PNC Financial Services Group

www.pnc.com
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Employee Reviews

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  1. 1 person found this helpful  

    Its a Monet! Appears to be a wonderful job with lots of opportunity until you get in deep.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Co-workers have been warm and welcoming. Health insurance for PT.

    Cons

    I was not aware of the sales environment as a teller. Potential for growth seems bleak.

    Advice to ManagementAdvice

    Stop the micromanaging. Look at the details of the picture.

  2.  

    Typical corporate experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Its a job and you will have co-workers that share your same feelings.

    Cons

    Company portrays being concerned about the employee and community but they are full of it! They care about their own pockets. VERY CHEAP cut cost everywhere benefits almost doubled in cost and if fortunate to get chosen for promotion (they go OUTSIDE OFTEN) you will get at best a minimal bump in pay.

    Advice to ManagementAdvice

    Know your place YOU ARE NOT A BIG BANK, your regional bank. Not saying large banks don't suck as well or have problems but you are not the size or complexity of a Chase, Citi, BOA... I mean they don't have branches past the Mississippi? OR a presence in NYC? STOP IT stick to having Pittsburgh locked up!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Just working here until I'm done with school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at PNC Financial Services Group part-time (more than a year)

    Pros

    Schedule is mostly steady, ability to learn about the banking industry

    Cons

    Awful Pay, Huge pressure to meet sales goals, High employee turnover due to high expectations and low pay

    Advice to ManagementAdvice

    You need to offer competitive pay or move to a straight commission format. expecting people to sell, sell, sell all the time is unrealistic.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Columbus, OH (US)
    Former Employee - Analyst in Columbus, OH (US)

    I worked at PNC Financial Services Group

    Pros

    Good to understand banking and getting experience.

    Cons

    Vacation and benefits and pay is not too great.

    Advice to ManagementAdvice

    Be more flexible with your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    PNC Training was well put together

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Working in a branch you get the opportunity to meet new people on daily basis, and be a team player

    Cons

    Lots of hours, at times I stayed pass 8pm and since I was salary non of it was paid for, yet they expect you to have no life and stay there late.

  7. 3 people found this helpful  

    Customer service associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Belleville, MI (US)
    Former Employee - CSA in Belleville, MI (US)

    I worked at PNC Financial Services Group full-time (less than a year)

    Pros

    paid vacation and holidays paid mileage for driving to training.

    Cons

    They don't teach you everything at pnc university, expect you to know everything when you start in the branch. The employees got mad when I asked for help or how to a task!

    Advice to ManagementAdvice

    Don't expect the employees to know everything after they get out of training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I woudn't do it again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oshtemo, MI (US)
    Former Employee - Customer Service Representative in Oshtemo, MI (US)

    I worked at PNC Financial Services Group full-time (more than 8 years)

    Pros

    Benefits, pay CAN be good depending on department, definitely room for advancement. Paid sick days and vacations. Many supervisors CAN be supportive. Employee appreciation days and bonuses. Company puts emphasis on diversity and advancement.

    Cons

    Work-life balance is not honored, supervisors can change every six months. You have to "bid" to be able to keep your schedule. Very little consideration is given to seniority. Front-line employees in the customer call center can be subjected to a lot of stress. Performance goals and policies change frequently. Little emotional support for the employees that bear the brunt of customer dissatisfaction. Upper management has little understanding of what front-line employees endure on a day to day basis. Not willing to work around assigned schedules to allow return to school. People frequently get fired.

    Advice to ManagementAdvice

    Understand better what front-line employees go through. Honor seniority. Remove black-out dates for vacations (days that you are not able to take vacation time). Honor work-life balance. Make it easier for employees to be able to attend school.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ok, but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Quantitative Analyst II in Pittsburgh, PA (US)
    Former Employee - Quantitative Analyst II in Pittsburgh, PA (US)

    I worked at PNC Financial Services Group

    Pros

    Good salary, team environment, Some really smart people in their risk management division.

    Cons

    Since it is not a bulge bracket bank, move out after gaining some experience.

    Advice to ManagementAdvice

    Can't think of for now

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Sales & Service Associate - Trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Respectable position with interesting clientele

    Cons

    Little opportunity to advance; feeling of being taken advantage of

    Doesn't Recommend
    Negative Outlook
  11.  

    Not Employee Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections
    Former Employee - Collections

    I worked at PNC Financial Services Group

    Pros

    Coworkers were awesome. Job was somewhat flexible.

    Cons

    Management was useless. Supervisor slept with employee and then promoted her. Proud that he made every woman there cry.

    Advice to ManagementAdvice

    Listen to employees complaints to avoid a law suit.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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