New York & Company

www.nyandcompany.com

New York & Company Reviews

Updated 28 January 2015
Updated 28 January 2015
332 Reviews
2.4
332 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
New York & Company CEO Gregory Scott
Gregory Scott
133 Ratings

Review Highlights

Pros
  • For the most part, you get your employee discount along with the in store promotion (in 23 reviews)

  • Offers a great discount and flexible schedule as well (in 20 reviews)


Cons
  • You also have to shove credit cards down customer's throats, and no one likes that (in 63 reviews)

  • Work/life balance is quite possibly the worst I've ever encountered (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Had a very enjoyable experience with NYCO and I would recommend any good worker to work with their company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Deptford
    Former Employee - Sales Associate in Deptford

    I worked at New York & Company part-time (more than a year)

    Pros

    Strong leaders and management; realistic to personal issues; worked right along side of employees even though they may have been management; always gave supportive words

    Cons

    Bad retail hours around holiday; not enough hours during summer.

    Advice to ManagementAdvice

    Keep having a positive attitude towards your employees and they will do good work for you

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Valley Stream, NY (US)
    Current Employee - Customer Service Representative in Valley Stream, NY (US)

    I have been working at New York & Company part-time (less than a year)

    Pros

    Seasonal work has the potential to become permanent..
    The most needed shift coverage seems to be in the afternoons/evenings (great if you're in school, have another job, or just not an early riser).
    Employee discount from ranging from 15% and up depending on the day.
    Fast paced = never boring.
    Typically an all female staff.

    Cons

    The work is tiring and requires lots of walking, standing, stooping, crouching and lifting. (you wont need a gym membership anymore).
    Shifts that start late can end very very late into the night. Near or after midnight isn't uncommon.
    Employee discount is usually less than the coupon discounts offered to the customers.
    There are so many responsibilities it's often difficult to finish any single task. Or you may only complete a few small tasks due to frequent interruptions.
    High turnover.
    Typically an all female staff. Its a pro and a con.
    Last on the list is amusing but still merits a mention- The manager holds/wears the key to the bathroom. It can be inconvenient to say the least and if you need to go frequently...

    Advice to ManagementAdvice

    I haven't been there long enough to know exactly how things work (or how they are meant to work in optimal conditions) but perhaps an hour or two could be set for prior to opening to enable employees to accomplish certain tasks without interruptions. Getting a dozen small tasks checked off the to-do list late at night at the end of shifts when staff energy is waning doesn't appear to be effective.
    Allow employees the option to use available coupon codes instead of their employee discount on transactions.

    Recommends
    Neutral Outlook
  3.  

    Assistant Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager
    Former Employee - Assistant Sales Manager

    I worked at New York & Company

    Pros

    Paid time off for full time

    Cons

    Unorganized, Makes it hard to please customers when they send out coupons that are not valid on anything in the store

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at New York & Company

    Pros

    Positive atmosphere
    Good pay
    Friendly coworkers
    personal growth

    Cons

    Difficult customers
    slow days
    not enough hours

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It is decent for retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Sicklerville, NJ (US)
    Former Employee - Assistant Store Manager in Sicklerville, NJ (US)

    I worked at New York & Company

    Pros

    It's a small store everyone is close and has a good relationship.

    Cons

    Underpaid, district managers weren't nice and cold fire or move someone to a different location when ever they wanted

    Advice to ManagementAdvice

    Don't let DMs make decisions of who should be fired.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fast paced retail work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at New York & Company part-time (less than a year)

    Pros

    The managers were willing to work with my tricky schedule. The pay was good considering many other retail jobs are minimum wage and they offered a great discount. The work is fast paced and there is always something to do. Co workers were supportive and kept an upbeat attitude.

    Cons

    They did not schedule enough employees to close. I often had to stay at least two hours after closing just to clean up the store. Double standard with the dress code depending on employees body types. The music was often too loud and many customers complained about this to me. Did not like the on call aspect of the job.

    Advice to ManagementAdvice

    Make sure there is good communication between the managers on duty and the sales associates. I often found that when two or more managers were one the floor there was always some confusion. Please have more help at closing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Wonderful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York & Company

    Pros

    Discount is great
    wonderful people to work with
    upper management easy to work with
    Benedits package is good, vacation time, health insurance better than most

    Cons

    Sometimes long hours, but that is expected in retailing.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at New York & Company

    Pros

    Great people to work with and good benefits.

    Cons

    Store managers work a lot of hours.

    Advice to ManagementAdvice

    Always appreciate your people.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Everyday is different working here. Not in a bad way but good. I always look forward to working the next day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Support Associate
    Current Employee - Manager Support Associate

    I have been working at New York & Company part-time (more than a year)

    Pros

    The environment. Well atleast my manager made it a lot of fun to work. All my coworkers were really nice and we bonded like a family.

    Cons

    There's no consistency with the company and how they run things. Sometimes you really have to work more than what you are getting paid for.

    Advice to ManagementAdvice

    Sometimes its nice if instead of being a tyrant you actually give a chance to your associates to do things that are actually benefiting the store

    Recommends
    Neutral Outlook
  11.  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Office in New York, NY (US)
    Former Employee - Corporate Office in New York, NY (US)

    I worked at New York & Company

    Pros

    Good benefits and discounts. 401K match, etc.

    Cons

    Uneven treatment of employees
    Lots of layoffs

    Advice to ManagementAdvice

    Need to be more transparent with employees when cutting back and dispersing employment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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