Opera Solutions

www.operasolutions.com
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  1. 13 people found this helpful  

    Detailed Notes on my experiences with Opera

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager in Jersey City, NJ (US)
    Current Employee - Engagement Manager in Jersey City, NJ (US)

    I have been working at Opera Solutions full-time (more than 3 years)

    Pros

    I love this company due to many reasons, some of which I have tried to outline below in detail:

    1) Highly Talented Peer Group - I have worked in many firms both in US and India, and with that experience, I must say that I have been highly impressed by the talent pool here in Opera. It comes from the fact that the firm hires from the best schools across the globe, with specific DNA in the employees. It is due to this fact that you will always find resources at Opera coming up with innovative and smart solutions to the difficult and complex industry problems. No matter how crucial the opening is - it is emphasized to hire ONLY "right" candidate. My top reason to vouch for this ambitious and smart talent pool.

    2) Freedom to choose Career Paths - In Opera, I started with Process re-design Consulting 3 years back for one of the top financial US institutions, then I decided to move to Procurement practice area and Opera supported me with this move. I worked with clients in US, Europe and India on multiple procurement initiatives. And then - figuring out my passion - I decided to move to Product Management and I started working with one of the top Products team as a Product Manager - I led development of leading products in supply chain industry. After 3 years, I decided to move to the core Products Group - and the firm supported my move. Where else would I have found such support - only at a place where employer understands power of playing employees to their strengths. It is completely different at Opera, where I get to choose what I love, and company is open in helping me find my passion. My experience with my last large US based employer (top Consulting firm) was completely different where I was stuck with an Account and a Practice Area - the attitude there was that I was too small to be cared. I think being entrepreneurial is one of the DNAs of a typical successful Opera resource.

    3) Respect for Talent - I was going through some of the other posts on this site, and noticed that most of the posts seem to be written by ex-Operaites who could not cope up with the talented peer group - I could not stop but smile (knowing that the firm is not meant for all and management knows that). As a company, I have high regard for Opera and its management - since only resources - who are smart and highly driven to bring change in client environments - are respected at Opera. Others - either leave or are requested to go - seem to be writing on these portals. So much negativity for a place where only smart people survive - if it is too much for an average Joe, then s/he never understood the core DNA of Opera. I would provide an alternate to anyone reading these reviews - simple way to test waters is to connect with any of the top universities in the world and get feedback from the seniors/ peers.

    4) Clear Vision/ transparent policies - I had concerns like everyone else, but ever since Company came up with a clear vision statement [correct move], I have realized that all decisions are focused in line with our vision. Also, the management made all the policies in the company transparent. Folks who are complaining about these policies, are the ones who were getting benefited with lack of clear policies. I am very happy knowing exactly what we focus on as a company, and how we are doing in realizing the dream.

    5) Open Channel to Management - I have not seen any company where you could connect with CEO/ Chairman directly, and you get response within a day. I love this initiative taken by Opera 6 months back. Most of the folks on this portal - who are complaining - should try working in any of the big names around the world and try to connect with their CEOs. In any case, company has a large talent pool and they are driven to bring change both internally and externally - the complacent ones are finding themselves misfits and are either requested to leave or realize that this is not a place for them. Bottom line - the company becomes better and better each day with clear accountability across the ladder.

    6) Challenging Problems/ Cutting edge research - One of the reasons that we attract best talents in the world is with the the nature of work - the firms get you to work on one of the toughest problems in the world, and be part of the change. I have seen new joinees sitting in front of the clients and getting exposed to the real world problems here - and not stuck with "client is only for senior team members" syndrome.

    7) Above Par Pay Scale - Opera has been one of the better paying firms - compare it with any of the competitors and you will realize that you work hard and you earn more - seems like a proposition in line with DNA of the highly driven people - work hard, get paid better.

    I can go on and on, but this will give you an idea of how a company - driven with a passion to innovate (as our DNA) - can be the one stop address for the most complex industry problems - put forward by clients. They trust us and we deliver on their trust....

    Cons

    No firm is perfect, and a small firm like Opera has some improvement areas too. It is part of the change that will happen over time. I think it is important that you take yourself as one of the levers to push these changes. Some of the improvement areas in my list for the firm are:

    1) Lack of Dedicated Sales Resources - Though I don't mind playing multiple roles at mid-management position as it gives me an opportunity to learn and I love doing that, but not having dedicated sales team impacts company's market reach. Also, it distracts Account Management and Delivery teams from their core focus areas. Management has repeatedly mentioned that they understand this problem, and step in themselves (150%+) to support key client pitches - in fact, most of the large accounts are attracted by the name of the management team. This is one of the areas I would like to see improving over years as we invest in sales team. If you want to join Opera, be careful that you will be requested to support some of the ongoing client pitches - so if you are one of the lazy 8-4 guy, Opera isn't a place for you .. may be one of the larger ones with ton of money to keep resources on bench would be a better choice for you.

    2) No Clear Firing Policy - One of the things I think this company should adopt is a really good firing policy. I have seen that resources are given enough chances to grow before they are asked to leave - there should be a quick firing if the resource can't cope up with the job requirements. Why waste everyone's time and frustrate the peers. Something I would like Management to seriously think about in the near future. PIP program exists on paper - but rarely used.

    3) Training Programs - this is one of the areas where initiatives like Opera University has covered some ground, but in general, the company could focus more on training employees. Most of the training programs currently run informally - when you are around smart folks you learn skills on the feet as well. This is one of the initiatives that will be taken up by the firm in near future. If you are looking for formal certificates so that you can switch jobs, then Opera is not a place for you.

