Netflix Reviews in Los Gatos, CA

Updated 18 September 2014
Updated 18 September 2014
404 Reviews
3.6
404 Reviews
Rating Trends

Recommend to a friend
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
310 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

154 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great place to work, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time for more than 5 years

    Pros

    Little to no micromanagement. Control and ownership of software components you are responsible for. Exceptional compensation. Incredible vacation policy.

    Cons

    Not for everyone - developers who like working independently and without much guidance will thrive here. Developers who are used to being given specific assignments and lots of structure might crash and burn (and get fired). Extremely stressful working situations at times as you will be responsible for a lot and might not have backup, and potential for very long hours. If you don't have the courage to ask for your vacations you might not get any (no formal vacation policy).

    Advice to ManagementAdvice

    Finding the right balance between an unstructured work environment and micromanaging everything is hard, but it's possible that management at NFLX keeps things too much on the unstructured site.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Best Company I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    I worked at Netflix full-time for more than 3 years

    Pros

    - Freedom & Responsibility Culture
    - Almost zero politics
    - No Employee Reviews (Hire & keep the best)
    - High Quality co-workers

    Cons

    - Not much except that towards the end, had a useless manager

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    It's not "if" you will be let go, it's "when".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator  in  Los Gatos, CA (US)
    Former Employee - Senior Systems Administrator in Los Gatos, CA (US)

    I worked at Netflix full-time for more than a year

    Pros

    Leeway to learn and gain experience with diverse technology.
    Pay was above market.
    Work with fantastic people.
    Free subscription & good "product".

    Cons

    People are treated like toilet paper. It is not a "family", this is true, but it is not a "team", either. The group I worked in processed hires & fires access rights: I have never seen so many people fired, without warning, while they were ON vacation - leaving our group to receive and deal with calls from confused people (some of them Directors of hubs), who returned ready for work to no access and no information on what was happening.
    Lousy communication between groups.
    Excessively High turnover - instead of leveraging employee knowledge & experience - people are overworked, used up, & thrown out like trash - the alumni group should read "NETFLIX PTSD Group".
    80 hr work week *minimum*.
    No work-life balance.
    I had 4 managers in 1year of employment & the entire team I was on was replaced during that time and (you guessed it) one of the most awesome employees was fired while he was *ON* vacation: *THAT* was extremely awkward, as he was stellar...it was just a regime change.

    Advice to ManagementAdvice

    As if they care what former employees think: Treat people like human beings and show some basic respect. Have *meaningful* employee-management meetings and encourage open communication instead of the "keep doing what you're doing" until people are blindsided by termination.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time for more than 5 years

    Pros

    * Freedom & Responsibility culture. Everyone in the company knows the company's direction well. We are responsible for helping the company move to the right direction and we are free to choose how to help the company.
    * Transparency. The management team spends time with everyone in the company explaining how the company operates.

    Cons

    * No training program. You are on your own to improve your technique skills.

    Advice to ManagementAdvice

    I hope that the top management get more feedbacks from everyone in the company. We are a very focused company. However we may find another big thing if we spend some resources on innovative ideas, which do not match the company's focus.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Dispacher  in  Los Gatos, CA (US)
    Former Employee - IT Dispacher in Los Gatos, CA (US)

    I worked at Netflix as a contractor for less than a year

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to ManagementAdvice

    More training and support for the employees. More structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 12 people found this helpful  

    Stay away. Too many great people are arbitrarily let go, with no warning or cause. Zero stability. Fear culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Los Gatos, CA (US)
    Current Employee - Anonymous in Los Gatos, CA (US)

    I have been working at Netflix full-time for more than a year

    Pros

    Pay, free lunch. Some awesome people.

    Cons

    Jerks, underachievers, people who have risen to upper management who don't have talent. Boring. Not innovative. No vacation policy means it's abused by people at the top and people at the bottom are too scared. HR is corrupt.

    Advice to ManagementAdvice

    Stop worrying so much about yourself, try to make a great product. Stop wasting so much money, it's disgusting.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Fast paced, intense environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    I worked at Netflix full-time for more than a year

    Pros

    -Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to ManagementAdvice

    -Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Performance rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Los Gatos, CA (US)
    Current Employee - Supervisor in Los Gatos, CA (US)

    I have been working at Netflix full-time for more than 3 years

    Pros

    Netflix has created a very competitive culture that promotes and drives innovation.

    Cons

    Having a very competitive work environment can get into the way of a healthy work/life balance.

    Advice to ManagementAdvice

    The Netflix values encompass traits you would find beneficial with any employee.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Empowering place to work - Little bureaucracy for size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Gatos, CA (US)
    Current Employee - Anonymous Employee in Los Gatos, CA (US)

    I have been working at Netflix full-time for more than a year

    Pros

    Company culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    Cons

    Coordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to ManagementAdvice

    Stronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Great place with high rewards and risks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time for more than a year

    Pros

    Generous Compensation.
    High productivity enivronment, you can feel sense of accomplishment.

    Cons

    Culture of Fear.
    There is no second warning. But you are let go.

    Doesn't Recommend
    No opinion of CEO

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