Nationwide Building Society

  www.nationwide.co.uk
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Nationwide Building Society Reviews in United Kingdom

Updated 27 August 2014
Updated 27 August 2014
46 Reviews

3.4
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Graham Beale
22 Ratings

41 Employee Reviews Back to all reviews

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  1.  

    I love working here, but it isn't without it's challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)

    I have been working at Nationwide Building Society full-time for more than 10 years

    Pros

    The head office building is great. Everything you need is on site and there is a great buzz. Benefits are good, pension after 2yrs service is also really good. The people you work with are on the whole very helpful and willing to give you their time to help. Its not a place full of egos or people who are all me me me. Having had a number of jobs elsewhere this is by far the best place I've worked.

    Cons

    Parking isn't great, get in early if you want a space! Depending on the business area things can get quite political, so like anywhere work out who you can trust and who you can't. It can be quite difficult to get things done at speed due to having to get things done by committee.

    Advice to ManagementAdvice

    Don't listen to all the talk, look out for and reward the people who keep their head down and get the job done - we Ned more doers and less talkers!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good to work for and room for improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nationwide Building Society full-time for more than 3 years

    Pros

    -Needs of the customer are always put first.
    -Excellent products compared to competitors.
    -If you want to work hard and display a good attitude you won't have any issues.
    -Friendly colleagues, team spirit is promoted.
    -Keeping with the times re: digital.
    -Competitive salaries.

    Cons

    -Pay scales don't leave much wiggle room once you've been in the same job role a few years, longer-term employees are more inclined to think 'what's the point?'.
    -External staff with less experience are brought in on higher salaries.
    -Recruitment is painfully slow at times leaving branches short staffed.

    Advice to ManagementAdvice

    Be more on the ball with recruitment.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate  in  Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Graduate in Swindon, Wiltshire, South West England, England (UK)

    I have been working at Nationwide Building Society full-time for more than a year

    Pros

    - Good work/life balance
    - Development opportunities always available
    - Great atmosphere - always someone around willing to help
    - Loads of opportunities to get involved and have fun, e.g. charity events, competitions etc

    Cons

    There's never enough parking spaces!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    You will be ok if your in "the club"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PBM  in  Bath, England (UK)
    Current Employee - PBM in Bath, England (UK)

    I have been working at Nationwide Building Society full-time for more than 3 years

    Pros

    Good customer service ethic and good attitude to risk. Trusting customer base.
    Good quality financial products that you can be proud of.

    Cons

    Always behind the competition. Followers not leaders
    Ageing systems.
    can only progress career if your in with the managers.
    Cost cutting is getting ridiculous despite great profits
    Huge pressure to hit targets which has increased massively despite management insisting that they have done away with targets

    Advice to ManagementAdvice

    Your ideas and values do not always filter down in the way you think they do. Should consult more with branches when making changes especially when you havent wormed in a branch. Lead from the front not watch what the competition does and then react.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Not enough permanent roles!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resourcer  in  Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Resourcer in Swindon, Wiltshire, South West England, England (UK)

    I worked at Nationwide Building Society full-time for more than a year

    Pros

    -Great people employed, really good team!
    -Head Offcie was a great place to work
    -Good work/life balance- flexible working hours!

    Cons

    -Didn't do enough to keep staff
    -More training needed and help with development

    Advice to ManagementAdvice

    Development plans too generic, need to make them more specific for the candidates! Communication needs to be better to teams!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Very negative attitude. Disrespectful and unprofessional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor  in  Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Customer Service Advisor in Swindon, Wiltshire, South West England, England (UK)

    I worked at Nationwide Building Society as a contractor for less than a year

    Pros

    Training is provided and there may be long term prospects for the right people. Nationwide encourage staff by rewarding them if nominated for good service. Promote charity events.

    Cons

    Bullying culture. Little support from Human Resources. Everything you say in confidence is talked about amongst the staff. Exclude people and ostracise them.

    Advice to ManagementAdvice

    Put some support in place for people who are experiencing difficulties within the company. Be honest about anti bullying policy. Tell people where they can go to get support. Take problems in the company amongst staff seriously.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Let down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nationwide Building Society

    Pros

    Good pay and conditions, great people, good location. If you live near Swindon then you'll be ok, any where else keep looking.

    Cons

    Talk a good game on putting customer First and enabling employees, but it is just gloss. Management don't have a clue, and projects are run like a car crash.

    Advice to ManagementAdvice

    Stop trying to be a bank, really believe that building societies are better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Old fashioned way of working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Anonymous Employee in Swindon, Wiltshire, South West England, England (UK)

    I worked at Nationwide Building Society full-time for more than 10 years

    Pros

    Some of the culture is ok as long as long as you have the right staff.

    Cons

    A lot of the senior managers seem to make change for the sake of it. None or very little has anything to do with the business needs.

    Wrong people in the wrong roles.

    Not really customer focused.

    Advice to ManagementAdvice

    Replace management with people who have real experience in the roles they have.

    Stop wasting money on things that aren't required.

    Departments need to work together not against.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Excellent, ethical, people focussed organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Graduate  in  Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Human Resources Graduate in Swindon, Wiltshire, South West England, England (UK)

    I have been working at Nationwide Building Society full-time for more than a year

    Pros

    Really people orientated, genuinely care about the staff and the customers with good development opportunities. Wide variety of projects to get involved with.

    Cons

    FS provider not primarily based in the capital, comparatively small company with limited opportunity for moving location and therefore challenging to progress as quickly as other companies

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great experience but bad taste left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Department  in  London, England (UK)
    Former Employee - Human Resources Department in London, England (UK)

    I worked at Nationwide Building Society full-time for more than 3 years

    Pros

    A postive culture focused on growth. Passionate about customers which comes across in all strategies and departments, whether customer facing or not.

    Cons

    They don't handle and communicate change well, particular during organisational changes.
    Too much trust and autonomy given to the contract population.

    Advice to ManagementAdvice

    Be more transparent and gain buy-in from staff before forcing change. Think about the longer term, I saw changes implemented due to one person being given repsonsibility for an area, wreck it and leave. Each time this happens staff get that bit more dis-engaged.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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