Pier 1 Imports

www.pier1.com

Pier 1 Imports Reviews

Updated 30 January 2015
Updated 30 January 2015
671 Reviews
3.0
671 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
347 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great, strategic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Chesapeake, VA (US)
    Former Employee - Retail Sales Associate in Chesapeake, VA (US)

    I worked at Pier 1 Imports

    Pros

    Emloyee discount, atmosphere pleasant, clear expectations

    Cons

    Low pay, high sales expectations

    Advice to ManagementAdvice

    Higher pay for hard working retailers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    There's always room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Joliet, IL (US)
    Current Employee - Sales Leader in Joliet, IL (US)

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    25% employee discount and you get to see the item markdowns first.
    Their training was thorough initially , but nothing continued from there.
    They get employees involved with their sales and conversion numbers.
    Day-off requests are thoughtfully considered and honored when possible.

    Cons

    Heavy lifting required during transitions.
    Continual training/learning opportunities would be beneficial, but aren't in place.
    Inventory system isn't always accurate and creates frustration for customers.
    Freight comes in damaged too frequently.
    No commision and low pay for what is expected of you at times.
    They advertise items in commercials and their catalogs that aren't even attainable when they promote them.
    Several staff members are disrespectful towards upper management and nothing is done to correct their behavior.

    Advice to ManagementAdvice

    Be consistent in all areas of management and train your staff continually. The more we learn, the more beneficial we are to the company and the easier your job becomes. You are there to run a business, not be anyone's friend.

    Recommends
    Neutral Outlook
  3.  

    A great learning environment

    • Career Opportunities
    Current Employee - Sales Lead in Fort Worth, TX (US)
    Current Employee - Sales Lead in Fort Worth, TX (US)

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    Great product, lots of technology, home office is very receptive to suggestions, online sales and instore sales both count toward store goals

    Cons

    Too much product allocated, heavy lifting, credit card goals

    Advice to ManagementAdvice

    Pay your workers more and you will have much more motivated employees.

    Recommends
    Positive Outlook
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  5.  

    Opportunity for advancement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    You have opportunity for advancement

    Cons

    You have hoops to jump thru to advance

  6.  

    Mediocre part-time job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Pier 1 Imports part-time

    Pros

    Good employee discount- 25% I think
    Relatively nice customers compared to other retail*

    Cons

    Part-time work/ Not many hours
    Other employees not always helpful

    No opinion of CEO
  7.  

    Fun environment. Friendly staff. Laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Friendly staff fun environment to work at

    Cons

    On call shifts and unexpected long shifts

    Recommends
    Neutral Outlook
  8.  

    Okay retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Stockroom Associate in Waco, TX (US)
    Current Employee - Sales Associate/Stockroom Associate in Waco, TX (US)

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    Flexible scheduling, work-life balance.
    Good people.
    Laid back atmosphere.
    Allowed plenty of time off.
    Leadership was knowledgeable.
    Good employee discount.

    Cons

    Schedules are all over the board, sometimes at 6am, sometimes at 11pm, occasional transitions would put you at work from 7pm-3am without a break. Somewhat expected for retail I suppose. Some people would request off weeks at a time, even holiday hires got the holidays off. Management conflicts, sales leaders would tell us to do one thing and manager would tell us to do another. Freight/stockroom is a nightmare at many stores, fulfilling customer orders is sometimes impossible. Selling the Pier 1 credit card is an absolute and you must maintain weekly quotas, it is a somewhat difficult card to sell, coming from my background in retail as it does not offer many incentives.

    Advice to ManagementAdvice

    Train employees more-more hands on. Many employees don't know basic things like where the trash can is. Offer more incentives and even raises, $8 an hour is decent but for the amount of work many have to do, a raise would be a good incentive. Work on improving logistics. More competitors are moving into the area that will create issues for the small, expensive, and already struggling company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    not worth the aggravation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Fort Myers, FL (US)
    Former Employee - Cashier in Fort Myers, FL (US)

    I worked at Pier 1 Imports

    Pros

    good employee discount , nice people to work with some of them anyway

    Cons

    you have to keep pushing the credit card no matter how may times a customer will say no. you have to sign a promise note that you will get a certain # of credit card signups,that month,if you don't they don't like it, flexible schedule , so you have to call to see if you have to work , seasonal employees are treated like crap

    Advice to ManagementAdvice

    less rules on credit card sales, people donnot always want this and do not appreciate being bombarded with it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Part - Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Richmond, VA (US)
    Former Employee - Sales Associate in Richmond, VA (US)

    I worked at Pier 1 Imports

    Pros

    Great merchandise
    Usually great employees
    Company values

    Cons

    Little to no growth within the company

    Advice to ManagementAdvice

    Lack of promotion results in low employee retention.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    No accountability.

    Current Employee - Sales Associate in Evansville, IN (US)
    Current Employee - Sales Associate in Evansville, IN (US)

    I have been working at Pier 1 Imports part-time (more than a year)

    Pros

    This is a fun place to work in general. It smells nice, I get to look at pretty things all day, and help people design different aspects of their houses (centerpieces, furniture, etc.).

    Cons

    I don't know if it is like this at every Pier 1, but the employees (including the sale leaders) are constantly late and not reprimanded for it. It makes for an irritating day when I have to stay extra because someone else was late.

    Advice to ManagementAdvice

    There is little to no motivation for the employees to sell Pier 1 Rewards Credit Cards. Occasionally, the company will do something with prizes every time you sign someone up, but the prizes are lame and include non-prizes like "selling tips." I just feel like there is no reason for me to meet my goal everyday except to better the company. While it is a good thing to better the company as a whole, I still think we as employees should be rewarded for our hard work.

    Recommends
    Positive Outlook
    No opinion of CEO

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