Pier 1 Imports Reviews

Updated 15 September 2014
Updated 15 September 2014
560 Reviews
3.3
560 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
304 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Extremely Educational

    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    It was extremely important to the company that their employees knew the details and stories about every product. Their training is intensive, however this allows employees to feel comfortable when interacting with customers

    Cons

    I think that the focus on sales targets distracts employees on the enjoyment of working there. Sometimes it was a very stressful work environment when we were held responsible for mangers not making their targets.

    Advice to ManagementAdvice

    Not to discuss their targets. A lot of the times I would hear "Hurry up and make a sale. Managers get a bonus this month if we reach our target." Managers always got their bonus, however when it was employee bonus month we never seemed to reach the target.
    Management need to focus more on making the employees feel like they are working with them and not for them.

  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Baltimore, MD (US)
    Former Employee - Sales Associate in Baltimore, MD (US)

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    I loved working here! Fair pay, good hours and fun job.

    Cons

    Just retail life. Working Saturdays, late nights, etc.

    Advice to ManagementAdvice

    Lay off trying to sell the credit cards! It's hard to do nowadays and measuring performance based on credit card quotas just isn't realistic.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Depending on Management the exPIERience is great! Teams are like family and we work together. Very fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Eagan, MN (US)
    Current Employee - Sales Associate in Eagan, MN (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Flexible hours, great time in the stock room opening new products, friendly staff, fun to help people make their spaces reflect their styles. Definitely a place to work hard and show your self you are able to do more than you thought. Ideas are always considered and potentially put into place. Management works within your limitations and coaches to help you succeed.

    Cons

    Very few opportunities to be a full time employee. Some employees do not contain adequate strength to manage heavy lifting to which a select few handle those duties. Supplies for the store a very expensive.

    Advice to ManagementAdvice

    Perhaps the employees that have been with the company for a few to several years offer them an opportunity to be a full time sales associate.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    One of the better retail jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Cedar Hill, TX (US)
    Former Employee - Sales Associate in Cedar Hill, TX (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Customers are middle aged women shopping for home goods. It's generally a pleasant atmosphere, and you don't deal with a lot of riffraff.

    Cons

    Depending on the location, it can be kind of boring at times. There's not a lot of traffic like other retailers, and you can only straighten candles for so long.

    Recommends
  6.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Charleston, WV (US)
    Current Employee - Sales Associate in Charleston, WV (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Fun staff, great products, creative environment

    Cons

    pushing customers to apply for credit cards

    Advice to ManagementAdvice

    Pier 1 needs to stop referring to their customers as "she" and "her", with gender roles changing so much, I think it would benefit the company to include all genders.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader  in  Scottsdale, AZ (US)
    Current Employee - Sales Leader in Scottsdale, AZ (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    The management and people are great

    Cons

    pushing credit cards and long holiday hours.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  8.  

    Very relaxed, laid back job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kemah, TX (US)
    Current Employee - Sales Associate in Kemah, TX (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Relatively easy job once you get used to things. Decent pay. Nice people. Everyone is like family. Pretty good benefits. Flexible scheduling. They'll work with you if you have school/sports, etc.

    Cons

    Very few hours. Get used to getting sent home early because of payroll. They want you to get customers to open Pier One Credit Cards and require one per shift, but it's really not realistic.

    Advice to ManagementAdvice

    Cut back on minimum amount of people hired for each store and give workers more hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Fun Place, Mediocre Pay & Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Clearwater, FL (US)
    Former Employee - Sales Leader in Clearwater, FL (US)

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Loved the creativity and work environment here. There is plenty of opportunity to move up. Within a couple years you can be an assistant manager and within 5 years have your own store starting with no experience and learning in-house. Good discounts!

    Cons

    Until you get your own store, pay is not great. Even assistant managers make less than $30k a year. The benefits are okay, but there are much better insurance options out there. There is a LOT of pressure to get people to open credit cards with the company and employees can be disciplined for not meeting goals.

    Advice to ManagementAdvice

    Create a process for entry-level employees so they can get on a clear path to working their way up through the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Manhasset, NY (US)
    Current Employee - Assistant Store Manager in Manhasset, NY (US)

    I have been working at Pier 1 Imports full-time for more than a year

    Pros

    Great working environment. Flexibility and opportunity for growth are apparent at Pier 1. Management values associate feedback.

    Cons

    This is one of the top retail companies and hard work is appreciated by upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Gained a lot of experience but it's only a summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    The pay at Pier 1 for a Sales Associate is above minimum wage in my state, I earn $9.50/hr. I work three or four days a week for about five hours. This is a good balance for me personally because I am a student as well. At this job I have learned multi-tasking because not only I am a cashier but I am a "designer" and a shelf stocker as well. Before this job I had never worked in retail so I learned a lot of interpersonal skills. I was forced to start conversations with customers and convince them to buy from our store. Even though it may seem pushy, many customers do like to be helped. In the end, I became comfortable talking to strangers and made myself in a more charming individual.

    Cons

    I dislike the P1RCC. I think it is a scam and management will push you to sell it. I would rate my experience 5 stars if I didn't have to sell this stupid piece of plastic. Another dislike of this job is that you will receive little training and will learn from situations where you fail miserably and one of your co-workers will be forced to save you. I like my co-workers but my manager was a pain. He gave me attitude and expressed his annoyance with my ignorance of the cash register. It's not like it was his job to train me or anything.

    Advice to ManagementAdvice

    Instead of selling a credit card why don't you create a rewards card instead? Nobody wants another credit card!

    Also try to create a discount that is over 20%. I know that you make those pillows for a dollar. Your margins must be insane. You could be kinder to the customer.

    Recommends
    Negative Outlook
    No opinion of CEO

Pier 1 Imports Photos

Employees only area at a Pier 1 in California.... note the "Don't mess with Texas" on the chalk board...
Taking wicker basket off the shelf for a customer who was laughing hysterically
Pier 1 Imports
christmas

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