Regions Financial

www.regions.com
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Employee Reviews

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  1.  

    Assume till the new manager was for my department was hired and she took a dislike to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Coordinator in Saint Louis, MO (US)
    Former Employee - Mortgage Loan Coordinator in Saint Louis, MO (US)

    I worked at Regions Financial

    Pros

    Great Pay. Nice co-workers. Free parking in the garage.

    Cons

    Terrible Manager. Poor hiring of new loan officers.

    Advice to ManagementAdvice

    Don"t hire managers that worked for a company 3-4 years and move on. They had to leave those places for a reason don"t ya think? I mean, if your running your department successfully, your profits are up than why do you leave

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Regions is a good company to work for. Compensation is fair and employees are encouraged to grow in their position.

    Cons

    Lately there has been a staffing issue. This puts too much pressure on the employees working at branches.

    Advice to ManagementAdvice

    Branches need to be fully staffed.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Enjoyed it,nice coworkers,nice manager.Easy job

    Cons

    Pay could be better hard to advance

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Underwriter I in Montgomery, AL (US)
    Current Employee - Credit Underwriter I in Montgomery, AL (US)

    I have been working at Regions Financial

    Pros

    Great people to work for, very nice

    Cons

    Top heavy, lack of advancement

    Advice to ManagementAdvice

    more diversity, more women at the top

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great people lackluster executive leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Great people. That want to do the right thing

    Cons

    Low pay, very little creativity, good ol boy network at the leadership level.

    Advice to ManagementAdvice

    Add a little diversity to leadership, understand the need for better pay without offense.

    Recommends
    Negative Outlook
  7. 1 person found this helpful  

    Misled, Purely Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Specialist in Little Rock, AR (US)
    Former Employee - Financial Services Specialist in Little Rock, AR (US)

    I worked at Regions Financial full-time (less than a year)

    Pros

    Working inside when conditions are less than favorable outside, wearing suit and ties.

    Cons

    Constant sales push from an unrelenting number of sources, if you didn't get a credit card or get your numbers you looked like a scumbag.

    Advice to ManagementAdvice

    You wonder why the retail banking positions are constantly needed? Lay off the high pressure tactics for members to perform and focus on other ways for the bank to make money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Job was terrible, frustrating and insulting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Helpdesk Support (Level I) in Birmingham, AL (US)
    Former Employee - IT Helpdesk Support (Level I) in Birmingham, AL (US)

    I worked at Regions Financial

    Pros

    It's a big company so Regions isn't going anywhere. The cafeteria in the ROC facility is decent. Office is clean.

    Cons

    I worked here for four months and I left with no notice after I dealt with one-too-many entitled executives. You see, the Level 1 Helpdesk is the bottom of the barrel at Regions, and no one ever lets you forget that. You'll get everyone from lowly tellers to Senior VPs talking down to you, making you feel like a jerk for having them wait on the phone for 5 minutes and not eliminating all future technical issues. You'll never feel happy about working in this role.

    The monitored/recorded and nonstop calls will drive you mad. There's no incentive to get through calls fast, because you are only allowed something like 2 minutes between calls for a break. Long-time workers know exactly how to "pass the buck" regarding harder-to-resolve issues and purposely deflect lengthy tickets in an effort to keep their call/resolution times down. It's all a game, and unless you are just as shady, your performance will always look inferior, even if you ACTUALLY resolve users' issues.

    Oh, and the management are super anal about being on time. One time, due to traffic, I was literally 2 minutes late. As I walked to my half-cubicle at 8:02am, my boss was waiting there for me, arms folded, and scolded me for being late. Let's not forget that the ROC facility is located just off the worst expressway I have ever encountered – I-65 – and the two lane road that takes you from there to Regions is often congested like crazy at 8am and 5pm each day. Oh, and that it literally takes 5 minutes to walk from the parking lot to the farthest corner of the 2nd floor where the Level 1 Support area is. It was insane getting to/leaving work. The ROC is a terrible place to work for that reason alone.

    In the end I got past my 3-month review with glowing reviews because I paid attention and could do the work well...but the non-stop barrage of unhappy/jerky people to support will drive most people mad.

    Advice to ManagementAdvice

    I have no advice because it doesn't matter - Regions cares less about Helpdesk Level 1 than anyone else at the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Wouldn't go back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Nice pay, nice hours, nice customers

    Cons

    they cared nothing about my family or my son being sick. no compassion. plays favorites

    Advice to ManagementAdvice

    have a heart sometimes

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Telebanking CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telebanking Customer Service Representative in Memphis, TN (US)
    Former Employee - Telebanking Customer Service Representative in Memphis, TN (US)

    I worked at Regions Financial

    Pros

    It is a job. You get decent benefits.

    Cons

    This is a sales job hiding behind the title of a customer service job. It is the most stressful environment that I have ever worked. Many of the supervisors are incompetent, but they are allowed to stay. They are allowed to get rid of associates so that they have to take no personal blame. And the sales system is horribly flawed. But they will still hold you accountable even though they can't always tell you why your sale didn't validate. The supervisor you get will play a great role in your experience.

    Advice to ManagementAdvice

    My advice to upper management is to get rid of the incompetent middle managers. They will eventually destroy the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Mediocre job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker in Memphis, TN (US)
    Former Employee - Relationship Banker in Memphis, TN (US)

    I worked at Regions Financial full-time (less than a year)

    Pros

    Great Hours. The shifts were pretty good. Off on Sundays. Early Saturday morning hours.

    Cons

    Too Sales Driven. You got penalized when you didn't meet your sales goal. They pushed everyone to open new accounts even if the people didn't need them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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