PFSweb

www.pfsweb.com
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PFSweb Reviews

Updated 23 February 2015
Updated 23 February 2015
51 Reviews
2.8
51 Reviews
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Approve of CEO
PFSweb CEO Michael Willoughby
Michael Willoughby
13 Ratings

Employee Reviews

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  1.  

    Good place to work but lack of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb

    Pros

    Easy. Lack of accountability.

    Cons

    Lack of accountability. Little growth opportunities

    Advice to ManagementAdvice

    Work towards best in class in all you do

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Lack of promotion opportunities, bonuses and salary increases prevent this from being a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Allen, TX (US)
    Current Employee - Senior Analyst in Allen, TX (US)

    I have been working at PFSweb full-time (more than 3 years)

    Pros

    Relaxed environment, flexible schedules, casual dress code, a diverse group of employees, and many big-name clients.

    Cons

    Our department is under-staffed, and most of us are expected to work nights and weekends to meet unrealistic deadlines.

    Doesn't Recommend
    Negative Outlook
  3.  

    Can be a high-stress environment with low-value on retention or work environment, but provides growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Plano, TX (US)
    Current Employee - Account Manager in Plano, TX (US)

    I have been working at PFSweb full-time (more than a year)

    Pros

    Competitive starting salary for college grads
    Wide exposure to many facets of business
    Good opportunities to learn a variety skills and grow your career
    Exposure to many professional contacts through clients

    Cons

    Long hours and high stress
    Salary does not increase much by remaining in the company (even progressing up the ranks)
    Sense of urgency about everything
    Management expects high turnover

    Advice to ManagementAdvice

    More consistent reviews needed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Interim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer Analyst
    Former Employee - Programmer Analyst

    I worked at PFSweb full-time (more than a year)

    Pros

    Facility is nice. Some really great people work there.

    Cons

    Systems are overly complex and unreliable. There seems to be a lot of politics going on with management. The communication is poor from the executives. .

    Advice to ManagementAdvice

    Say what you mean instead of spinning things. Learn to connect with employees and give a vision in the departments and company.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Good for a first job... and run away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Asse, Liege (Belgium)
    Current Employee - Anonymous Employee in Asse, Liege (Belgium)

    I have been working at PFSweb full-time (more than 3 years)

    Pros

    - There aren't that many companies like this in the area, good to build your CV
    - Nice atmosphere amongst colleages, low average age

    Cons

    - More a logistics than ecommerce company
    - Nepotism
    - Ego-driven management who lacks people skills and not interested in personal development of the staff
    - Low work ethics, finger pointing, stabbing in the back, lying and false promises are common practice
    - Very opportunistic company with no long term plan communicated to employees
    - Awful work tools, no fancy laptop, no latest smartphone, slow internet, tablet? nope!
    - Restrictive guidelines
    - Bellow average salary and benefits

    Advice to ManagementAdvice

    Trust your staff! This place has the potential to be a nice place to work but isn't because of the opacity of the management. The place leaves an impression that each department works on his own even though the serve the same clients

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Ecommerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Allen, TX (US)
    Current Employee - Developer in Allen, TX (US)

    I have been working at PFSweb

    Pros

    Good team of knowledgeable developers, fast growth, significant opportunity for those willing to work at it, interesting technology, big name clients, executives are decent human beings

    Cons

    Significant growing pains as company expands, annoying politics from long timers resistant to change, fast pace can be tough if you aren't prepared for it, must establish your own work/life balance

    Advice to ManagementAdvice

    Keep pushing forward even if it makes some people grumble

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Horrible place to work and be treated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at PFSweb full-time (more than 5 years)

    Pros

    Casual dress. Downtime is actual downtime - easy.

    Cons

    Everything else. Horrible management - only worried about the bottom dollar and could care less about you as a person. Get worked to the bone for 60+ hours a week at a barely liveable wage. They brought in analysts fresh out of college at a higher rate than myself, and refused to provide raises in line with inflation. Management is only looking out for themselves. If it means throwing you under the bus to get ahead, prepared to get rolled over.

    Advice to ManagementAdvice

    Don't work here if you value your personal life, decency, self worth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    eccommerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Implementations in Asse, Liege (Belgium)
    Current Employee - Client Implementations in Asse, Liege (Belgium)

    I have been working at PFSweb full-time (more than 5 years)

    Pros

    Leading edge company that gives entrepreneaurial experience, gives good broad experience in all aspect of company

    Cons

    sometimes balance is not there

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb full-time

    Pros

    PFS has a nice working enviornment.

    Cons

    PFS can be stict at times with outrageous policies

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