Netflix Reviews

Updated 20 October 2014
Updated 20 October 2014
412 Reviews
3.7
412 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
316 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    One of the best - But can it sustain?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    They treat you like adults.
    There is very less politics.
    If you have the stuff, you will really excel.
    They pay you well.
    They have a Steve Jobs-class CEO.
    They have a fantastic vision- thanks to Reed Hastings.
    You are bound to have world class colleagues.

    Cons

    The most touted culture is changing as the company grows.

    Advice to ManagementAdvice

    Looks like the company is being YAHOO-fied. There is a lot of influx of Yahoo management which is changing the culture quite a bit.

    There is quite a bit of self-aggrandizement in recent times, where there is an army of people hired just for the management to move up the ladder.

    Mr.Reed- it is not only important to be a visionary CEO, but it is important to know what is going on with the management as well. After all, if the culture changes under your carpet, your culture deck will not be admired by people anymore.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Fast paced, intense environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    I worked at Netflix full-time (more than an year)

    Pros

    -Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to ManagementAdvice

    -Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Performance rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Los Gatos, CA (US)
    Current Employee - Supervisor in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Netflix has created a very competitive culture that promotes and drives innovation.

    Cons

    Having a very competitive work environment can get into the way of a healthy work/life balance.

    Advice to ManagementAdvice

    The Netflix values encompass traits you would find beneficial with any employee.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Great pay and employees
    Fun work environment
    Progressive product
    Excellent work/life balance

    Cons

    No annual raises, bonuses or performance reviews
    Little opportunity for advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    My experience at Netflix was very pleasant we all worked as a team to get the job done....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Worker in Grove City, OH (US)
    Former Employee - Production Worker in Grove City, OH (US)

    I worked at Netflix full-time (more than an year)

    Pros

    We did get to work forty hour a week.

    Cons

    Making sure the DVD where mailed out on time.

    Advice to ManagementAdvice

    N/A

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    Previous employee, been a few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Beaverton, OR (US)
    Former Employee - Customer Service Representative in Beaverton, OR (US)

    I worked at Netflix full-time (less than an year)

    Pros

    Nice bling
    Decent pay
    very good ticket software

    Cons

    The only place I've seen this much churn is at a fruit packing shed. The best manager I've ever had was fired for no particular reason, along with his boss and several other employees. If you could not make the customers give you a good review (hard to do when they did maintenance every Tuesday at 10pm), you would be fired.

    Advice to ManagementAdvice

    Quit holding people accountable for things outside of their control.There's no point in a liberal vacation policy if people are fired for taking a few days off. I will not work for a company that does not have compassion for its employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Drink lots of coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    I worked at Netflix full-time (less than an year)

    Pros

    24 hours a day available for setting schedule. I was paid very well through the temp agency and then was given a good raise after I was hired on. There was also a lot of windows and a cheery looking appearance.

    Cons

    Constant changes in team organization and fear filled environment. There were mental health hotline tear aways in the bathrooms. It wasn't an easy place to work because management constantly hounded you if you made a single mistake.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Empowering place to work - Little bureaucracy for size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA (US)
    Current Employee - Anonymous Employee in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    Company culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    Cons

    Coordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to ManagementAdvice

    Stronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great team, great perks, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Hillsboro, OR (US)
    Current Employee - Customer Service Representative in Hillsboro, OR (US)

    I have been working at Netflix full-time (less than an year)

    Pros

    Great health coverage, great hours, great team building, great leadership

    Cons

    Annoying as hell customers who don't know a thing about the technology they purchase

    Advice to ManagementAdvice

    Chat and email inquires please

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Sr. Software Engineer in Test

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    You will be working with the most talented ppl around.

    Cons

    Little bit politics in some teams.

    Recommends
    Neutral Outlook
    Approves of CEO

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