New York & Company

  www.nyandcompany.com
  www.nyandcompany.com
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New York & Company Reviews

Updated 16 September 2014
Updated 16 September 2014
268 Reviews
2.4
268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
New York & Company CEO Gregory Scott
Gregory Scott
104 Ratings

Review Highlights

Pros
  • the discount is great when buying clothes (in 17 reviews)

  • None, don't fall for the " employee discount" trust me its not worth it (in 18 reviews)


Cons
  • Difficult to sell the NYC credit cards, clientele is older women (in 52 reviews)

  • Work-life balance is often not great, and the staff is spread too thin (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Had a very enjoyable experience with NYCO and I would recommend any good worker to work with their company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Deptford
    Former Employee - Sales Associate in Deptford

    I worked at New York & Company part-time for more than a year

    Pros

    Strong leaders and management; realistic to personal issues; worked right along side of employees even though they may have been management; always gave supportive words

    Cons

    Bad retail hours around holiday; not enough hours during summer.

    Advice to ManagementAdvice

    Keep having a positive attitude towards your employees and they will do good work for you

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I loved it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company full-time for more than 8 years

    Pros

    time off, benefits, employees, customers were all great! great place to work

    Cons

    promotions were limited with in the region

    Advice to ManagementAdvice

    keep doing what you're doing! it is working!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    New York, New York!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Kennesaw, GA (US)
    Former Employee - Sales Associate in Kennesaw, GA (US)

    I worked at New York & Company part-time for more than a year

    Pros

    Fun place to work, Can Advance quickly through the position.

    Cons

    Not enough hours and pay isn't great.

    Advice to ManagementAdvice

    Be More organized with your shipping and safety to staff, some stores don't even have air conditioning. Shipping boxes stacked everywhere at back and can hardly move and is a fire hazard.

    Recommends
    No opinion of CEO
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  5.  

    New York & Company was a great summer job but nothing long-term, it's gets frustrating after awhile.

    Former Employee - Cashier  in  Alexandria, VA (US)
    Former Employee - Cashier in Alexandria, VA (US)

    I worked at New York & Company part-time for less than a year

    Pros

    The pay was great and the sales discount wasn't so bad. I wouldn't complain about having enough hours for the week and you were able to connect with the managers if working everyday.

    Cons

    Not enough employees and working random late hours. There was a list full of employees yet not enough people working with the run backs, register, dressing room, and in the back.

  6.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at New York & Company part-time for less than a year

    Pros

    The associates are fabulous people, the customers are quite tame for the usual mall-goers, great benefits/discounts, customer service comes naturally, and managers are all extremely fun and flexible. The initial hourly pay is over minimum wage, which was also unexpected. Training was quite easy and the POS programs were extremely easy to navigate on the registers.

    Cons

    Barely any hours for part-time associates unless people resigned/were fired.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Needs a reboot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company full-time

    Pros

    Some very smart and kind people with a lot to offer the business.
    Lots of opportunity for advancement
    Dedicated people who want the best for the business

    Cons

    Empty positions were slow to be filled if they were filled at all.
    Morale was in the dumpster.
    Lots of negativity from the top.

    Advice to ManagementAdvice

    Find your target customer and focus on her.
    Reboot the culture and inject some much needed positivity and motivation.
    Get enough manpower to drive the business forward.

    Neutral Outlook
    Disapproves of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing & Visual  in  New York, NY (US)
    Current Employee - Marketing & Visual in New York, NY (US)

    I have been working at New York & Company full-time for more than 5 years

    Pros

    You make some great connections with the people here. In the Richard Crystal days, it felt like a large family and made coming to work enjoyable. Under Greg Scott, this place has turned into a bitter, toxic environment. There's no more fun in what I do.

    Cons

    Executive leadership has gone downhill majorly in the last few years. They don't make good business decisions and leave their teams spinning in circles.

    I've never seen a CEO micromanage so much. Greg is involved in the nitty gritty and makes it challenging for individuals to do their jobs. He needs to step away and trust the people they hire. He has no regard for an individuals personal life and therefore does not hesitate to email you all weekend.

    It's a very sad "cover yourself" environment, where everyone (including executive leadership) is quick to throw the next person under the bus. No one takes accountability in their departments.

    Work/life balance is quite possibly the worst I've ever encountered. Consecutive late nights (8/9pm) and many many weekends (over half the year) are unnecessary.

    Certain departments only promote based on how long you've been with the company, rather than based on talent and growth. Very political and shady with promotions.

    Advice to ManagementAdvice

    Stop the micromanaging. You hire team members to do their job - let them do it!

    HR needs to figure out how to better balance the teams and workloads. They'd have much less turnover if employees weren't getting treated so poorly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate  in  Burlington, MA (US)
    Former Employee - Sales Associate in Burlington, MA (US)

    I worked at New York & Company full-time for more than a year

    Pros

    Loved working with people who were hard workers, great managers and a fast paced work environment.

    Cons

    Not good pay and didn't carry some items that were fairly popular that the other store did.

    Recommends
  10.  

    I enjoyed working with people that had the same passion for fashion as myself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York & Company

    Pros

    Great working environment. My co-workers and management team were very friendly and nice. A very fashion forward company for the aspiring business woman. Offers a great discount and flexible schedule as well.

    Cons

    Working during the holidays, such as Black Friday, Christmas, or New Years can be overwhelming. However, that's the case with any retailer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Bronx, NY (US)
    Former Employee - Sales Associate in Bronx, NY (US)

    I worked at New York & Company part-time for less than a year

    Pros

    Work-life balance, discount, clothes, friendly, staff

    Cons

    Little pay slightly above minimum wage

    Advice to ManagementAdvice

    Nomadvice

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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