Questrade

www.questrade.com

Questrade Reviews in Canada

Updated 15 January 2015
Updated 15 January 2015
63 Reviews
4.1
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Edward Kholodenko
50 Ratings

Review Highlights

Pros
  • Lots of parties, work environment is mostly neutral (in 4 reviews)

  • A stepping stone to the financial industry (in 4 reviews)


Cons
  • As of now, I really cannot think of anything (in 2 reviews)

  • becoming more of a sales environment (in 2 reviews)

More Highlights

60 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Your experience is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Questrade

    Pros

    Phenomenal opportunity to gain client experience within the financial services industry. If you show you have a strong work ethic, initiative, and persistence you have the ability to go far. The company environment is more relaxed that its counterparts in the industry such as the major banks. Work-life balance is great and flexible work arrangements when needed. Fantastic support for further educational learning (CSI courses).

    Commend management for being supportive of their employees. Overall most are very open-minded and will do what they can to help you succeed. Provide great feedback.

    Cons

    Better communication amongst different departments and accountability for errors.
    Work load can ramp up during busy season, bit stressful at times but manageable.
    Better benefits such as pensions, RRSP matching, and more health insurance can't hurt.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good experience

    • Career Opportunities
    Current Employee - New Accounts Specialist in Toronto, ON (Canada)
    Current Employee - New Accounts Specialist in Toronto, ON (Canada)

    I have been working at Questrade full-time (less than a year)

    Pros

    Excellent learning opportunity, understanding of the capital markets and financial products

    Cons

    Nothing I can think of as of now

  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)

    I have been working at Questrade full-time (more than 5 years)

    Pros

    awesome people, great company vision

    Cons

    lack of documentation on business requirements

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Client Services Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist in Toronto, ON (Canada)
    Former Employee - Client Services Specialist in Toronto, ON (Canada)

    I worked at Questrade full-time (more than a year)

    Pros

    Good co-workers and work culture

    Cons

    Underpaid compared to similar work at another company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Risk & Credit Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Risk & Credit in Toronto, ON (Canada)
    Former Employee - Supervisor, Risk & Credit in Toronto, ON (Canada)

    I worked at Questrade full-time (more than 5 years)

    Pros

    Exposure to all business arms of firm. Constant growth opportunities. Great management.

    Cons

    A smaller firm therefore working with limited resources can be a challenge at times

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Client Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questrade

    Pros

    Good co-worker. Good location. Useful training sessions but thats only when you first join.

    Cons

    ABSOLUTELY AWFUL. STAY AWAY!!!!!!!!! management forces you to write good stuff on glassdoor. Call-center environment with NO leg room to stretch. HIGH-turn over rate because people are under-appreciated.
    low pay. They will just make you to sell accounts. Performance is only based on how you can "upsell" and "cross-sell" accounts when that's not actually your responsibility. SALES environment. Poorly managed. Have to deal with FRUSTRATED clients all the time due to poor management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    A place to start, but terrible work environment. Most of the posts on this site are fabricated fyi.

    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Questrade full-time (more than a year)

    Pros

    -start working in finance
    -coworkers are awesome

    Cons

    -the work environment encourages and promotes people who care about themselves first
    -becoming more of a sales environment
    -terrible vacation time. management however fails to notice as they are themselves on vacation.
    -you really can just become a pawn who reports in, sells, then leaves. it sucks.

    Advice to ManagementAdvice

    care about your employees. like actually care, don't hide behind your work doesnt need to suck logo. turnover is an issue and you need to find ways to fix it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Young, Innovative and Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)

    I have been working at Questrade full-time

    Pros

    Corporate culture is unlike any other.
    People are passionate and professional.
    The company is going places.

    Cons

    Projects move so quickly that there is no room to stop, breathe and analyze, let alone celebrate the accomplishments.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questrade full-time

    Pros

    My score for this company is 3/5. The 4/5 score is to be taken with a grain of salt; there are biased entries for this company.

    Pros:
    Helpful colleagues to work with: by far, this is the best thing in the company.
    Interesting projects: depending on the department, you can be exposed to some interesting projects and gain expereience.
    Salaries are average for the industry and definitely on the lower end for the workload.
    Benefits are ok: 70% insurance and the rest you.

    Cons

    Cons:
    Processes are still to be defined: often times this creates more workload and a lot of stress. It is clear that some processes lack direction.
    Too many times projects have very tight deadlines and after some time it starts to get you, as you are very tired and demotivated. The story that gets told too many times gets boring.
    There is a constant feel that almost everything had to be done yesterday: it puts a lot of pressure on the employees and from a project that is very ok, it becomes something that just leaves you with a bitter taste in the end.

    Advice to ManagementAdvice

    My advice is to learn to prioritize in such a way that you touch the company's goals, but you also motivate your employees. Who cares if you were involved in 10 projects, when at the end of the day you do not even have the strength to crack a smile because of the fatigue? Work on your employees' work/life balance.
    There are too many periods when things are urgent.
    There is a shortage in workforce. You need to hire more people.
    Work on the compensation package: it definitely needs improvement.

    Doesn't Recommend

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