Pier 1 Imports Reviews

Updated 15 September 2014
Updated 15 September 2014
562 Reviews
3.3
562 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
305 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pier 1 Imports has taught me so much in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  San Francisco, CA (US)
    Current Employee - Sales Lead in San Francisco, CA (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Starting a little over minimum wage for sales associates, chance to move forward in the company. Great customer service is a must. Upper management maintains some communication with stores individually. 25% discount.

    Cons

    Hours depend on performance the week before.

    Advice to ManagementAdvice

    Enforce every store has monthly store meetings. Perhaps include some more sales training for new employees to be more comfortable.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I LOVE this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Little Rock, AR (US)
    Current Employee - Sales Associate in Little Rock, AR (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    This company treats you like family. We have fun & work hard. We get to interact & get to know our customers. I have had no problem getting time off when needed. We're always having new merchandise & new sales to interest people. There's always room for advancement. For instance, our Asst. Mgr. recently got her own store. One person moved up which left an open position which is being filled this week. That also left an open position which is soon to be filled.

    Cons

    Pay is probably the only drawback I have had, but the discount helps makes up for it.

    Advice to ManagementAdvice

    Pay is important if you expect more than just a warm body. Most people have a "real" job that's paying the bills therefore it's extra money, but you still want to feel like it's worth your while coming to work. Gas 7 other bills go up but not so much with our pay. I suppose the best advice I can give is to always make your employees feel important. No-one wants to be treated like a child. Give people credit for the knowledge they have.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Upper management could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Okemos, MI (US)
    Former Employee - Assistant Store Manager in Okemos, MI (US)

    I worked at Pier 1 Imports full-time for more than 8 years

    Pros

    The people, the wages, truck day, the new products every couple months

    Cons

    The hours, Christmas stuff so early

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Laid back part-time job! Especially if you don't need a lot of work hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tucson, AZ (US)
    Former Employee - Sales Associate in Tucson, AZ (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Great atmosphere in the store. Especially around the holidays.
    Great coworkers and kind management. Makes the job a lot more enjoyable and entertaining!
    For the most part, the people they hire a genuine, kind people. Easy to get along with.

    Cons

    Low pay- minimum wage.
    A lot of on-call shifts, so hours can be unreliable.
    Shifts can be long and boring, hard to keep yourself busy.

    Advice to ManagementAdvice

    Let the merchandise and especially the credit cards sell themselves a little more. Tell people about the offers, but don't harass them with it. Sales Associates role should be more of a customer education/advising role. Gre

  6.  

    A quirky work enviorment that will keep you on your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    -Fun and interesting products to work with
    -The great enviornment
    -The customers
    -Cooperation with Unicef (donating a lot each year)

    Cons

    -Raises are impossible and the annual raise is small
    -Selling the card (when it turns into pressuring)
    -A lot of hard physical labor for little pay
    -You need to know a lot about ecommerce and deliveries

    Advice to ManagementAdvice

    -If you work for your people, your people will work for you. Raises should be able to be earned through hardwork and drive.
    -The stance on tattoos and piercings needs room for growth.
    -Management/Coworker relations should change a bit. I dislike how they discourage friendships between everyone.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Love it! Management and co-workers are great. Wonderful family atmosphere!

    Cons

    Just the usual that comes along with retail. Haven't seen anything that is a "con'.

    Recommends
    No opinion of CEO
  8.  

    Stable Part-Time Work

    • Work/Life Balance
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Plenty of flexibility if you're reliable and a team player. Used my strengths. Staff worked well as a team for the most part. Explicit on expectations and training. If you get into the right store, the job is alot of fun especially when the "holiday" stock comes rolling in. (and inventory day tends to be fun as well)

    Cons

    Sometimes a "rotten apple" will be hired and will throw the "team" off until they are inevitably removed. Sometimes budgeting doesn't allow for as many hours as you may want.

  9.  

    My experience at Pier 1 Imports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Long Beach, NY (US)
    Former Employee - Sales Associate in Long Beach, NY (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    With every customer who signs up for the rewards credit card, the sales associate responsible for that sale is given points, or a score. The competition keeps this job interesting since it can be dull and redundant assisting customers who may not always be so welcoming to the interactive shopping environment. Each sales associate is assigned to a specific station in the store: Greeter, Seating, Kitchen and Dining, Pillows, Candles, Gifts, Lamps, and Register. I was hired as a part time, as all the sales associates are. I had time for school and another job, so I was flexible and not given a strict schedule with set days (this can work for you or against you depending on your preference). There are great benefits for Pier 1 Imports employees and a discount. The crew quickly felt like a family, if I needed someone to cover my shift, I could count on numerous coworkers to be reliable and happy to swap shifts. The sales manager always kind and sensitive when talking with the associates and customers, but appeared and acted stoic if there were stressful situations with dissatisfied customers(A huge plus in retail!). "Holiday Bucks", money to spend at the store gifted during winter holidays, which was an awesome way to reward staff of our hard work. The pay is negotiable and if you are performing well, there is room for advancement and the hard work is translated into awards and raises. A good team to work with. A lot of collaboration and friendship encouraged our team to be happy and strong and have a ton of respect for one another.

    Cons

    They have way too many sales associates on the schedule, and at once there will be around 6 on the floor, so the hours are too short and too few. If you work here, accept the fact that you may only work 12-15 hours a week. Furniture items range in scale and weight, so unfortunately when an item arrived for customers, there were a lot of times I was short of help from the stock who were unstaffed during my shifts(super inconvenient if items were scheduled for customer pick up). In an effort to avoid injury, and many times carrying things heavier than myself, probably struggling more than any of us would like to admit. Obviously that frustrated customers who expected quick and efficient help from us.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Great Place to Work !

    Current Employee - Sales Leader  in  Merrillville, IN (US)
    Current Employee - Sales Leader in Merrillville, IN (US)

    I have been working at Pier 1 Imports part-time

    Pros

    Here is a place where we are surrounded by beautiful merchandise. We are able to use our creative side to help people bring together the look they have envisioned for a room, a space, or an event. The sales and discounts we inform our guest about always puts a smile on their faces. It's a very satisfying feeling when we make that connection.

    Cons

    Took about three days for my feet to get use to the standing.

    Advice to ManagementAdvice

    No advice. Just a comment: She makes herself always available to her team. She knows a great team is the reflection of a great Manager.

    Recommends
  11.  

    Depending on Management the exPIERience is great! Teams are like family and we work together. Very fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Eagan, MN (US)
    Current Employee - Sales Associate in Eagan, MN (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Flexible hours, great time in the stock room opening new products, friendly staff, fun to help people make their spaces reflect their styles. Definitely a place to work hard and show your self you are able to do more than you thought. Ideas are always considered and potentially put into place. Management works within your limitations and coaches to help you succeed.

    Cons

    Very few opportunities to be a full time employee. Some employees do not contain adequate strength to manage heavy lifting to which a select few handle those duties. Supplies for the store a very expensive.

    Advice to ManagementAdvice

    Perhaps the employees that have been with the company for a few to several years offer them an opportunity to be a full time sales associate.

    Recommends
    Positive Outlook
    Approves of CEO

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