Netflix

  www.netflix.com
Work in HR? Unlock Free Profile

Netflix Reviews

Updated 18 August 2014
Updated 18 August 2014
762 Reviews

3.6
762 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Very Different Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Team  in  Beverly Hills, CA (US)
    Former Employee - Content Team in Beverly Hills, CA (US)

    Pros

    Work with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

    Cons

    Work Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

    Advice to ManagementAdvice

    No advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Good experience, difficult job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    -Decent employee benefits
    -Fellow employees are great
    -Not too much direct oversight/too many meetings
    -Training was excellent and engaging

    Cons

    Performance metrics seem reasonable at first, but it's nearly impossible to meet some of them. For example, one of your metrics is the percentage of "No" answers you get from the survey at the end of the call asking customers if they were satisfied, but this system is relatively flawed.

    Advice to ManagementAdvice

    Give employees a bit more breathing room, and you'll have a much happier workforce.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Customer Service Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    Pros

    They are very hard to please. Hard to maintain good numbers when the service is the issue.

    Cons

    I have nothing to add.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Awesome place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great co workers, benefits, and awesome atmosphere. Management is awesome and the job is easy to get the hang of.

    Cons

    Can deal with some angry customers and the job can get kind of repetitive. But overall best place I've worked for.

    Advice to ManagementAdvice

    Be good at your job and follow the rules

  6. 2 people found this helpful  

    Dynamic is not always a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disposition Representative  in  Hillsboro, OR (US)
    Former Employee - Disposition Representative in Hillsboro, OR (US)

    Pros

    - Company is very motivated to make improvements and will not hesitate to try any path towards innovation. Therefore, things are constantly changing and providing a challenge.
    -Decent wages and benefits.
    -Flexible schedules

    Cons

    -Since company readily implements improvements, and not all initiatives are successful, there is a great deal of back tracking and job ambiguity.
    -Very fickle in requirements and needs

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Mistake of a lifetime. Total career suicide. Hillsboro

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1  in  Hillsboro, OR (US)
    Former Employee - Csr1 in Hillsboro, OR (US)

    Pros

    Paydays, quitting time, seeing your superiors fail.

    Cons

    How about...an unspoken policy of fear, day in, day out. Managers that are ignorant, uneducated, selfish, and stupid. Oh, and flunkie "team supervisors" that get promoted to the position only because they know how to suck up and let themselves get abused by management...Oh, there was so much more. This is flat-out the WORST company I've ever worked for. They laid me off because of my "call time average" was 7 seconds, yes...SECONDS, over their silly weekly limit. In reality, they laid me off because I was 50, and have medical problems. Oh, I hope I live to see the day when someone sues the hell out of them. I just can't wait. I have never wanted for a company to fail, but I want them to.

    Advice to ManagementAdvice

    Reed, pay attention, you little weasel. Why don't you sell this company so someone with someone with a soul can run it. Are we clear? You, Dude, SUCK!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Nice while it lasted, not everything it is cut out to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Lunch, brand that people are aware of.

    Cons

    Management overall is quite bad. Most people get promoted to the role based on seniority, not on actual ability to lead and mentor others.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    Pros

    Amazing experience, very competitive salary, great office space cutting edge technologies.
    If you like fast moving environment and challenging task then this is a place for you. Company treats employees like adults

    Cons

    Sometimes environment is moving too fast. Unlimited vacation policy does not work in few cases. Be ready to get support calls in the middle of the night.

    Advice to ManagementAdvice

    Not really

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Over matrixed under thought out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supervisor  in  Hillsboro, OR (US)
    Former Employee - Senior Supervisor in Hillsboro, OR (US)

    Pros

    Fast paced, energetic place to work. The compensation was great, and the tools at our disposal were more than adequate to build and retain strong teams.

    Cons

    To much reliance on matrix and not enough on individuality that empowers employees to do great things. While we had great tools, were were not given the autonomy to use them effectively. Good people had to be let go for arbitrary reasons, and other that should move on are kept.

    Advice to ManagementAdvice

    Reward creativity, relax a wee bit, and never ever hire more people than you really need. Doing so creates problems down the road that are not good for anyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    No place like it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QC, Digital Supply Chain  in  Los Gatos, CA (US)
    Former Employee - QC, Digital Supply Chain in Los Gatos, CA (US)

    Pros

    Worked with a great team; scrupulous attention to quality; great opportunities to stretch one's wings and pursue new skills; great food.

    Cons

    Inconsistencies within the workplace and the "culture deck." Loss of excellent team members when projects ended or were terminated.

    Advice to ManagementAdvice

    Rethink the "Expect to be laid off" mentality; Retraining team members who could have been co-opted into new projects could give Netflix new vitality

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Netflix? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.