Rite Aid Reviews

Updated 12 September 2014
Updated 12 September 2014
892 Reviews
2.8
892 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
343 Ratings

Review Highlights

Pros
  • good pay compared to the other big chains, good computer system and interface (in 32 reviews)

  • Great benefits, if you work at a union store, flexible hours (in 28 reviews)


Cons
  • Upper management is determined to turn a profit at whatever costs (in 68 reviews)

  • resets etc while giving good customer service along with everything else (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Stock  in  Douglassville, PA (US)
    Former Employee - Cashier/Stock in Douglassville, PA (US)

    I worked at Rite Aid part-time for more than a year

    Pros

    schedule flexibility, always busy, nice coworkers

    Cons

    personal growth, sometimes under staffed

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician  in  Monson, MA (US)
    Current Employee - Certified Pharmacy Technician in Monson, MA (US)

    I have been working at Rite Aid part-time for more than a year

    Pros

    The people here are a real team and it is both challenging, changing and a good learning experience.

    Cons

    Nothing. Our benefits are good and if anything the training could be improved but is sufficient.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid full-time

    Pros

    Flexible schedule, friendly staff, 20% employee discount, there are many opportunities to advance within the company, and there are many opportunities to help people.

    Cons

    No standards, no respect among employees. For the amount to work you do, you are not compensated enough. There is a high turnover as a result of all this so training isn't consistent.

    Advice to ManagementAdvice

    Keep employees happy by allotting a fair number of staff hours to adequately complete tasks.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    OK TO WORK WITH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Brooklyn, NY (US)
    Former Employee - Pharmacy Technician in Brooklyn, NY (US)

    I worked at Rite Aid full-time for more than a year

    Pros

    Supervisor can work with you around your schedule if you are a students

    Cons

    The pay never goes anywhere

    Doesn't Recommend
  6.  

    Decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Charlotte, NC (US)
    Former Employee - Shift Supervisor in Charlotte, NC (US)

    I worked at Rite Aid full-time for more than 3 years

    Pros

    Solid job, nice personnel, and fun place to work (sometimes)

    Cons

    Constantly on-your-feet. Shift Supervisors perform the work of store managers, but get paid half as much.

    Advice to ManagementAdvice

    Listen to employees more often

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    I liked working here, except the pay wasn't worth the workload due to under staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Stock  in  Astoria, NY (US)
    Current Employee - Cashier/Stock in Astoria, NY (US)

    I have been working at Rite Aid full-time for less than a year

    Pros

    I liked it for most part, especially since I was able to work the night shift as I had school during the morning. The customers were mostly pleasing except for that one customer you get here and there. I was a sales associate and a cashier sometimes due to under staff. Unloading the totes was easy and basic, so were the registers.

    Cons

    Due to it being under staff, I got the glimpse of both, when it was fully staffed and when it wasn't. Carrying heavy boxes from the basement to the ground floor was pretty harsh. We would be around four workers in total during the night shift, when there used to be around 8, as it tends to get busy at night as well. I was told I needed to clean the bathrooms, and the office where the managers stayed. It was clear that I wasn't going to do it, and some of the morning staff and as well as night staff have a stingy attitude.

    Advice to ManagementAdvice

    As far as I'm concerned, most of the night shift managers were pretty easy going. There are times that they would walk in with an attitude (we all have bad days, especially since we were all students). As for the morning shift managers, they would always come in late and with a nasty attitude, demanding the night shift to do what they wanted when it was obvious our shifts were over.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    ok pay, nice schedule, pdm is nice

    Cons

    lack of help, constantly changing policies

  9.  

    Ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    Great benefits for full time employees

    Cons

    I know part time employees may not get enough hours.

    Advice to ManagementAdvice

    Non

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Really depends on the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor/Wellness Ambassador
    Former Employee - Shift Supervisor/Wellness Ambassador

    I worked at Rite Aid full-time for more than 8 years

    Pros

    I had worked in two different stores in two different states over the course of 7.5 years. LOCATION LOCATION LOCATION!!! This can be a wonderful place to work and a fun job with the right people and good district management. In the good store, we took what little Rite Aid gave us and made the most of it, turned our RAPTAR parties from sad little pizzas or boxes of donuts and turned them into some pretty awesome potluck parties in the back room. It's all about who you work with that makes the job suck or rock.... We got slammed with tons of work and resets and rules and regs but we worked and played on through it. We also had a pretty awesome district team that listened to us, respected opinions and actually worked with us to create positive changes in our store.

    Cons

    Onto the not so fun store..... There was sadly an "us and them" attitude between the pharmacy and the front of the store and it just put a black cloud over the whole place.... There was constant bickering and exclusionary behavior. Tons of "that's not my job" kind of stuff and absolutely no help from district management. If a problem was brought to their attention either the wrong person was attacked or you would get an "I'll get back to you with an answer on that" and the answer would never come. You were constantly yelled at or talked down to by the district manager, he rarely had anything positive to say. It's like that say, that stuff rolls downhill, DM yells at SM, they in turn yell at the shifts who go kick the cashiers and we all know who the cashiers have to take it out on..... Customer service struggled.

    Advice to ManagementAdvice

    Treat your employees like people, not numbers. Listen to them, work with them, stop trying so hard to tow the corporate line. These two above examples should kind of show you, if there's problems, fix them, if they can't be fixed, shuffle people around if need be to get the best fits.... The right group together can achieve some amazing results. The pro store I listed was more like a mom and pop, tiny little place in a residential neighborhood, our sales were higher than the con store I mentioned that was five times the size and in a high traffic retail heavy area.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun, friendly, active retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Wharton, NJ (US)
    Current Employee - Assistant Store Manager in Wharton, NJ (US)

    I have been working at Rite Aid full-time for more than 10 years

    Pros

    Retail experience was great. Learning to skills as they are introduced. Always meeting fun and interesting new people. Updating the skills I have learned and teaching them to new employee's. Making new friends along the way, with always something to do.

    Cons

    Personal growth I wanted to move out of retail and move to a more "grown up" job. It took me just shy of 12 years to receive an Assistant Manager title which was fun and rewarding. Towards my last few weeks, the manager and I couldn't see eye to eye on anything.

    Advice to ManagementAdvice

    When hiring a new employee, look towards what you could teach them. Are they going to benefit the company? Looking as some of the fresh faces that were hired before I left they had the knowledge, the right attitude, and the energy to grow. I felt like at every chance at a promotion I was showed everything on what to do, but was always being held back.

    Tasks I could do blind folded was never taught to anyone else because of fear that something would be "messed up". There never is anything "messed up" that can not be fixed. Trust was there, but lost. You need to trust your employees. So what if it feel's like one step forward, two steps back. They will understand how to correct it the next time around.

    Appreciate your employee's. I remember when this past hurricane came to North Jersey, ripped down South Jersey. We were made to come in from sun up to sun down to work without power (which is mainly what we run off of). Not once was there a "thank you" from anyone. You need to send out just a simple email to show that you care about the people who risked their lives to come to work with tree limbs down, flooded streets. These people who work for the company do very much care about the company or they would have never signed on to work with you. Even in the winter when a "State of Emergency" has be declared we were made to "try and make it in" Persons who live 30min. to 60min. away had to come in. When the employees who live within walking distance couldn't even get out of their streets.

    It's time to show the real meaning behind "With Us It's Personal" to your employees and not just the customers. If you look at your sales your best customers are your employees, friends of your employees, and most of all the family of your employees.

    Recommends
    Negative Outlook
    No opinion of CEO

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