybe I'd call Triple aaa for them) but they are just merely "Tools" of the company

    Advice to ManagementAdvice

    put management in place that had a background in their jobs. use people that actually have a heart and treat their employees with some dignity and acknowledge their employees with more than a "grunt hello" in the morning. Hell the only time my manager bothered me were when "issues" came up. sometimes I wondered if he knew my name.

    and as for Outsourcing, YEAH, they hire TONS of "contractors" that come from agencies. Usually on a yearly contract but get renewed most of the time. they get about $70k year and work in all depts through the company, whether payroll, benefits, engineering. There are so many temporary contractors that come in on a daily basis that half the hotels in armory square must be filled with them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

National Grid USA Photos

NG
Before passing the guard

+ Add Photo

Work at National Grid USA? Share Your Experiences

National Grid USA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.