Papa John's

www.papajohns.com

Papa John's Reviews in Charlotte, NC

Updated 27 December 2014
Updated 27 December 2014
553 Reviews
3.0
553 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
266 Ratings

Review Highlights

Pros
  • Good job for high school aged person, tips are usually good, very flexible hours (in 34 reviews)

  • Free pizza if the manager is not around but besides that nothing (in 32 reviews)


Cons
  • Minimum wage with very little chance for a raise- you MIGHT get one and only if you ask (in 35 reviews)

  • wear and tear on vehicle, hourly pay - they only pay you 4 (in 16 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    An OK job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Charlotte, NC (US)
    Current Employee - Driver in Charlotte, NC (US)

    I have been working at Papa John's part-time (more than 5 years)

    Pros

    Decent Tips and per trip fees. Tips.Trip Fees paid daily. Tasks are simple. Most other employees are personable, Uniforms (shorts/hats) provided. Fairly flexible scheduling. Food often available at no charge. Employee discount is decent. 401K now available with some matching funds.

    Cons

    Very challenging to work more than 20 hours per week. PJ uses Tip Credit for drivers, so you are making only $4.25/hr when delivering, then minimum wage when in store, Car gets beat up pretty badly. No benefits, just an expensive non-compliant reimbursement plan for health, dental, vision, and hospital. Little to no training. Managers can be abusive, petty, and often discuss employee issues and gossip with other employees. Managers often cheat to meet their numbers. No one to hear complaints at district or corporate level (complaints are just sent back to the local manager to handle.) Managers often retaliate by significantly shortening your hours or scheduling you for "bad" shifts. Must look over your shoulder for other drivers stealing other driver's deliveries. The more experienced drivers cherry pick the customers they know tip well. No formal employee review/feedback. Managers frequently lie about "corporate policy" to get away with these behaviors.

    Advice to ManagementAdvice

    Care more about your employees; open an anonymous method for employees to voice concerns to prevent manager retaliation/fraud/theft. Learn to reward loyal employees who arrive on time and word hard at meeting PJ quality initiatives, rather than those who cut corners to beat the delivery clock.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Fun job/low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Lincolnton, NC (US)
    Former Employee - Delivery Driver in Lincolnton, NC (US)

    I worked at Papa John's full-time (more than a year)

    Pros

    Flexibility, not standing all night, good tips, half off pizza, management, drive around all night, most customers nice, room for advancement

    Cons

    Low wages, tipped wages, part time benefits, don't get to go home until rush is over, super bowl, Christmas tips are bad

    Advice to ManagementAdvice

    Pay minimum wage instead of tipped minimum wage

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Okay stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Designate in Gastonia, NC (US)
    Current Employee - Manager Designate in Gastonia, NC (US)

    I have been working at Papa John's full-time (more than a year)

    Pros

    Hours are there if you want them. Easy to move up in the company and the only promote within. A lot of money to be made within the company.

    Cons

    Favorites are a big flaw with papa johns, each manager has their all star person. Overall no cobs though.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    District manager was unprofessional. Felt like I was walking on eggshells the whole time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Fort Mill, SC (US)
    Former Employee - Assistant Manager in Fort Mill, SC (US)

    I worked at Papa John's full-time (more than 3 years)

    Pros

    Free food. Helped myself to numerous cases of chicken wings and other items

    Cons

    No professionalism. Upper management only cared about numbers. Was forced to work while I had the flu (which I'm sure the health department doesn't care for)

    Advice to ManagementAdvice

    Stop being so heartless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Charlotte, NC (US)
    Current Employee - Team Member in Charlotte, NC (US)

    I have been working at Papa John's part-time (more than a year)

    Pros

    Most of the time one can get free pizza. Tips

    Cons

    Poor opportunity for raises. Business is unsteady

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Charlotte, NC (US)
    Current Employee - General Manager in Charlotte, NC (US)

    I have been working at Papa John's full-time (more than 3 years)

    Pros

    Awesome Atmosphere, good pay, fun place to work and I enjoyed making pizza, fun customers!

    Cons

    Long hours, work six days a week, pressure to keep up with numbers. Rude customers

    Advice to ManagementAdvice

    More LSM!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wouldn't do it again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Charlotte, NC (US)
    Former Employee - Manager in Charlotte, NC (US)

    I worked at Papa John's full-time (more than 5 years)

    Pros

    Management pay is decent but you cap out if you're just a shift manager and it's very difficult to get a raise. Drivers make decent money (more than lower management) if full time. Ok for part time students.

    Cons

    Most stressful environment I've ever worked in. All managers are under the same pressure as the general manager with frequent threats to your job. I know of an employee that passed away from a heart attack while on the job in his late 20's. Another was advised to quit by a doctor after a panic attack in which he thought was a heart attack. They pay GM's less now than they did 3-4 years ago. Terrible hours.

    Advice to ManagementAdvice

    Give credit where it's due and make every perform equally

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Family type environment you become pretty close with fellow co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Charlotte, NC (US)
    Current Employee - Shift Leader in Charlotte, NC (US)

    I have been working at Papa John's full-time (more than 5 years)

    Pros

    as long as you work hard and try to learn new things it can be easy to climb up in the company

    Cons

    even though it is fairly easy to move up not sure the pay is worth the extra work

    Advice to ManagementAdvice

    pay should be increased but is about average with all other major shops my advice go get a higher education

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good first job, just don't make a career out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Charlotte, NC (US)
    Former Employee - Shift Leader in Charlotte, NC (US)

    I worked at Papa John's full-time (more than 5 years)

    Pros

    it's a job. free pizza/drinks

    Cons

    Upper management for this company owned store in Charlotte, NC was incompetent (and i'm being nice). no room for constructive feedback. District Managers and General Managers only cared about numbers. The District Manager in charge of my store had no idea what he was doing and openly bashed the previous DM (even though the previous DM got a promotion). Employees were repeatedly reminded that they were expendable. Pay was not acceptable for what was required from management. Bonuses were unattainable. Driver's are repeatedly getting the short end. Papa John should be ashamed of himself for how his corporate run stores are operating.

    Advice to ManagementAdvice

    Treat your employees, who help make you the money, as people and not numbers. Listen to constructive criticism from the people on the front lines. Pay management better. Maybe John Schnatter should take that billion dollars in profits and invest it into paying his employees better. Better pay, better employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Papa John's Photos

pap johns
Papa John's

+ Add Photo

Work at Papa John's? Share Your Experiences

Papa John's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.