PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.2 1,031 reviews

77% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(242 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights
1,031 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Commercial Loan administrator

    Commercial Loan Administrator (Current Employee) Pittsburgh, PA (US)

    ProsVery good working atmosphere, Growth oppurtunities with in PNC. Supervisors are willing to help in you move to the next level.

    ConsVery low yearly raises. Depeneding on your department it may be difficut to move up to next position

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    HR department

    Anonymous Employee (Former Employee)

    Prostime off policies, compensation okay, training okay

    ConsNot work/life balance, management, leadership, promotions not based on merit but tenure

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    ...............................

    Anonymous Employee (Current Employee)

    Prosno work on sundays, paid federal holidays

    Conssales, high over turn, low base pay

    Advice to Senior Management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Company To Work For

    Teller Supervisor (Current Employee) Pottstown, PA (US)

    ProsThis company has the best benefits of any employer I've worked for. They offer health, dental, vision, educational assistance, vacation time, and many other little benefits like employee stock purchase program and health coaches. Bonuses are earned based off of production and customer service scores.

    ConsThe biggest downfalls is the salary. Sometimes I do the work of 3 people and I feel that I am not appropriately compensated. You do get a quarterly bonus for customer service skills but if the branch fails, even if you have perfect shops, you don't get compensated.

    Advice to Senior ManagementMy advice to management would be to recognize those who work hard and reward them for it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Longer interview process

    Anonymous Employee (Current Employee)

    ProsGrowing company in assets and locations

    Constoo much micro management between roles

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great so far, depends on the manager as well

    Associate Investment Advisor (Current Employee) Baltimore, MD (US)

    Prosgreat work life balance, growth opportunities, nice working environment, great learning opportunities
    depends on the person as well, hard work does pay off

    ConsPay is well below the industry average, technology is not upto the mark
    high turnover rate for employees. Finds it difficult to hold on to good talent. Probably because of lower pay than peers.

    Advice to Senior ManagementHave to look into the pay system. It is a very competitive world out there.
    Have to evolve with time and stay upto the mark in terms of technology

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    Good company overall. Some upper management can be a pain, but it depends on what region you are in.

    Anonymous Employee (Current Employee)

    ProsHours, good team work, lots of room for moving up in the company

    Conscompensation could be a little better

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Lack of communication

    Relationship Expander (Current Employee) Kalamazoo, MI (US)

    ProsGood pay and benefits are decent.

    ConsWorkload can be extremely busy. Difficult to navigate the necessary computer programs in order to service the customer. Was told to assume the customer was a "fraudster" when calling in.

    Advice to Senior ManagementToo touchy-feely. Every friday, employees got together and recognized something we were grateful for. While it was nice getting out 30 minutes early, I don't think it's necessary to promote the mindless ego-boost that usually ensued. Work on making it easier for the representatives to service the customer.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    CSA, Great Rewards, Low Stress

    CSA/Switcher (Former Employee) Clarksville, IN (US)

    ProsConsidering the push in sales in banking, PNC makes you feel as if you should only match products with what customers actually need, and that's something you can feel good about. Referrals are necessary, of course, but the incentive is awesome. I left for family. If not for that, there was great potential to advance. The KY/IN market has an exceptional team.

    ConsNone of us particularly liked lobby engagement, which was policed by regionals. However, it really did make a difference when practiced properly- for safety and customer needs.

    Advice to Senior ManagementThe old workplace banking (pre-fall 2013 changes) was a great program, though maybe not practical for business with the old model, but sometimes offering the customer a great product trumps business sense in the long run. I saw a drop in my ability to sell premium products after the products changed.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Overall, corporate training program is definitely top-notch. Company is taking measures to improve working environment.

    Internal Auditor (Current Employee) Philadelphia, PA (US)

    ProsTraining was definitely a great positive along with exposure to various aspects of bank/corporate structure. Company believes in a work-life balance for its employees.

    ConsDifficulty to move on to other positions. There are limited opportunities if management is not in support of what you want to do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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