Panera Bread Reviews

Updated 26 April 2015
1716 reviews filtered by
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3.0
1,716 Reviews
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Recommend to a friend
Approve of CEO
Panera Bread CEO Ronald Shaich
Ronald Shaich
355 Ratings

Pros
  • You get a discount on food and I met a lot of great people working there (in 96 reviews)

  • My department is really good about work-life balance and allowing flexible hours (in 57 reviews)

Cons
  • Careless and lazy managers well as very low pay for amount of work that is needed (in 30 reviews)

  • A LOT of hardwork only to get paid a dollar more than minimum wage (in 52 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Associate Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Morristown, NJ (US)
    Former Employee - Associate Trainer in Morristown, NJ (US)

    I worked at Panera Bread part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Corporate Culture
    -65% discount (Which is quite necessary considering how expensive the food is)
    -Caring management

    Cons

    -Staff did not care about customer service

    Advice to Management

    Hire better people even if that means having to look for people who live 20 or more minutes away

  2. Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker in Lansing, MI (US)
    Current Employee - Baker in Lansing, MI (US)

    I have been working at Panera Bread full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits for Bakers are nice. Bosses are hardly around. Great pay if you work overnights.

    Cons

    Horrible lack of communication between shift changes and bosses.

  3. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Pros

    Great work culture and work /life balance

    Cons

    Competitive market and the work can get monotonous

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. An excellent place to work, a great company that really cares for its customers and the quality of service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Room/Cashier in Redlands, CA (US)
    Current Employee - Dining Room/Cashier in Redlands, CA (US)

    I have been working at Panera Bread part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to be cross trained, understanding managers, enjoyable coworkers, very flexible schedules, great job for students, 65% discount on days that you work, health insurance, a company with a very sound and genuine outlook for its customers and the quality of customer service as well as the quality of their product.

    Cons

    Honestly this place is an excellent company to work for. The only thing I can really think of would be that since there are a lot of employees, hours can be difficult to get at times, especially when new employees are being hired and trained.

  6. Fun, Friendly, and Helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in Grand Rapids, MI (US)
    Current Employee - Associate in Grand Rapids, MI (US)

    I have been working at Panera Bread part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Discount, Work with Food, Meet People, Great Coworkers, Fast and Easy Training

    Cons

    Scattered Management, Guests complaints, Gets busy quick

    Advice to Management

    Get more knowledge of managers when picking new GM

  7. Director of Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Panera Bread full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great growing national brand and leader in it's category.

    Cons

    Company still trying to figure out how to stay relevant and compete with all the new-comers to the segment.

    Advice to Management

    SImplify. Be consistently good at fewer things.

  8. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Trainer in Pasadena, CA (US)
    Current Employee - Associate Trainer in Pasadena, CA (US)

    I have been working at Panera Bread full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible with hours, good company values, managers are willing to work around school and family! Loved working here

    Cons

    Customers can be very rude. The new system panera is trying out makes your job harder than it has to be sometimes.

    Advice to Management

    Managers are sometimes unprofessional and tried too much to mingle with the associates rather than actually do their own job.

  9. Night baker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Panera Bread

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun environment, benefits and location

    Cons

    Wages, turnover and always changing

  10. Fun work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Trainer in Dickson City, PA (US)
    Former Employee - Associate Trainer in Dickson City, PA (US)

    I worked at Panera Bread

    Pros

    Higher than average starting wage
    Flexible scheduling
    Friendly coworkers and management

    Cons

    Low raises
    Corporate direction seems to change often

  11. Helpful (1)

    Experience varies store to store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Panera Bread full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    65% on food
    Work with your schedule

    Cons

    Understaffed store= high stress
    GM has favorites

    Advice to Management

    Get rid of the stressing Shift Supervisor and the store will not be going downhill

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