Norfolk Southern Reviews

Updated 4 October 2014
Updated 4 October 2014
111 Reviews
3.5
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
71 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 9 reviews)


Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time (more than 10 years)

    Pros

    WORK, pay,benefits, travel, brotherhood, retirement

    Cons

    Family time, at times intense work conditions.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    8 yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Railroad Conductor
    Former Employee - Railroad Conductor

    I worked at Norfolk Southern full-time (more than 8 years)

    Pros

    good pay, and benes. union not so strong and seems to help the company more then the paying employees.

    Cons

    management not so good lack personnel respect for employees..union not so strong and seems to help the company more then the paying employees.

    Advice to ManagementAdvice

    better people skills needed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Signal Maintainer in Decatur, IL (US)
    Current Employee - Signal Maintainer in Decatur, IL (US)

    I have been working at Norfolk Southern full-time (more than an year)

    Pros

    Great money making and move up opportunity

    Cons

    hard to say anything bad about company

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Challenging but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Signal Supervisor in Indianapolis, IN (US)
    Current Employee - Signal Supervisor in Indianapolis, IN (US)

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Every day is a different challenge

    Cons

    Some of management is out of touch with the field

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Very progressive company with strong fundamentals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Atlanta, GA (US)
    Current Employee - Regional Manager in Atlanta, GA (US)

    I have been working at Norfolk Southern full-time (more than 10 years)

    Pros

    Great pay, solid support, unlimited ability to progress your career if you work hard.

    Cons

    Main operation confined to the eastern US.

    Advice to ManagementAdvice

    Stay on track.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Moving Freight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    Great retirement including a pension for management. Large industry supporting national infrastructure.

    Cons

    Horrible work-life balance. Culture is not high-achieving.

    Advice to ManagementAdvice

    Be nimble and hungry for change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    It is a really hard place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Great pay compared to others

    Cons

    Long hours and bad management

    Advice to ManagementAdvice

    Adjust to today's culture. Be concerned about your employees home life.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainmaster
    Former Employee - Trainmaster

    I worked at Norfolk Southern full-time (more than 5 years)

    Pros

    Salary and retirement benefits are great

    Cons

    On call and everything is your fault

    Advice to ManagementAdvice

    Learn your people before taking another person opinion about them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Great pay, great benefits but thats it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Management Trainee in Atlanta, GA (US)
    Current Employee - Customer Service Management Trainee in Atlanta, GA (US)

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Great pay, great benefits, great pay, excellent chances for advancement (ONLY IF you have family that has retired, you have godparents/family friends pulling for you, or if you're a great brown noser)

    Cons

    Mentioned at the end of pros, no work-life balance (they expect for you to live and die for the railroad), generally monotonous work (in the service management group). Most people are miserable because they HAVE to stay to support their families (that great pay takes control). The micromanagement is INSANE (you have so many managers that they must be bored). People in management are there because of who their married to, who their father or grandfather was, and who their godparents or friends parents are. Hate to mention this, but there is also slight racism. Google the lawsuits.

    Advice to ManagementAdvice

    I know you're trying to justify your positions by micromanaging, but stop. Why exactly do I need to report to 4 managers? Your lack of actual management skills, boring monotonous work and lack of a fair chance at advancement is driving the younger generation away.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good Stepping Stone, Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanical Intern in Birmingham, AL (US)
    Former Employee - Mechanical Intern in Birmingham, AL (US)

    I worked at Norfolk Southern as an intern (less than an year)

    Pros

    They are a huge company, very competitive pay for interns, awesome name to have on your resume. They give you just about anything you want. I learned alot about the professional world

    Cons

    No relvant work done in the engineering internship (atleast the location at which I worked). Also, you better like to move around alot

    Advice to ManagementAdvice

    Give your interns some meaningful work, you will both benefit from it

    Recommends
    Positive Outlook
    No opinion of CEO

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