Rackspace Reviews

I have been working at Rackspace full-time for more than 3 years

Pros – Always something new to learn. Plenty of opportunity.

Cons – Parking, not much of it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Rackspace full-time for more than 7 years

Pros – Excellent benefits (besides Health, dental, vision etc)... A "get the job done" attitude; family orientated. Instead of building a new campus, they bought a MALL... and it has a slide... Rackers focus on customers and don't really care about anything else. It's all about the customer.

Cons – It is ALL about the customer. Internal IT is a hated place to work. All of the other Rackers can do your job better. If you don't make $$$ for Rackspace, your views and opinions on cost cutting and efficiencies are ignored.

Advice to Senior Management – There is working FOR Rackspace, and then there is working AT Rackspace. There shouldn't be a difference.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time for more than a year

Pros – Great compensation, fun atmosphere, supportive bosses and coworkers, somewhat flexible hours. Lots of freedom to innovate. Most importantly, the executive leaders have an extremely compelling vision for what they want the company to become in the future.

Cons – The company's organic growth has created a frenzied, chaotic environment which makes for inefficient processes. Internal tools are lacking.

Advice to Senior Management – First of all, thank you for investing in the culture. It makes Rackspace an extraordinary place to work.

You can improve the company by looking for ways to enhance efficiency and communication between teams in different departments. Provide more support in the form of up-to-date, easy-to-use tools.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time for more than 3 years

Pros – -flexibility of schedule
-lots of opportunity for self-guiding, career minded people

Cons – -lower starting salaries
-immature internal processes due to being a relatively young company

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time for more than a year

Pros – Great culture and people. Hiring is tough and culture fit is the first thing we assess with potential candidates. We use the latest technologies and you get to work on very interesting problems. A single person can have a great impact. Our customer-focused fanatical support isn't just something we say -- it's real.

The rack also has a very good life/work balance and is very family focused. Having to leave early to pick your kids up from school from time to time is no problem. As long as work gets done, that is!

Cons – The customer is king and sometimes we need to drop everything to help a customer out. The rapidly evolving cloud ecosystem means we sometimes need to quickly change course, which can be frustrating, but it's just a fact of life in the technology biz.

Advice to Senior Management – Keep it going the way it is. Keeping the culture of the company intact as we quickly grow can be tough, but so far it's working.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time for more than a year

Pros – The company's commitment to culture is unfathomable without being in the company. Everyone eat lives and breaths the awesomeness that we give to each other. Yeah it's a little funky, but we're fundamentally a service company, and the best way to give service to our customers it to give service to each other.
There is a lot placed on the 'intangible' in Rackspace, but that's what makes it unique, and better.

The business has a good strategy, and it's very open to the employees. I sincerely trust upper management. That's _weird_.

Cons – If you don't fit the culture, you don't stay long. I've had good friends leave because it just wasn't the place for them, or they just didn't click perfectly. Politics happens, and there's fall out because of it, but at the same time the company as a whole moves forward.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace

Pros – great culture, great people, always fun, always learning new stuff and expecting the next big think to come in soon.

Cons – some people work harder than others, but i guess that's true in any company. at least on this one, most people will try to help you and overcome those difficulties..

Advice to Senior Management – Keep your eyes and ears open to what's around you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Rackspace full-time

Pros – A real focus on taking care of employees. They work very hard to find the right fit for people, and aren't jerks about moving people around to keep them interested. Salaries are generally competitive, and the cost of living in San Antonio is low. They even have an internal radio stations, and employees can DJ their own shows!

Cons – Lots of reorganization can become challenging to deal with. You never know quite where your desk is going to be from one day to the next. Rapid growth meant lots of new management coming in, often with wildly differing management styles.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time

Pros – Great people and work place. All my immediate managers have been helpful and accommodating both professionally and personally. Co-workers are motivated, friendly and have a great work ethic. Everyone really tries to do the right thing for the customer and each other.

Cons – Nowhere is perfect, but I've built up my career there and it's consistently gotten better. With tenure and experience, compensation catches up.

Advice to Senior Management – Keep looking out for employees, and they will keep looking out for customers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Rackspace full-time for more than 3 years

Pros – Excellent potential for personal and professional growth with consistent challenges to all skills.

Cons – None that I can think of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company