Redbox Reviews

Updated 24 October 2014
Updated 24 October 2014
109 Reviews
2.9
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
12 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 14 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Was a great company until bought by Coinstar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Los Angeles, CA (US)
    Current Employee - Regional Manager in Los Angeles, CA (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Compensation package very generous and field teams are amazing. Company car provided as well as bonus every year for everyone who meets company expectations.

    Cons

    When coinstar purchased redbox the dynamic of the company changed. No longer that small fun company to work for. All about how much you can work the field without going over budgets.

    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good place, if you're lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Representative II in Orlando, FL (US)
    Current Employee - Field Support Representative II in Orlando, FL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Depending you position you get mileage reimbursement; or are supplied a company vehicle. Good benefits. Flexible working schedule.

    Cons

    Shortly after the coinstar buyout many changed took place and they were not for the better. I have been with company for years and no opportunity has been given to move up. Everytime a position opens it is given to an external candidate. Without any consideration of internal employees. Field is stuck in regards to moving up

    Advice to ManagementAdvice

    Field has no room for advancement. Big on communicating plans and opportunities from within yet over the years any advancement within market I was told too far or not even acknowledged at all. Even after applying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox as a contractor (more than 3 years)

    Pros

    smart developers(mostly contractors)explores new technologies,playing it safe now,modern office,good cafeteria,free snacks,coffe,hot choclate,fruits,breakfast,cereals,soda machine,candy,etc.

    Cons

    politics,doesn't absorb talented contractors,few managers only want to do repetitive support work so that his and his team keeps going on.Puts hurdles in automation and hides facts.Few managers are in-sure about there turfs.Few managers doesn't like his sub ordinates speaking up with better ideas than him and stops allowing them in meetings hence stopping innovation and better ideas.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Pros

    Relaxed culture not a suit kind of organization. Good culture of open door policy.

    Cons

    Executive leadership is disengaged with most levels below them and little to no recognition that they make a lot of changes for this large of a company and they expect the teams to accept and implement changes with little to no planning time.

    Advice to ManagementAdvice

    Need to engage your field leadership better and utilize their knowledge in the planning stages for major change to better understand the timeframes to implement the needed changes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Lot of avoidable changes going on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL (US)
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Relaxed dress code. Good benefits.

    Cons

    Not a productive work environment.

    Advice to ManagementAdvice

    Get a clue to what is going on from the actual workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    The Worst Company I ever worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time (more than 3 years)

    Pros

    Getting to watch the movies for free.

    Cons

    Everything about the way this company is managed is awful!!

    Advice to ManagementAdvice

    The way you treat your employees is bad business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    FSR2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2 in Chicago, IL (US)
    Former Employee - Fsr2 in Chicago, IL (US)

    I worked at Redbox full-time (more than an year)

    Pros

    good benefits and vacation time

    Cons

    company is always changing policies and procedures

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Great until activist investors got in!!

    Current Employee - Senior Level in Oakbrook Terrace, IL (US)
    Current Employee - Senior Level in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time

    Pros

    The company used to have some great talent in the technology space around chicago land area and they still do. Great benefits and pays relatively well

    Cons

    Until about 2 years Redbox was operating as a standalone unit. Changes in the management, especially when the technology leaders from redbox left - they were filled in by the corporate outerwall personnel. From that point on they have transitioned over to an less creative, enterprise mode operational environment.
    Add insult to injury, activist investors got in and they started the cost-cutting initiatives.

    Advice to ManagementAdvice

    You have some great talent and please make sure they don't leave because of an increasingly less creative environment.

  10. 2 people found this helpful  

    Good place to pursue a great career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    There may be times you need to work more, but we value work life balance. Great benefits. smart and dedicated peers. offers new oppurtunities, internal career growth is immense.

    Cons

    work in all kinds of elements and time constraints, Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great experience as a contractor at Redbox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Oakbrook Terrace, IL (US)
    Former Employee - Senior Analyst in Oakbrook Terrace, IL (US)

    I worked at Redbox as a contractor (more than an year)

    Pros

    I encountered great people, a friendly environment, cutting edge technologies, and plenty of opportunity to learn and contribute.

    Cons

    With recent cost cutting efforts by redbox's parent Outerwall, employee benefits, salaries, bonuses, and perks are being squeezed.

    Advice to ManagementAdvice

    Stop operating teams in silos. Not enough sharing of ideas and processes between the different lines of businesses. Teams need to be more cross-functional. Executive management also needs to educate itself more on agile and lean concepts.

    Recommends
    Negative Outlook
    No opinion of CEO

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