Pier 1 Imports Reviews

Updated 28 September 2014
Updated 28 September 2014
575 Reviews
3.2
575 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
311 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 60 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 107 reviews)

  • Only part time positions for associates but hours are never amounting to 20 not even to 16 ours (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A pretty good company to work for if you're going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Pros

    Very accepting of its peoples goals, and understanding of peoples differences.

    Cons

    You're trained on the job. So sink or swim.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun Job, Nice Coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    I enjoyed interacting with customers and seeing all the merchandise. The people I worked with were all fun and helpful too.

    Cons

    I think they push the credit card way too much and approaching customers multiple times while they're in the store. I think employees can be the judge of whether a customer would like assistance or not after one or two interactions.

    Advice to ManagementAdvice

    Give incentives for selling the credit card.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Holiday Help for extra income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate - Holiday Help  in  Millbury, MA (US)
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    Fun atmosphere. One of the better retail experiences I had. Enjoyed the type of clientele it draws.

    Cons

    Daily struggle not to knock over displays. Some areas of the sales floor were just a danger zone of glassware and then a manger will tell you to set up a ladder and hang signage.
    Scheduling was hard if you have another job at the same time. They would schedule "on call" hours that you couldn't say no to if they needed you.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fun exPIERence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tempe, AZ (US)
    Current Employee - Sales Associate in Tempe, AZ (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Fun environment to work in especially if you enjoy home décor.

    Cons

    The company does not like to schedule workers for longer then 4 hours a day, this job is great if you need extra cash but it is not going to cover all of your living expenses.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time for more than 5 years

    Pros

    Customers are generally happy because it is a place to shop for the non necessities. That makes it fun.
    Shifts are excellent for those who want part time work. Generally 4 hour shifts.

    Cons

    Low minimum wage compensation for part time retail associates.

    Advice to ManagementAdvice

    Only difficult part of working in the stores is the slow computer network. The system seems to be so overloaded that searching for product for customers is a long wait. And the attention to pushing the Pier 1 credit card degrades our store to the level of a Fred Meyer and Target.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Loved working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chico, CA (US)
    Current Employee - Sales Associate in Chico, CA (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    great staff and mangers

    Cons

    hours aren't so good

    Recommends
    Neutral Outlook
  8.  

    Friendly, exciting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New Orleans, LA (US)
    Current Employee - Sales Associate in New Orleans, LA (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    Flexible schedule, great training, friendly employees, clean environment to work in and safe also. Caring and competent management, great store wide meeting

    Cons

    Weekends and holidays, long hours on the weekends during transition and holidays, heavy lifting and very physical at times, sometimes dusty and very fragrant

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pier 1 Imports has taught me so much in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  San Francisco, CA (US)
    Current Employee - Sales Lead in San Francisco, CA (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Starting a little over minimum wage for sales associates, chance to move forward in the company. Great customer service is a must. Upper management maintains some communication with stores individually. 25% discount.

    Cons

    Hours depend on performance the week before.

    Advice to ManagementAdvice

    Enforce every store has monthly store meetings. Perhaps include some more sales training for new employees to be more comfortable.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I LOVE this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Little Rock, AR (US)
    Current Employee - Sales Associate in Little Rock, AR (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    This company treats you like family. We have fun & work hard. We get to interact & get to know our customers. I have had no problem getting time off when needed. We're always having new merchandise & new sales to interest people. There's always room for advancement. For instance, our Asst. Mgr. recently got her own store. One person moved up which left an open position which is being filled this week. That also left an open position which is soon to be filled.

    Cons

    Pay is probably the only drawback I have had, but the discount helps makes up for it.

    Advice to ManagementAdvice

    Pay is important if you expect more than just a warm body. Most people have a "real" job that's paying the bills therefore it's extra money, but you still want to feel like it's worth your while coming to work. Gas 7 other bills go up but not so much with our pay. I suppose the best advice I can give is to always make your employees feel important. No-one wants to be treated like a child. Give people credit for the knowledge they have.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Upper management could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Okemos, MI (US)
    Former Employee - Assistant Store Manager in Okemos, MI (US)

    I worked at Pier 1 Imports full-time for more than 8 years

    Pros

    The people, the wages, truck day, the new products every couple months

    Cons

    The hours, Christmas stuff so early

    Recommends
    Neutral Outlook
    No opinion of CEO

Pier 1 Imports Photos

Employees only area at a Pier 1 in California.... note the "Don't mess with Texas" on the chalk board...
Taking wicker basket off the shelf for a customer who was laughing hysterically
Pier 1 Imports
christmas

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