Responsys

www.responsys.com
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Responsys Reviews

Updated 23 February 2015
Updated 23 February 2015
122 Reviews
3.8
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
104 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Development Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Melbourne
    Current Employee - Sales Development Representative in Melbourne

    I have been working at Responsys full-time (less than a year)

    Pros

    -Outstanding career opportunities
    -Surrounded by highly ambitious and passionate people
    -Work hard, play hard atmosphere
    -Full barrister style coffee machine in the Melbourne office
    -beer o'clock @ 4 o'clock every Friday's
    -Shared vision: everyone is on the same team working towards a common goal
    -Excellent training and professional development
    -Everyone goes out of their way to help you succeed

    Cons

    There is nothing to say

    Advice to ManagementAdvice

    -continued innovation so we can continue to grow

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great culture and supportive people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - APAC Intern in Melbourne
    Current Intern - APAC Intern in Melbourne

    I have been working at Responsys as an intern (less than a year)

    Pros

    Considerate training system helps new people settle in quicker
    Everyone is nice, talented and energetic. People are genuinely happy to give help.
    No hierarchy. Issues are discussed openly.
    No "corner office". The most beautiful place of the floor is a canteen which belongs to every employee.

    Cons

    For people who have no IT background, it may take much effort to understand the industry.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Campaign Specialist in Reading, England (UK)
    Former Intern - Campaign Specialist in Reading, England (UK)

    I worked at Responsys as an intern (more than a year)

    Pros

    Good environment in terms of culture, pool table and lunches out sometimes

    Cons

    high pressure job, sometimes working late hours, can be very stressful at times.

    Advice to ManagementAdvice

    Keep on leading with a humble spirit and remember you were once in these positions before.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Demanding workload, stressful but nice people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager in London, England (UK)
    Current Employee - Customer Success Manager in London, England (UK)

    I have been working at Responsys full-time (more than a year)

    Pros

    Great platform and product offering
    Flexible working
    Quarterly bonus and above-average benefits
    Nice, friendly people
    Casual dressing (very)
    Still feels like a start-up!

    Cons

    Poor life work balance
    Excessive workload, it's normal to put in extra hours every day
    Management lacking leadership, clarity and direction
    Difficult career advancement
    Bureaucracy
    Oracle processes

    Advice to ManagementAdvice

    Provide support needed and leadership to the team before the rest of us follow suit and march off too.
    Frequent and clear communication is needed.
    Resource is needed, most have to work 50hr a week to cope with workload.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A great stepping stone into Oracle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager in New York, NY (US)
    Former Employee - Customer Success Manager in New York, NY (US)

    I worked at Responsys full-time (more than a year)

    Pros

    My time at responsys was a total slam dunk. After spending almost 2 years here, I was able to get a bigger and better opportunity doing business development for the Oracle Marketing Cloud. Everything I learned about moving into the big leagues I learned at Responsys. The NYC office was really a wonderful stepping stone into Oracle and I am grateful for my manager for hiring and teaching me everything I needed to know to make it big.

    As they say, "Go big or go home". I am going big thanks to Responsys.

    Cons

    The interns are a bit untrained and people here really have a strong hatred of their imagined or real competitors. Some people just need to lighten up.

    Advice to ManagementAdvice

    Lighten up guys. We're part of Oracle and it's totally awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA (US)
    Current Employee - Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to ManagementAdvice

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than a year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Responsys full-time (less than a year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to ManagementAdvice

    Make sure your Directors are checking in with their team once in a while.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys (more than a year)

    Pros

    Interesting work , intelligent colleagues, fun workplace

    Cons

    Tiring schedules, release time can be stressful

    Recommends
    Approves of CEO
  11.  

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I worked at Responsys full-time (more than a year)

    Pros

    You meet some halfway decent people there. It makes the stress less.

    Cons

    1. High School mentality. Only the "cool kids" get ahead or recognized.
    2. Sweatshop mentality: Just crank out everything and don't complain
    3. Management is EXTREMELY hands off.
    4. Management asks your opinion but you're passive aggressively crucified for your thoughts.

    Advice to ManagementAdvice

    Actually consider what people are telling you, rather than just listening.
    The people who actually care are the ones who are more than likely leaving.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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