Regions Financial

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Regions Financial Reviews

Updated 18 August 2014
Updated 18 August 2014
365 Reviews

3.2
365 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
158 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working for Regions Financial was an interesting,educational,and rewarding experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Specialist II  in  Memphis, TN (US)
    Former Employee - Financial Services Specialist II in Memphis, TN (US)

    Pros

    The leadership there was great,there were positions for advancement,the atmosphere was positive and kept morale up and there chances to earn extra money by promoting products offered by the bank.

    Cons

    Some of practices in sales were repetitive in that if the same customer called several times in one day,each associate he/she spoke with was required to discuss the same products on each call.

    Advice to ManagementAdvice

    Because the all industries are constantly changing in an effort to improve and be competitive,more time needs to be allowed for training and "hiccups" in new information should be corrected before it is presented to the associate to learn incorrectly.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good opportunities if you work at it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Specialist  in  Saint Louis, MO (US)
    Current Employee - Financial Services Specialist in Saint Louis, MO (US)

    Pros

    Training is pretty good all around, from service, to regulations, to sales.
    Back office puts together generally good campaign lead lists to call for sales which can greatly benefit the customer.
    You have the potential to help people and make a bit of commission, but you have to use the tools that the company provides to do the work.
    Good support from inside the company between branch management and help line.
    Company seems to always be growing and making a profit.
    Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move.
    Sometimes they have sales contests for paid time off.

    Cons

    You can potentially spend a lot of time on the phone calling for sales. Management pushes sales hard. A lot of the work can feel like a waste of time. It's customer service, so you end up dealing with a lot of unhappy customers. Experiences are different in different locations.

    Advice to ManagementAdvice

    Make sure that all the things you ask of your employees are actually useful to accomplishing your company goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good benefits, good coworkers, great training. Good company overall at national level.

    Cons

    Advancement may be slow. Hard to believe things upper management says until actually see it happen... Have been told one thing and another thing happens. All depends on local upper management.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Company, Strong Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Officer  in  Birmingham, AL (US)
    Former Employee - Compliance Officer in Birmingham, AL (US)

    Pros

    Good Benefits, Great Atmosphere, Above average Compensation. Good Structure and you know what to expect.

    Cons

    Promotions can be political. Employees in the production side could be more respected.

    Advice to ManagementAdvice

    HR processes could be much more efficient. Treat inside employment candidates as equal as outside candidates.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Professional atmosphere with great chance for advancement. Bonus structure. Great working conditions and facilities.

    Cons

    Industry is changing through no fault of Regions Bank and most of the customers coming into the bank are those of lower incomes, with problems or with overdrawn accounts which they don't feel are their fault.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    *Company wants something for nothing*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Natchez, MS (US)
    Former Employee - Teller in Natchez, MS (US)

    Pros

    Gives you customer service experience.

    Cons

    As a teller, you will make $50 a day. When you begin, you will have to wait a month to get paid. You will have to go out of town to the headquarters three different times.

    This job is very micromanaged. The head teller is a Nazi. She is always looking over your shoulder, ready for you to mess up, so she can write you up. From the date you get written up, you have to wait a whole year before applying for a better position. It is very easy to get written up.
    You will have about a 150 plus transactions a day. There will be many times that you will be shorthanded because of vacation, sickness, etc. The day after Christmas, there were only two tellers working!

    And they got upset, when I was over a dollar! They chastised me over a dollar. They expect you and the head teller to look for it, when you are trying to get out the door.

    What tops it off, the bank will not even give their employees a bonus. They will NOT even give their tellers a $100 to show us some appreciation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great place, good people, company that cares about employees & gives back to community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Birmingham, AL (US)
    Current Employee - Anonymous Employee in Birmingham, AL (US)

    Pros

    Good benefits. Work with a great group of people. Company really cares about employees & gives back to community. Employees have opportunities to give back also. Lots of perks. Totally different software development environment than other companies. Pace is slower and less stress.

    Cons

    Separation of areas and some people not willing to work with other groups. Frustrations with people in other groups not doing their jobs which affects you. In past some mgrs hired friends who were not qualified and still employed. Some processes made more complicated with multiple applications and lack of integration.

    Advice to ManagementAdvice

    Promote within. Use talent w/in company or hire more and stop using so many contractors.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Bank Teller  in  Nashville, TN (US)
    Current Employee - Bank Teller in Nashville, TN (US)

    Pros

    Great Pay, benefits, and hours Management Listens and understands employees concerns

    Cons

    Customer service and having to deal with peoples money can be frustrating

    Approves of CEO
  10.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Specialist II  in  Orlando, FL (US)
    Current Employee - Financial Services Specialist II in Orlando, FL (US)

    Pros

    Company does care about their employees. Work/life balance.

    Cons

    Micromanagement, unrealistic expecations for sales quotas

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Worst Experience (For me, at least)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Montgomery, AL (US)
    Former Employee - Teller in Montgomery, AL (US)

    Pros

    Good Benefits, closed on all nationally recognized holidays, the pay (if you don't have a family and no real bills to pay, such as credit card debts, student loans,etc. If you live in an apartment, by yourself, with only the cable, power and water bills to pay, then the pay is pretty decent. Other wise, it would be a con). That's pretty much it.

    Cons

    Management, coworkers, RUDE customers, the pressure and stress of getting a customer to get a credit card or loan, etc. Management and coworkers alike treated me like crap for some reason ( I was told it was because they were jealous, but I don't know why they would be jealous of me). Basically, you have to be friends with the management (at the particular branch I worked at) in order for them to treat you with respect. I came to work TO work, not to make friends. The training process was too short. 1 week of reading a whole bunch of crap, and the other week was training at your branch before they just throw you to the wolves.

    Advice to ManagementAdvice

    Treat all employees with respect, not just the ones you're "friends" with. Make the training process at a branch at least 1 month to ensure that a new hire will have everything down pact. Oh, and stop stealing money (oh yes, most of the management and 1 employee got fired for stealing money at the branch I worked at. One of them even stole a check from my work area and tried to say I had it or lost it)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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