Pitney Bowes Reviews

Updated 24 August 2014
Updated 24 August 2014
561 Reviews

2.8
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
107 Ratings

Review Highlights

Pros
  • This company provides a great work life balance (in 55 reviews)

  • Company pays well, good benefits, growth opportunities (in 40 reviews)


Cons
  • Entrenched senior management in India (in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Decent Pass through Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time

    Pros

    401k, health benefits, vacation when starting

    Cons

    Unprofessional management, constant safety violations, inconsistent schedule

    Doesn't Recommend
    Negative Outlook
  2.  

    Easy Work. Average compensation.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Since PB holds contracts with large corporate organizations, they are a great company for entry level jobs that give you visibility and exposure to bigger corporations.

    Cons

    Opportunity for growth within PB is slow paced.
    Benefits could be better.
    Corporate account managers should visit the accounts and employees working externally more often.

  3.  

    A resuts oriented company with customer satisfation as a top priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Boston, MA (US)
    Current Employee - Operations Manager in Boston, MA (US)

    I have been working at Pitney Bowes full-time for more than 5 years

    Pros

    Abiltiy to grow within the company

    Cons

    Through the years have found them to be top heavy in management and unorganized.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Overall Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Family oriented, wonderful work-life \balance, and tons of loyalty from te company to the employee

    Cons

    Too much focus on the bottom line at times that caused a bit of nervousness and anxiety at times

    Advice to ManagementAdvice

    Office culture should improve a bit to reinforce that work-life balance remains

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great 28yr Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager  in  Phoenix, AZ (US)
    Former Employee - Territory Account Manager in Phoenix, AZ (US)

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Great Benefits, New leadership combining divisions

    Cons

    Too many re-organization last 4yrs. Moving to inside sales.

    Advice to ManagementAdvice

    There is still value in a outside sale org.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Worked as a billing associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time

    Pros

    Benefits, vacation, holiday - benefits are good, especially time off. Lots of vacation, holiday, and personal time off.

    Cons

    Culture, compensation, promotions, management - compensation isn't great and it's hard to get promoted up.

  8.  

    Good to Great to Good Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Stamford, CT (US)
    Former Employee - Project Manager in Stamford, CT (US)

    I worked at Pitney Bowes full-time for more than 3 years

    Pros

    The Company has Good benefits

    Cons

    The Company has poor culture

    Advice to ManagementAdvice

    Manager training

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Downhill progression - waiting for the worms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research  in  Danbury, CT (US)
    Current Employee - Research in Danbury, CT (US)

    I have been working at Pitney Bowes full-time for more than 3 years

    Pros

    Great work-life benefits. Good people to work with.

    Cons

    The leadership has made some improvement in the past, but overall the company is struggling. Recent hires are all bottom of the barrel. Top of the line, high quality employees have left for good long time back. The company is struggling, and employees are like zombies, like robots waiting for their death, no vision nor strategy is clearly communicated to employees.

    Advice to ManagementAdvice

    The new leadership is better than the old one, but the direction may not be sufficient to make the kind of turnaround that is needed to sustain.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Constant changes, for the worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations  in  Neenah, WI (US)
    Former Employee - Customer Relations in Neenah, WI (US)

    I worked at Pitney Bowes full-time for more than a year

    Pros

    A lot of great people to work with. Vacation is great along with the commission payouts (when you can actually hit bonus).

    Cons

    The goal for commissions is astronomical and impossible to reach. Comical honestly. The directors for our department don't even work in the same building as the department they oversee which makes their decisions and changes affect us negatively since they have no idea what actually happens on a first-hand basis.

    Advice to ManagementAdvice

    Create new procedures for the good of the department and the company. Don't set up policies to make people fail or tank their numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    At one time a great company to work for, until the attack of the bean counters.No longer is the client first, just words

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Systems Specialist
    Current Employee - Field Systems Specialist

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Stable work enviroment, decent benifits. You can go as far as your talent will take you in the company depending on how much of your life you are willing to give up.

    Cons

    The company has become compartmentalized. Each Business Unit trying to squeeze as much revenue from each other at the cost of the client. Raises are done on a Bell curve at the insistance of higher level management. Every individual in a managers group could do an excellant job, but some would have to be scored low and others high to meet accounting goals. Higher level management has implemented automated systems that control our daily jobs that is inadequate and incorrect for our company. Any negitave feedback is ignored or met with termination in some instances. The highest level management has recently been selling off or outsourcing our Divisions.This results in job insecurity and fear for the future of Pitney Bowes.

    Advice to ManagementAdvice

    Listen to your front line customer facing employees. They can tell you what is going on. Management at manager level and above have become indifferent, isolated and just tow the line whatever the fact are. They just provide the facts that want to be seen. When I started, most of the employees had over 20 years, now there seems to be a high turnover and loss of technical knowledge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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