Paychex

  www.paychex.com
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Paychex Reviews

Updated 17 August 2014
Updated 17 August 2014
634 Reviews

3.5
634 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
249 Ratings

Review Highlights

Pros
  • I have a great work/life balance and exceed quota just about every month (in 39 reviews)

  • Professional company, takes care of their employees, great benefits (in 49 reviews)


Cons
  • As a supervisor, I have experienced more demands lately in terms of work-life balance (in 15 reviews)

  • The working relationship between HRGs and Sales Reps is volatile at best (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to learn and succeed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Rochester, NY (US)
    Former Employee - Anonymous Employee in Rochester, NY (US)

    Pros

    I was made to feel like I had worked there for years, even though I was only there for a temporary 6 week assignment. The other employees were very helpful and would even ask me questions. The management didn't stand over my shoulders, they trusted me to do my job and then thanked me for completing everything and offering to help my co-workers complete their assignments.

    Cons

    Would have liked to been hired on as a permanent employee but there were no openings.

    Recommends
  2.  

    Very Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  San Diego, CA (US)
    Former Employee - Sales Representative in San Diego, CA (US)

    Pros

    The training, culture, and work environment is second to none. I grew professionally as a result of working for this company. Benefits are good, but probably standard given the size and scope of this organization.

    Cons

    You are able to advance in this company...to a point. Unfortunately after a relatively short period of time I felt like I was capped, both in upward mobility and compensation. They do not cap commissions for the sales reps, but there is a definite cap on how much productivity one can physically accomplish.

    Advice to ManagementAdvice

    Individual development and personal growth are important, but so is compensation commensurate with experience and accomplishment.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Payroll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Orland, GA (US)
    Former Employee - Sales Representative in Orland, GA (US)

    Pros

    Family Atmosphere and feel. Work life balance was better than most

    Cons

    None that I found. Company is on its way up

    Advice to ManagementAdvice

    Continue to grow

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience at Paychex has been a great stepping stone for my family's future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Memphis, TN (US)
    Current Employee - Outside Sales Representative in Memphis, TN (US)

    Pros

    Excellent benefits, growth, and training. Best training I have probably ever had in my career.

    Cons

    Not discussing cons at this time. It is unprofessional.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great culture and training program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great culture, people, training program

    Cons

    high sales turnover, somewhat "cultish", but not bad if you drink the koolaid

    Recommends
    Approves of CEO
  7.  

    Paychex is an excellent company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Albuquerque, NM (US)
    Current Employee - Manager in Albuquerque, NM (US)

    Pros

    They offer amazing training and love to promote from within!

    Cons

    I have nothing bad to say!

    Recommends
    Approves of CEO
  8.  

    A very stable, steady-growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rochester, NY (US)
    Current Employee - Anonymous Employee in Rochester, NY (US)

    Pros

    Paychex provides very competitive benefits and treats their employees very well. The senior leadership team is very capable and steers this ship directly toward our company and organizational goals.

    Cons

    This company is a little slow to conform to some of the industry norms. But, when they do, they make a full commitment and jump right in with both feet.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Tedious Job, Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Support  in  Rochester, NY (US)
    Current Employee - National Sales Support in Rochester, NY (US)

    Pros

    -They do their best to make the job fun
    -Great Managers
    -Good training-Excellent work life balance, no work brought home
    -Room for advancement
    -Overall I miss working here, I left because of a job opportunity at another company but the culture at paychex in on a whole different level

    Cons

    -Low compensation
    -On the phones all day erryday
    -Rewarded for sketchyness at times

    Advice to ManagementAdvice

    Keep doing a great job motivating and promoting from NSS. Higher compensation would help recruit better talent.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Core Sales Representative  in  Boston, MA (US)
    Current Employee - Core Sales Representative in Boston, MA (US)

    Pros

    Good money solid management they have recently invested heavily into online to compete with ADP and others.
    upper management focused on long term goals highly supportive of Sales staff

    Cons

    No room for advancement unless willing to relocate

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Potential, but afraid to pay for important resources - like people and technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Supervisor  in  Saint Paul, MN (US)
    Former Employee - Implementation Supervisor in Saint Paul, MN (US)

    Pros

    Benefits - 401(k) + match, PTO (if you don't feel guilty about making your coworkers cover you and don't mind working double before and after said time off).

    Training for your career after Paychex

    Cons

    Views employees as disposable. They hire you on for cheap, train the crap out of you. The incentive is that you have a 10% raise and an annual review for the standard 3%. After your first year you have very little opportunity for growth/development/advancement. They take advantage of the creative and ambitious by giving them "learning opportunities." These are of course just things of arbitrary nature to pacify and buy time. They admit to paying below market value and are strategically placing themselves in markets that have lower costs of living in order to overcome stagnate growth. Their philosophy on compensation isn't competitive and is the reason why they have an atrocious turnover rates year over year. They won't pay for talent that will keep them relevant.

    Advice to ManagementAdvice

    Be open to change. Remember that everyone is an employee in the company, not just front-line people. MOST IMPORTANTLY - learn how to better manage talent. Stop focusing on the apple (wallstreet); begin seeing the orchard (people).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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