Pitney Bowes

www.pitneybowes.com

Pitney Bowes Reviews

Updated 27 January 2015
Updated 27 January 2015
624 Reviews
2.8
624 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
138 Ratings

Review Highlights

Pros
  • Work from home is available making good work life balance (in 59 reviews)

  • Company pays well, good benefits, growth opportunities (in 45 reviews)


Cons
  • Upper management didn't seem to listen or cre about all of us front line workes (in 26 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Pitney Bowes

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Was a good place to work...

    Cons

    ...until they ended my job.

  2.  

    Good company with Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA (US)
    Current Employee - Customer Service Representative in Atlanta, GA (US)

    I have been working at Pitney Bowes full-time (more than 10 years)

    Pros

    Great Benefits, Good Hours reasonable pay

    Cons

    Uncertainty around company's future, poor communication around future plans

    Advice to ManagementAdvice

    Communicate better to employees

    Recommends
    Neutral Outlook
  3.  

    A very interesting and challenging company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician
    Former Employee - Service Technician

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    There was opportunity to earn a commission if you were able to provide a sales lead. The commission was 1% on a new order. They provided good training for the field technicians.

    Cons

    The company decided to move to a dealer model during the sale of the copier division, current employees were transitioned to another company and lost a lot of the things that made it a good company to work for.

    Advice to ManagementAdvice

    It was a bad move to create a dealer operation in Canada, the current company does not really have any concerns about supporting the Pitney Bowes core business. They were just real happy to get the copier part of the company and have left the Pitney Bowes customers with less support. There is no growth in the sales of Pitney Bowes products because there are no employees who know how to sell these products and no desire by the sales force to promote those products. The company should consider moving back to a direct sales and service operation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    PB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Good work life balance and cab facility

    Cons

    No long term onsite in PB

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Heritage is not the only good thing here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    good culture and it depends on your team entirely, high individual responsibility due to small teams,

    Cons

    lack of vision, weak sales negotiations, always following and not leading in any software initiatives,

    Advice to ManagementAdvice

    clear your mind and think about what the company really wants to do, the products need a drastic remodel and I think its clear at all levels. Many opportunities are not as rewarding for the company due to poor negotiation.

    Negative Outlook
    Approves of CEO
  7.  

    Moving in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    Strong leadership team that is moving the company in the right direction

    Cons

    Frustrating matrix making things difficult to accomplish

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A big, old, company

    Current Employee - Software Architect
    Current Employee - Software Architect

    I have been working at Pitney Bowes full-time (more than 8 years)

    Pros

    Total compensation is competitive. Good work-life balance, including strong support for flexible work arrangements up to and including working from home full-time. While things at a big corp can change quickly, currently, job stability is high. Haven't been any layoffs in several years, and I don't see any on the horizon. If you want somewhere that doesn't require you to grow, keep your head down, and get paid, this could be the place for you.

    Cons

    If you want to make a big contribution to technology, and work with the brightest, most energetic people, look elsewhere. As a company trying to make the transition to a tech firm, change is non-existent or glacial. PB is best at attracting and retaining mediocre talent. As another reviewer mentions, there are many disconnected silos, partially the result of many botched acquisitions over the years.

    Advice to ManagementAdvice

    Be bold, speed up the pace of change. Build a recruiting organization capable of getting top talent, change HR and compensation policies to be able to keep it. Cull mediocrity.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Work life balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    Work life balance, Good company for technology

    Cons

    Sr Mgmt Politics across LOB, favouritisim

    Advice to ManagementAdvice

    Fix above

    Approves of CEO
  10.  

    electro-mechanic technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    worldwide company. other division have work ethic

    Cons

    Salary pretty low, management talk down to employees

    Advice to ManagementAdvice

    Poor management skills. Promotion only offered to management circle.

    Doesn't Recommend
    Positive Outlook

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