Paychex Reviews

Updated 20 October 2014
Updated 20 October 2014
653 Reviews
3.5
653 Reviews
Rating Trends

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Paychex President and CEO Martin Mucci
Martin Mucci
281 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 46 reviews)

  • Professional company, takes care of their employees, great benefits (in 53 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 16 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Paychex is a great company that truly cares about their employees and their professional and personal development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Cincinnati, OH (US)
    Current Employee - Recruiter in Cincinnati, OH (US)

    I have been working at Paychex full-time (more than 10 years)

    Pros

    Paychex is ranked as one of the top training companies so they really want to set you up for success from the get go. They look for employees that want to make Paychex their long term career and offer a lot of room for advancement to make sure you stay challenged. The management team is there to coach and support you towards your career goals and there are notifications that you can sign up for so you are always notified of new opportunities that you are interested in.

    Cons

    Paychex really listens to their employees so there isn't any cons I see at this time.

    Advice to ManagementAdvice

    Management is supportive, approachable, and motivating so I would recommend that it stays that way.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to build a career with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Baltimore, MD (US)
    Current Employee - Sales Representative in Baltimore, MD (US)

    I have been working at Paychex full-time (more than 3 years)

    Pros

    Growing at a very fast rate, debt free, great corporate leadership, excellent products, awesome training. Paychex is a great place to build a long term career if you are willing to put in the work.

    Cons

    There are a lot of different products and it can take time to master selling them.

    Advice to ManagementAdvice

    continue working to develop your top people and give them opportunities to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best choice I ever made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Paychex full-time (more than an year)

    Pros

    Great management support and work environment. I love my team and really feel like my manager cares about my goals for the future.

    Cons

    Very busy work environment--which isn't necessarily a bad thing! There's always a lot to do, not much down time.

    Advice to ManagementAdvice

    Continue to reach out to the field to "take their temperature". It's very much appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I wish I started working here soon than I did

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in Saint Petersburg, FL (US)
    Current Employee - Talent Acquisition in Saint Petersburg, FL (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    If you enjoy a fast pace and like to be challenged, Paychex offers the opportunity to do so without being micromanaged. Leadership is responsive to employees and looks for innovative ideas to accomplish what may be needed or lacking. Values are held in high esteem. People do care about one another. Company encourages you better yourself and take advantage of our learning system explore the future.

    Cons

    Sometimes workload can be a bit intense but that is part of every job worth doing.y positive, one of the best jobs in my career history

    Advice to ManagementAdvice

    Maintain the supportive and approachable mentality.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, fantastic environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Paychex full-time (more than 8 years)

    Pros

    Paychex is a fantastic place to work. I am constantly being challenged and given the autonomy to be successful. The company stands behind its values and offers a positive work environment with people who care. The benefits are fantastic and I have been given the opportunity to better myself as a professional through our learning management tool. I've also had the opportunity to work in cross-functional groups but...

    Cons

    If you're not based in Rochester, NY you can be more limited in your career as there is less opportunity for lateral moves and advancement in the field.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Paychex is an amazing company & great place to build a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition in Detroit, MI (US)
    Current Employee - Talent Acquisition in Detroit, MI (US)

    I have been working at Paychex full-time (more than 5 years)

    Pros

    Paychex provides a great team-oriented culture with so much recognition for the hard work that you put in! We have a brand that we are proud to represent and awesome career opportunity! I have been with the company for 5 years and still have so much more room to grow and develop & am thankful that Paychex offers those opportunities internally. They also support a very healthy work/life balance!

    Cons

    There are not too many challenges of working here because the company really provides the support & development tools that you need to progress in your career.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Rochester, NY (US)
    Current Employee - Recruiter in Rochester, NY (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Management takes an actual interest in your goals and helps you to learn/grow so that you're able to continue to progress within the company. There's so much training available to take advantage of and make yourself a viable candidate for future opportunities. It's nice to work for a company that gives back to it's local community.

    Cons

    The salary can sometimes be below market average but the benefits are very reasonably priced and help to make up for that.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Paychex full-time (more than an year)

    Pros

    Great worklife balance, amazing and constant trainings, strong leaders and management team and feel valued for my thoughts and opinions.

    Cons

    compensation could be a little better, but unlike other large employers, I don't ever feel threatened for my job security or about the risk of layoffs.

    Advice to ManagementAdvice

    better compensation and more time off or roll-over time off. overall, doing a great job in making this a successful company and in building the company reputation in the marketplace!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Penfield, NY (US)
    Current Employee - Human Resources in Penfield, NY (US)

    I have been working at Paychex full-time (more than 3 years)

    Pros

    It's a big company with a small company feel. My department has the perfect balance of professionalism and fun. We know how to work hard but also how to laugh and enjoy the day. The company provides my family and I great benefits and there is lots of support for me in furthering my career. The company is stable, solid, and growing.

    Cons

    Pay is decent, not the highest in the marketplace but is certainly not the lowest. Part time opportunities are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company-Positive Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Recruiter in Rochester, NY (US)
    Current Employee - Human Resources Recruiter in Rochester, NY (US)

    I have been working at Paychex full-time (more than an year)

    Pros

    Strong culture, community minded. A lot of opportunity for growth. Very innovative and extremely stable. Leaders are not satisfied with the status quo, always looking for better ways of doing things. Benefits are very good compared to many other companies.

    Cons

    Consistent change can be challenging but is also helpful.

    Advice to ManagementAdvice

    Continue to seek feedback from your employees to implement change.

    Recommends
    Positive Outlook
    Approves of CEO

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