Netflix Reviews

I worked at Netflix full-time for less than a year

Pros – Pay was excellent. All of the tools were available to do the job that needed to be done.

Cons – Many customers did not understand how to use Instant View, and it was often difficult to explain.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Netflix full-time for more than 3 years

Pros – -Freedom and Responsibility
-Able to telecommute

Cons – -Very (VERY) cut throat
-Upper management doesn't support staff
-HR allows upper management to oust existing employees when a new director is hired and wants to bring his former staff over

Advice to Senior Management – -Show a little more respect towards employees that actually follow the company values and culture
-Management does not practice what they preach (my 360 review from my manager was awesome, however, I managed to hear through the grapevine that he was unhappy with my performance)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Netflix full-time for more than 10 years

Pros – Netflix expects the best of everyone, pushes us to be as great as possible, and is extremely candid with feedback and advice to help realize that objective.

Cons – Don't expect to kick back - it's a demanding environment. That said, it's not ell encompassing - there's room for a real life outside work too.

Advice to Senior Management – Focus on the future, and don't regret lessons learned from the past.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Netflix full-time

Pros – •  Great compensation package
•  Free lunch
•  Free cell phone

Cons – •  The company culture is very cold hearted, they let people go ALL THE TIME, sometimes for good
   reasons, most of the time not.
•  The environment is extremely political that makes it hard to focus on doing a good job.
•  A lot of employees are rather negative about the workplace and very open about looking for a job.

No, I would not recommend this company to a friend

I worked at Netflix full-time for more than 3 years

Pros – - great physical work environment in Los Gatos
- great co workers: highly motivated, intelligent, impressive experiences. Netflix hires people at the peak of their games
- at the time (2007-2010), it was an exciting time of growth in the online streaming space, with consistent growth in the DVD space; fun to be on the cutting edge, and high growth.
- great compensation; employees are well paid

Cons – - there is a constant sword of damocles (i.e. the threat of removal) hanging over your head. even when you think you are doing well, you can be released unexpectedly, at a moment's notice. (this results in a culture of fear)
- there is no career path; Netflix hires you to perform a job, and once that job is over, it's easier for them to let you go rather than retrain or relocate you.
- this is not the place to be if you want work/life balance; not family friendly

Advice to Senior Management – - missteps from a year ago (i.e. 2011 - Qwikster) have caused a loss of confidence in management
- there are still lots of people in the US that want to rent DVDs; much better selection, and much better accessibility. It feel like Netflix is now content to ignore them and move on. What happened to the great customer service that built the brand?

No, I would not recommend this company to a friend

I have been working at Netflix full-time for more than 7 years

Pros – Very smart, talented coworkers
Tons of opportunity if you're willing to work for it
One of the most open companies I've ever worked for
Moves fast, usually makes the right decisions
Still a great value despite all that price increase business
Willing to admit they've made mistakes and change direction if need be

Cons – On the job 24/7
Occasional whiplash changes in direction for major projects
You'll see some really smart, talented people let go from time to time, due to reorgs, etc.

Advice to Senior Management – Fix your PR problem

Yes, I would recommend this company to a friend

I worked at Netflix part-time for less than a year

Pros – Free food handed out a lot, casual dress code, lots of people in their 20s that you can relate to.

Cons – Very confusing attendance policy. If you're not a permanent employee yet basically, you miss a day or two, they'll fire you. Very little support from upper management when dealing with customers. Impossible sometimes to get assistance with problems though they advise that you get their help when needed. I was so stressed from continuously being threatened by my supervisor that I might lose my job I couldn't stand it. If you want to have any sort of healthy work environment, don't work here.

Advice to Senior Management – Figure out an attendance policy and stick to it & be absolutely clear. Don't treat your employees like they don't matter either. People will find out & not want to give you business.

No, I would not recommend this company to a friend

I worked at Netflix full-time for less than a year

Pros – I wanted to put in my two cents because, unlike the other reviewers, I had a mostly positive experience working at Netflix. I was hired as a temporary worker during the summer and only left to go back to school. The initial training was very good and it was easy to get help when needed on an ongoing basis. I got regular, useful, feedback from my manager and my coworkers were also very helpful. The pay was very good (as a temporary employee I made $13 an hour, and permanent employees get $14 min). The benefits as a temp. employee were also very good.

Cons – All of my cons are due to the nature of the job, and not Netflix itself. Customers often get frustrated when calling tech support and they take it out on who they are talking you. I've done it myself. I almost lost my voice a couple of times from talking so much, but I didn't meet anyone else with that problem. Most of the employees also worked evenings, weekends or both because those are the high-call-volume times. I personally worked swing shift Wed. though Sun.

I have been working at Netflix full-time for less than a year

Pros – Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

Cons – Insane high turn-over. Lack of support from management..

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Netflix

Pros – Good salary, Cool vacation policy

Cons – Serious attitude
Treats developers like cattle

Advice to Senior Management – Drop your mantra "we are a sports team not a family"