P.F. Chang's Reviews

Updated 27 October 2014
Updated 27 October 2014
279 Reviews
3.3
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
107 Ratings

Review Highlights

Pros
  • Also pretty good money for not having a B (in 17 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 13 reviews)


Cons
  • Low pay,Lots of gossip,long hours without a break,other hostess are lazy (in 12 reviews)

  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great coworkers and flexible hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's

    Pros

    Flexible hours and busy a lot so you can make money serving, just need to put in the hours you want. New management team which cares for the employees and asks if you need help with anything and really cares, and just needs another month or two to get things rolling in a good direction. Aces in places, so if you work hard you can get the hours you want.

    Cons

    Not every co worker likes to do their side work but that happens. New management still making new decisions that you'll have to be patient for another month or so.

    Advice to ManagementAdvice

    Nothing really just keep focused on how you want things done and keep listening to employees for small tweaks that may help

  2.  

    We'll run operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Princeton, NJ (US)
    Former Employee - PF Changs Server in Princeton, NJ (US)

    I worked at P.F. Chang's part-time (more than 5 years)

    Pros

    PF Changs is a very well-run business they handle things the way that they should be handled.
    Management and staff at this particular location were very professional

    Cons

    Depending upon the clientele at your particular location as a server or bartender the tipping could vary greatly and affect your income

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in Troy, MI (US)
    Former Employee - PF Changs Server in Troy, MI (US)

    I worked at P.F. Chang's part-time (less than an year)

    Pros

    nice management, very professional environment and a great place to build connections.

    Cons

    For first time servers working at PF Changs is difficult. Understanding all the foods and drinks is tough to learn in the beginning so you will struggle.

    Advice to ManagementAdvice

    Maintain a relationship with your employees because how the management speaks with the employees reflects on how the employees will respond to the customers.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    great place to work if you know what you are doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Miami, FL (US)
    Former Employee - Server in Miami, FL (US)

    I worked at P.F. Chang's part-time (less than an year)

    Pros

    hardworking group of people. good place to refine skills with technical measurements. diversity with fellow emplyoees makes for an outstanding work environment

    Cons

    managers are too concerned about numbers at the end if the day and it creates a conflict of interest for new employees. training is focused on learning on you own with a lot of telling you what you did wrong rather than what you did right

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Pretty cool spot to work. Always on the move though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Runner in Providence, RI (US)
    Former Employee - Food Runner in Providence, RI (US)

    I worked at P.F. Chang's part-time (more than an year)

    Pros

    Staff were friendly and polite. Also pretty good money for not having a B.A.

    Cons

    Can be the occasional drama queen.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Better than most restaurants!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PF Changs Server in San Jose, CA (US)
    Former Employee - PF Changs Server in San Jose, CA (US)

    I worked at P.F. Chang's part-time (more than an year)

    Pros

    Great work environment, everyone gets along and works on team service. Managers are caring and understanding, they get to know you on a more personal level than if you were just their employee who clocks in and out.

    Cons

    A lot of favoritism from management

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PF Changs Server in Cincinnati, OH (US)
    Current Employee - PF Changs Server in Cincinnati, OH (US)

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    Flexible Schedule
    Popular Restaurant
    Professional co-workers
    Great Location

    Cons

    Management team is friendly, however needs to learn to communicate from the top down better.
    No vacation time

    Advice to ManagementAdvice

    Develop better communication between the management and the staff. Focus some attention on the guests not just administration duties and operation logistics of the restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    As one person said, management makes or breaks the experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wok Cook in San Diego, CA (US)
    Former Employee - Wok Cook in San Diego, CA (US)

    I worked at P.F. Chang's part-time (more than 3 years)

    Pros

    as a cook, the hourly pay is ok and if you get a good store or manager, you'll be able to eat plenty. ample opportunities to move up. private ownership of the company really ruined a lot of the managerial perks.

    Cons

    the hours suck. i worked 6 days a week over the summer and only clocked in 36-38 hrs a week. most shifts are 6-6.5 hrs

    Advice to ManagementAdvice

    treat your good workers better. give them the hours they want/need instead of splitting them with new hires that are barely learning how to toss food in a wok

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to work at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Honolulu, HI (US)
    Former Employee - Manager in Honolulu, HI (US)

    I worked at P.F. Chang's full-time (more than an year)

    Pros

    Plenty of room for growth and very organized corporate environment.

    Cons

    Really long hours sometimes. High turnover of staff due to the location being in Hawaii.

    Recommends
    No opinion of CEO
  11.  

    Perfect job to have while balancing school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tempe, AZ (US)
    Current Employee - Server in Tempe, AZ (US)

    I have been working at P.F. Chang's full-time (more than an year)

    Pros

    This company is very corporate and keeps their standards very professional when it comes to customer service. I have worked a lot of customer service jobs before in the past and this is the only company in the restaurant industry I can see myself moving up into corporate.

    Cons

    Be ready to work hard in a fast pace environment

    Recommends
    Approves of CEO

P.F. Chang's Photos

The "trio" sauces that servers use to make their special sauce at your table

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