PNC Financial Services Group

www.pnc.com

PNC Financial Services Group Reviews

Updated 30 January 2015
Updated 30 January 2015
1,313 Reviews
3.1
1,313 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
365 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    good training, personal growth, nice people for the most part

    Cons

    overworked, promotions need to be more within the company-not hiring outside for less money, cheap, not great insurance, playing favorites

    Advice to ManagementAdvice

    Take people's strengths and weaknesses into consideration. Too much change is difficult for some.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Not Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    The people are generally positive

    Cons

    The pay is below market rate

  3. 2 people found this helpful  

    Ok, growth within company is difficult

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Benefits are about the only pro I have.

    Cons

    Low pay, management doesn't care about growth, short staffed branches are left to fend for themselves with little to no help from upper management.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    decent work life balance, some opportunity to move up in company

    Cons

    pay is not competitive, with other banks

    Recommends
    Approves of CEO
  6.  

    LOTS of stress , little pay, but benefits for part-timers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Teller in Pittsburgh, PA (US)
    Former Employee - Part-time Teller in Pittsburgh, PA (US)

    I worked at PNC Financial Services Group part-time (less than a year)

    Pros

    They offer full-time benefits, health insurance and retirement benefits for part-time employees even those only working 20 hours per week. They talk a lot about work/life balance but not sure they really believe it.

    Cons

    There is a high standard to perform, continual addition of responsibilities, with an ever increasing bar of for what is acceptable performance with extremely low pay. The level of excellence and performance expected does not meet the pay they are offering. There is a reason why they always have so many positions open...and it is not because they are always promoting like they say.

    Advice to ManagementAdvice

    Before you try to add one more responsibility to the lower level employees try to do their job for a month.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    seeker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    stability, tools, products, innovation, philosophy

    Cons

    lack of growth, salary & demands

    Advice to ManagementAdvice

    Pay better

  8.  

    Average customer service experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Training and advancement potential was okay

    Cons

    Overly high expectations from CSRs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Teller in Saint Louis, MO (US)
    Former Employee - Part-time Teller in Saint Louis, MO (US)

    I worked at PNC Financial Services Group

    Pros

    Benefits. Work environment was great. I loved my co-workers.

    Cons

    Sales goals were unrealistic for most branches.

    Advice to ManagementAdvice

    Branch managers usually understand, but not most district managers care about you as a person. Lower the sales goals. The sales focus drives good workers away. Go back to focusing on the needs and wants of the customer. Profit will follow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    PNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Decent benefits, but declining each year.

    Cons

    New regime only concerned with shareholder value. Diversity is questionable.

    Advice to ManagementAdvice

    There is historical value in long-term employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL (US)
    Former Employee - Customer Service Representative in Chicago, IL (US)

    I worked at PNC Financial Services Group part-time (more than a year)

    Pros

    Great atmosphere, If you work anyplace other than retail banking PNC values employee work life balance. I enjoyed my time with the company.

    Cons

    The customers expect too much from us.

    Advice to ManagementAdvice

    Improve customer relations and more training on dealing w/ irate individuals

PNC Financial Services Group Photos

Work at PNC Financial Services Group? Share Your Experiences

PNC Financial Services Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.