Redbox Reviews

Updated 24 October 2014
Updated 24 October 2014
109 Reviews
2.9
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
12 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 14 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great organization to work for. Room to grow in the company if you so desire. Good pay and nice benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Billings, MT (US)
    Former Employee - Regional Manager in Billings, MT (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Great leadership from the top down. If you get work done on time you never hear from corporate. I received 3 weeks vacation right from the start and two bonuses a year by achieving my metrics.

    Cons

    In my area (Montana) there was a lot of traveling because of servicing kiosks that were so far apart that you did put in some long days and even weeks. Especially during the winter months.

    Advice to ManagementAdvice

    Had a very good rapport with management, very approachable and helped to resolve any difficulties that you faced on the job.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Was a great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL (US)
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Redbox was the most fun I have ever had at a job! Every day was a good time. The work was challenging but meaningful.

    Cons

    They had a great chance to get into streaming and compete with Netflix, but senior leadership made a mess of things.

    Advice to ManagementAdvice

    The best thing management could do is sell the company to someone that will take proper care of it. Outerwall made a real mess of things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Work basically when you want. Easy job. If you love watching movies it's cool. Great team. Never a dull day. You never sit in one place for long

    Cons

    Use your own car.
    I think the pay could be a little more considering all the extra tasks they have use do. Corporate doesn't give a lot of notice on projects. So no time for planning

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I in Wichita, KS (US)
    Current Employee - Field Service Representative I in Wichita, KS (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to ManagementAdvice

    Happy employees make you money!

    Recommends
    Approves of CEO
  6.  

    great experience and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Baton Rouge, LA (US)
    Current Employee - Merchandiser in Baton Rouge, LA (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    Great company to work for

    Cons

    use own vehicle, wear and tear. long hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great workplace if the team is right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to ManagementAdvice

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Loved the people but exec management is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2 in Chicago, IL (US)
    Former Employee - Fsr2 in Chicago, IL (US)

    I worked at Redbox full-time (more than an year)

    Pros

    most of the people are super smart, dedicated and creative.

    Cons

    exec management has had a lot of turnover.

    Advice to ManagementAdvice

    figure it outr

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Leaves a sore taste in your mouth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Downers Grove, IL (US)
    Former Employee - Customer Service Representative in Downers Grove, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Very casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out

    Cons

    Horrible communication with employees. You would find out from a customer about a site wide issue before internally.

    Doesn't Recommend
    Approves of CEO
  11.  

    Started of great, ended up really bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oak Brook, IL (US)
    Former Employee - Manager in Oak Brook, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Talented group of software engineers. For the most part compensation was good. Raises were not the greatest, so be sure to get your money up front. Benefits were pretty good. Had more perks in the beginning, but as purse strings began to tighten, they went away.

    Cons

    Crappy upper management. Poor decision making when layoffs had to happen. No long term approach for dealing with the demise of DVD rentals.

    Advice to ManagementAdvice

    Don't lay people off based on tenure. We aren't blue-collar workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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