Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com
Work in HR? Unlock Free Profile

Rent-A-Center Reviews

Updated 18 September 2014
Updated 18 September 2014
461 Reviews
2.5
461 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
29 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 40 reviews)

  • Pretty decent pay considering you need no experience (in 36 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 34 reviews)

  • Long hours, the whole concept scams low income people andshould be illegal (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Pay is good and lots of opportunity for growth!

    Cons

    Hours/ working 6 days a week

    No opinion of CEO
  2.  

    Great Place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Rent-A-Center full-time for more than 10 years

    Pros

    I learned the business both what to do and what not to do.

    Cons

    Out of touch upper management will continue to force the company to struggle when it shouldn't have to.

    Advice to ManagementAdvice

    Now that I own my own RTO business I would say keep doing what you are doing and my business will continue to grow.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good honest company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Covington, LA (US)
    Current Employee - Store Manager in Covington, LA (US)

    I have been working at Rent-A-Center full-time for more than 3 years

    Pros

    I see lots of promotions from within that are merit based, and Store Managers have the autonomy to grow the business and profitability of their stores, which increases bonus dollars. Their employee purchase program is a nice perk, where Coworkers can purchase brand new merchandise at cost.

    Cons

    Long shift hours, no consecutive days off, hard sometimes to deal with the customer base, which is, to put it mildly, the lower to lowest tier of the educational and socio economic ladder.

    Advice to ManagementAdvice

    Better balance of quality of life; occasional weekend off would go a LONG way.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    A great place to work with excellent pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  New Philadelphia, OH (US)
    Former Employee - Store Manager in New Philadelphia, OH (US)

    I worked at Rent-A-Center full-time for more than 5 years

    Pros

    Good entry-level start out pay with paid holidays. Sundays off. There is plenty of room for advancement and/or promotion.

    Cons

    Not a real "family friendly" company, the minimum 48+ hours a week leaves very little time for family. You sometimes fell like you are harassing customers because of the requirement to call them on the day they are due.

    Advice to ManagementAdvice

    customers are NOT a 5.9/2.9! They have names and familys that deserve respect.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    What have you done for me now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Duarte, CA (US)
    Former Employee - Store Manager in Duarte, CA (US)

    I worked at Rent-A-Center full-time for more than 8 years

    Pros

    The money is good but that's just because you have to work 55 hours a week. Including Saturdays. They tell you that you'll have holidays off but u just end up working on your normal day off to get the holiday off. So in reality you don't have a holiday off you just switch your days off so they don't have to pay you holiday pay.

    Cons

    Doesn't matter what you did yesterday you will be judged on a daily basis. I won all kinds of competitions, had the best numbers practically all the time, got a letter from the president telling me what a great job I did in sales and if i had low sales or high credit any weekend my job would be threatened. I ended up getting fired for not filing files away properly after 9 years of giving it 100 percent thats what did me in. Even though I had a guy quit someone on vacation and 1 new hire on a 5 person squad thats what they decided to focus on that day. The place is a joke if you aren't prepared to brown nose to your boss, or if you have any sort of pride or dignity. This is not the place for you. Do yourself a favor and avoid this place at all costs and thank me later.

    Advice to ManagementAdvice

    Stop hiring immature, prideful, vindictive district managers. Especially if they have enough power to end someones career over there own agendas. You have know idea what kind of talent your losing and how much your company is suffering because of these idiots. I have no problem showing you proof if you need it. My store went from 700 bor to 390 bor the 6 months after I was let go. Thats after it took me 2 years to get it from 400 to 700. Are filing files really that important to cost you that much money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Just horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative  in  Virginia Beach, VA (US)
    Former Employee - Customer Account Representative in Virginia Beach, VA (US)

    I worked at Rent-A-Center full-time for less than a year

    Pros

    Hours were ok and pay was good

    Cons

    None of the managers did ANY work at ALL only the cars did ALL the calls ALL the runs ALL the deliveries it was ridiculous

    Advice to ManagementAdvice

    Have your managers do something besides sit on their butt all dagon day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tax Specialist  in  West Orange, NJ (US)
    Former Employee - Senior Tax Specialist in West Orange, NJ (US)

    I worked at Rent-A-Center as a contractor for more than 8 years

    Pros

    excellent work environment and compensation

    Cons

    seasonal job wish the job was yearlong

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Money is ok benefits are ok no time to spend with your family low pay for what is expected

    Cons

    No work life balance district managers and regional directors are out of touch working with intimidation and fear tactics daily .

    Advice to ManagementAdvice

    Promote from within actually talk to your people that want to advance , take some control away from the rd don't need to work off of fear

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    customer account rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    It is a laid back job.

    Cons

    Horrible hours and horrible management.

  11. 4 people found this helpful  

    Consistent inconsistent direction, leadership, and expectations in the last couple of years,.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director of Operations
    Former Employee - Regional Director of Operations

    I worked at Rent-A-Center full-time for more than 10 years

    Pros

    Compensations was very good, if you were on the old pay scale.

    Cons

    Work life balance was horrible. Weekends off were unheard of and almost anti religious in this environment. Expectations for field level and district level employees was unattainable.
    We were told of great and exiting upcoming things, which all to often never materialized, despite informing out team members and clients. Constant back peddling and re justifying company direction.

    Advice to ManagementAdvice

    Would not recommend. Study the stocks, the expectations, and extreme changes going on in their home office and executive levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Worked for Rent-A-Center? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.