PNC Financial Services Group Reviews

Updated 25 April 2015
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  1. Not terrible, but leaves a lot to be desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Specialist in Woburn, MA (US)
    Current Employee - Ops Specialist in Woburn, MA (US)

    I have been working at PNC Financial Services Group full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    laid back atmosphere, no mandatory overtime, overtime almost always available if desired, casual clothes accepted, an additional $9 an hour on top of time and a half for holiday work, monthly pot luck, can earn points that can be spent on items for being recognized by management

    Cons

    One 15m break and a 30m lunch for 8h of work, work environment is as hot and steamy as a jungle - very uncomfortable, the world's most uncomfortable office chairs, wage is not livable for the city Boston, healthcare doesn't cover a lot, management doesn't communicate well with employees, employees don't communicate with each other, training does not inspire confidence, in-office Vicor rep. plays games on Facebook rather than actually doing work, fixes very little and acts inconvenienced when problems arise - bad for morale, incentives are unattainable in certain roles, promotions are non-existent and not compensated correctly once moved to a different position, the department is so small that there is nothing to aspire to be, some employees get pre-prepped work and a productivity boost and others do not, management and team-leads do have their favorites

    Advice to Management

    It's not a terrible job, but there are a lot of areas for improvement. Start listening to your employees more often and ensure that they're trained properly the first time and before bad habits are formed and problems arise. For Christ sake, turn down the heat. There is no reason for it to be 75 degrees, even in the winter. This is a production environment, not a hospital. It's an average lockbox, no different than any other, nothing special.

  2. Working there is okay. Pay is good, benefits are fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Analyst in Overland Park, KS (US)
    Current Employee - Loan Analyst in Overland Park, KS (US)

    I have been working at PNC Financial Services Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, benefits, social events, good workload

    Cons

    Boring work, very cliquey environment, all about who you know, terrible bonuses and raises

    Advice to Management

    Give better incentive plans and medical benefits

  3. High Potential Role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist II in Saint Louis, MO (US)
    Current Employee - Financial Specialist II in Saint Louis, MO (US)

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Tons of opportunity to make money and move up in the company. PNC has invested a lot of money and man hours into the Financial Specialist role, so there is plenty of support.

    Cons

    PNC isn't in any hurry to get you up and running when you start with the company. It took almost 3 months to get all of my licenses transferred and get the required training done to get my rep code.

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  5. Helpful (1)

    life at the bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Co workers nice, lots of overtime available, if you need extra cash there are opportunities almost 7 days a week

    Cons

    they work you very hard, barely a moment to breath and don't care how you feel, not like they used to be, just 30 minute lunches

    Advice to Management

    employees are human beings, listen to their opinions, more respect, consider their feelings, spend a day watching what employers do

  6. Teller

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Good environment
    Bonus
    Not working on the weekend

    Cons

    Bad paid
    Unprofessional employees
    Change rules a lot

    Advice to Management

    Be more professional with your staff

  7. Helpful (2)

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great company and benefits. Retail banking is an industry that is constantly evolving, and has become geared heavily towards sales. If you want to do that - this is for you!

    Cons

    Working with the public can be very demanding and requires a lot of patience. You will be treated poorly by your customers, but must remain a "five star" employee at all times.

    Advice to Management

    Create more of an incentive to stay and meet goals with better pay.

  8. Helpful (3)

    I've been working at PNC for more than 5 months and I have had more than just a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant
    Current Employee - Financial Sales Consultant

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    PNC offers great training classes and mentoring. It is a bank that is focusing on establishing relationships with clients rather on numbers. As in any retail banking job you do have to meet certain goals but it is a fun process. My branch has a great team with a great manager.

    Cons

    none that I could think of.

  9. Helpful (1)

    Out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good dedicated co workers, respected company

    Cons

    micro managed, stressful work environment , management out of control

    Advice to Management

    treat your people with respect

  10. Helpful (3)

    Terrible leadership, dysfunctional culture of fear and micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist in Philadelphia, PA (US)
    Current Employee - Financial Specialist in Philadelphia, PA (US)

    I have been working at PNC Financial Services Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits are good, especially for those who can bear to stay with the company for extended periods of time but most of the management there are not at all impressive.

    Cons

    2nd class in every regard, very political with a great deal of infighting over the same share of business. Management full of sub average people hired above their abilities, no meritocracy whatsoever. Commissions withheld, generally unethical and lacking vision. Stay away from this place at all costs

    Advice to Management

    Much of the senior management foster a culture of fear, threats and micromanagement from multiple managers. Those who excel move on when they seesaw much better is pretty much anywhere else. Low moral is pervasive here.

  11. Branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Lincoln, IL (US)
    Former Employee - Manager in Lincoln, IL (US)

    I worked at PNC Financial Services Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Non come to mind today

    Cons

    Think twice before accepting the position

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