Neiman Marcus

www.neimanmarcus.com
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Neiman Marcus Reviews

Updated 28 February 2015
Updated 28 February 2015
426 Reviews
3.2
426 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
208 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)


Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great experience for a first job in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Buyer in Dallas, TX (US)
    Current Employee - Assistant Buyer in Dallas, TX (US)

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Great deal of responsibility and experience in the many facets of buying.

    Cons

    The company can be slow to react to the changing market place.

    Advice to ManagementAdvice

    Become the first movers in the industry

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Product specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Specialist in Austin, TX (US)
    Former Employee - Product Specialist in Austin, TX (US)

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    Decent pay and benefits, fun and challenging. Loved most of my coworkers. Learned customer service and sales skills from the best. Fabulous discount.

    Cons

    It's still a sales job even though you're not on commission. You have the constant stress of making your goals. Is you make you're goals they are raised every season. If you miss your goals then you will be threatened with losing your job. Not much upward mobility.

    Advice to ManagementAdvice

    Remember that most of you were in our shoes at one time and 99.9% of your employees are trying their hardest. No one responds well to threats.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a good job with hours that accommodated to my schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Filler in Dallas, TX (US)
    Former Employee - Order Filler in Dallas, TX (US)

    I worked at Neiman Marcus full-time (less than a year)

    Pros

    You get an employee discount at Neiman Marcus, and you also get a good possibility for benefits and advancement within the company.

    Cons

    The hours are pretty set, so aside from Holiday Season you don't really get overtime.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Great pay
    great people
    good environment

    Cons

    none that i can think of. great place overall

  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX (US)
    Current Employee - Sales Associate in Dallas, TX (US)

    I have been working at Neiman Marcus

    Pros

    I love working for this company. They have an understanding of family/work balance which makes me happier and I enjoy my work. The discount is amazing!

    Cons

    The friendliness of fellow employees is lacking. We are suppose to be a company dedicated to the highest level of customer service but yet I don't feel like that people are very respectful of there fellow associates.

    Advice to ManagementAdvice

    More encouragement and positive feedback is always something that helps keep up the motivation! Overall, great place to work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Palo Alto, CA (US)
    Current Employee - Sales Associate in Palo Alto, CA (US)

    I have been working at Neiman Marcus full-time (more than a year)

    Pros

    Working with clients, lots of promotions for sales associates and customers, great discounts, great "perks" for employees.

    Cons

    keeping track of different promotions, having to keep a minimum average sales, standing on my feet all day long,
    commission based salary

    Advice to ManagementAdvice

    Be aware of employees life balance, encourage growth by being more pro active in that persons life in other words do by action and not just word

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Brilliant company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX (US)
    Current Employee - General Manager in Dallas, TX (US)

    I have been working at Neiman Marcus

    Pros

    Everyone is professional, well rounded and diligent

    Cons

    None.grat place to work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good transition job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Neiman Marcus full-time (more than 3 years)

    Pros

    Great people to work with

    Cons

    Hard to move up if you don't know the right people. The pay could be a .lot better

    Recommends
    Neutral Outlook
  10.  

    Order Filler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Pros

    Good people to work around

    Cons

    work flow is inconsistent as well as the hours

    Doesn't Recommend
    Negative Outlook

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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