    Advice to ManagementAdvice

    1) As company transitioned from being a Consulting firm to a Big Data Platform company, lot of employees could not cope up with the transition. They wanted to sit back and relax, and earn free salaries - the management was smart enough to track individual performances, and let go employees who were simply misfits. It was not an easy transition, but management did an awesome job in steering ship to different waters.... My suggestion is to keep identifying the misfits and either put them on PIP Programs or ask them to leave.
    2) Clearly Defined Firing Policy and Training Program (covered in detail in Cons)

    Best of luck with the momentum. There are always employees - who look for easy bucks, but the ones who understand potential of the idea and want to be part of the change - will always stand right next to you.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Worked at Snapdeal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Opera Solutions

    Pros

    Open Culture. Flexible Work timing and challenge work

    Cons

    they should work on peer equity to maintain peer satisfaction

    Advice to ManagementAdvice

    Upper management should be transparent to convey the vision of company

  3. 1 person found this helpful  

    Lack of management guidance, limited investment into the company, minimal infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Los Angeles, CA (US)
    Former Employee - General Manager in Los Angeles, CA (US)

    I worked at Opera Solutions full-time (more than 3 years)

    Pros

    Good people below the management layer

    Cons

    Management head completely in the sand, no understanding of the 'Big Data' marketplace or client opportunities

    Advice to ManagementAdvice

    Improve business development organization, hire better delivery resources, focus on marketplace to guide product development

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Not good to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Noida (India)
    Former Employee - Business Analyst in Noida (India)

    I worked at Opera Solutions full-time (more than 3 years)

    Pros

    Friday meals, cab facility after 8, work from home, phone provided by company, internet bill reimbursement

    Cons

    Managers dont know how to behave, some managers are given high privileges in spite of knowing they don't know anything

    Advice to ManagementAdvice

    Hr's please be active, Bad management, please hire some good managers

    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great technology - Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Sales in New York, NY (US)
    Former Employee - Vice President Sales in New York, NY (US)

    I worked at Opera Solutions full-time (more than a year)

    Pros

    Excellent technology
    Strong Value sell
    Well defined offering

    Cons

    Poor leadership
    Loose and ambiguous decision-making process
    Does not "tolerate" long sales cycle

    Advice to ManagementAdvice

    to line up a team of professional software sales management executive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    No sense of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Noida (India)
    Current Employee - Senior Associate in Noida (India)

    I have been working at Opera Solutions full-time (more than 3 years)

    Pros

    Great exposure, greater responsibilities and hence learning, great peer group, outstanding work life balance, above average pay for initial years

    Cons

    senior management lacks vision and direction..bunch of quickly promoted personnel not mature enough to run india operations..discrimination in promotions based on geography (india employee in us/uk based client project will be promoted above peer working out of india office for india client project)

    Advice to ManagementAdvice

    1. provide better career guidance and convey company's sense of direction
    2. when bringing changes, prove relevance to all service lines
    3. address promotions as incentive for good work and not a tool to retain disgruntled employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions

    Pros

    work-life balance, small teams, good salary and perks

    Cons

    upper management level politics,

  9. 1 person found this helpful  

    Opera Solutions totally sucks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in New Delhi (India)
    Current Employee - Business Analyst in New Delhi (India)

    I have been working at Opera Solutions

    Pros

    Good Work-life balance (That's it). Nothing else is spectacular about Opera Solutions India

    Cons

    Very High Attrition (upto 75%) for IIT Hires in India, as a result no good managers are left, only mediocre leadership is left at the firm. A lot of discrimination between US and India Employees (promotions, work-life balance, responsibility), NO Travel for majority of the India office, Every few months people say the company will improve but all efforts go down the drain. Dearth of projects (half the office sits unstaffed), no opportunities for growth. Was once a good consulting firm, but this new data analytics space that they want to function out of is totally in the air!

    Advice to ManagementAdvice

    Talk to your employees - lot of insecurity out there, improve the office culture, hire managers and leaders

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Directionless organization with no respect for junior workforce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions full-time

    Pros

    1 .Flexi Timing
    2. Young and dynamic work force

    Cons

    1.There is no concept of work life balance in the organisation- its either no work or work till 3 am and on weekends kind of situation
    2. Company has no idea where its headed towards, we take up anything and everything that comes our way even if we don't have resources or expertise to complete the task. The result- point 1 for resources involved and then usually projects don't go beyond the POC stage and the effort goes in waste
    3. Junior resources have no say or aren't kept in consideration for any policy change in the company. No clear growth structure, no encouragement to venture out of their respective BUs to discover their interest areas and don't expect any benefits or respect if you are working at anything junior then a business analyst level. They say they have a very flat hierarchy but that is just on paper and whatever exists, only exists at the senior management level.

    Advice to ManagementAdvice

    There are alot of good things that get proposed every 6 months but I haven't seen anything concrete happening. Also you need to look beyond the senior management. Also if you don't realize that you have an opportunity to groom your junior resources to take up bigger roles and responsibilities and treat them with respect, soon enough you will be back to the attrition rate you were looking at last financial year.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Was fabulous at one time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ (US)
    Former Employee - Anonymous Employee in Jersey City, NJ (US)

    I worked at Opera Solutions

    Pros

    The flexibility you have, interaction with others culture was amazing

    Cons

    Management just awful. Not posibility for GA to growth within the company

    Advice to ManagementAdvice

    New management needs transparency and balance. A lot of promises and nothing happen, also keep in mind you need to value your loyal employees and GA also deserves respect like others

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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