Robert Walters Reviews

Updated 17 August 2014
Updated 17 August 2014
63 Reviews

3.1
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Robert Walters Chief Executive Robert C. Walters
Robert C. Walters
30 Ratings

Review Highlights

Pros
  • There is a good training programme in place, especially for people new to recruitment, which helps ease the process (in 5 reviews)

  • Good training ground for those who are new to recruitment (in 3 reviews)


Cons
  • Very long hours- expect to be working til midnight Monday to Friday, weekends etc (in 5 reviews)

  • Turnover rates used to be high, but has reduced to regular attrition rates as with any sales job (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company for training and for a young consultant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Perth, Western Australia
    Former Employee - Senior Consultant in Perth, Western Australia

    I worked at Robert Walters full-time for more than a year

    Pros

    Youthful office, very good social life with colleagues, especially as most are expats.
    Great candidate/client management system
    Supportive management
    Feels like a real company in terms of professionalism and benefits compared to some other ones I have worked for.
    If you bill well and consistently you have nothing to worry about and it can be quite enjoyable with good career development

    Cons

    Discretionary team bonus - not transparent on what you will earn and also reliant on team members to perform well and management not being greedy ( can be an issue when a number are having babies that they need to support!)
    Broken promises (a running theme in recruitment)
    Some office politics, you need to have read Sun Tzu to get on top!

    Advice to ManagementAdvice

    If office isn't performing stop going out on Friday "management lunches" which are then expensed and stick with your teams until you are all performing again!!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A bit ordinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Consultant  in  Melbourne
    Current Employee - Recruitment Consultant in Melbourne

    I have been working at Robert Walters full-time for more than 3 years

    Pros

    International opportunities, blue chip client base, social culture

    Cons

    Poor base salary and discretionary commission structure, very little additional training outside your initial 6 months, poor negative leadership

    Advice to ManagementAdvice

    invest in your staff and reward them better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Know your company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Sydney
    Former Employee - Consultant in Sydney

    I worked at Robert Walters full-time for more than a year

    Pros

    Great bunch of people to work with.

    Cons

    Lack of leadership and direction. A surprise culture of "surprise you're actually not doing that well."

    Advice to ManagementAdvice

    Cultivate the people around you. Invest in those who are making the effort

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    In the end it was hard to wake up in the mornings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant  in  Sydney
    Former Employee - Recruitment Consultant in Sydney

    I worked at Robert Walters full-time for more than 3 years

    Pros

    Most of the systems and process are well organised and smooth. Although organising billing to clients and dealing with backend finance team can be tortuous.
    As a manager it is easy to motivate/demotivate your staff by paying them more/paying them less than they deserve in their bonus
    Decent training for staff, although most employees have previous recruitment experience
    Large numbers of staff to feed information off and big name in the market

    Cons

    Misogynist boys club
    Being "one of the boys" is viewed more highly than performance or general input to the business
    Client relationships are not very strong and PSA/SLAs are generally poorly negotiated
    Terrible staff retention and choice of new hires often very poor
    Aggressive and rude behaviour by management (and subsequently by staff) is only frowned upon
    Bonuses are rarely equivalent to what would be paid to a commission based consultant
    Generally very negative environment to work in - very very low staff motivation and happiness so very tough for managers
    Highly transaction based recruitment style

    Advice to ManagementAdvice

    Understand that treating your clients and staff so poorly will eventually mean loosing all client relationships
    Most should resign - others should go on leadership coaching courses
    Understanding recruitment without understanding business creates a transactional environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Moderate company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hong Kong (Hong Kong)
    Current Employee - Anonymous Employee in Hong Kong (Hong Kong)

    I have been working at Robert Walters as a contractor for less than a year

    Pros

    Excellent employee benefits, and great co-workers, and the working environment is great. Flexible working hours and can meet many different people.

    Cons

    Not enough resources as there are many projects on-going and the work load is heavy, need more resources and the transformation pace is slow.

    Advice to ManagementAdvice

    Share more on companies vision

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great training ground and support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant  in  Singapore (Singapore)
    Former Employee - Recruitment Consultant in Singapore (Singapore)

    I worked at Robert Walters full-time for more than 3 years

    Pros

    The company provides intensive training in all aspects of recruitment - from candidate and client management right down to writing job ads and database management. I have learnt so much here and the support systems have been equally impressive - from IT to Marketing to team support. Best part of this company would be its strong brand - it has helped open a lot of doors and opprtunities for me.

    Cons

    There is a constant expectation to perform and achieve targets - which I guess is part of sales. The company can also do better in terms of staff benefits, which may not be as competitive as some of the MNCs I have worked in before.

    Advice to ManagementAdvice

    Focus on staff retention and consider improving staff benefits - beyond just sales incentives and the typical remuneration. The company is already a leader in the recruitment space and would definitely benefit by being innovative in designing unique reward systems and lead the industry with a highly competitive package - setting high standards for others to follow like what Google and LinkedIn have done.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great opportunities to be recognized for your strengths and interest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Shanghai, Shanghai (China)
    Current Employee - Anonymous Employee in Shanghai, Shanghai (China)

    I have been working at Robert Walters full-time for more than a year

    Pros

    Senior management is willing to let me delve further in my areas of interest because I repeatedly come up with ideas for something that naturally excites me. Colleagues may come across cool and reserved at first but they do open up after awhile and are genuinely kind people. The downtown Shanghai office is a huge perk - it's sleek with a view of the city from the 36th floor.

    Cons

    It takes awhile for the company to get comfortable with new staff's abilities and potential because we come from various work backgrounds, so turnover of new people may be quite high. But as soon as they are comfortable that you have the DNA they look for, it opens up plenty of opportunities, and these people end up staying a good while.

    Advice to ManagementAdvice

    It wouldn't hurt to revisit existing incentive structures so that it better reflects the company's great values.

    Recommends
    Approves of CEO
  9.  

    Working as Recruitment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Robert Walters full-time

    Pros

    Professional, Cool. learn a lot

    Cons

    stress, pressure, you know when you set target high, its tiered

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    One endless cycle of meeting mind numbing KPI's; gorified call center position.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Robert Walters

    Pros

    Base salary is high for someone fresh out of university.
    Good database/systems used in order to recruit.

    Cons

    Stupid boys club in which their entire ambition in life amounts to getting drunk on weekends as if they are still in university.
    Team incentives and outings just involve your joke of a manager/director getting drunk with young consultants.
    An obsession with call statistics, cold calling and other wastes of time which just irritate clients and candidates.
    Getting ahead no matter what the cost, telling 40 people you are putting them forward for a role when you are not, just so that you have market control.
    Training amounts to nothing more than sale gimmicks, you are not consulting, you are a call center agent.
    One does not learn anything valuable; the area for which one recruits is still a mystery after recruitment.
    People who don't have a stupid, blank smile on their faces all day are seen as negative.
    You will dread getting up in the mornings, the hours are really bad and you spend them doing nothing interesting.
    This isn't for someone who spends their time thinking about process improvement.
    No input whatsoever is accepted from anyone if they are not a manager, they will be singing the same tune until they are blue in the face.
    Managers do not give real assistance, they just expect consistent results from a process that is largely based on chance.
    At first it is stimulating, but after 3 months there is nothing else to learn and you will keep on carrying out the same process every single day afterwards.

    In short, don't make the same mistake I did, there arr so many better and more rewarding careers out there.

    Advice to ManagementAdvice

    You know what is wrong with the company, you are all just too comfortable to do anything about it.

  11.  

    Great first job; not that career position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant  in  London, England (UK)
    Former Employee - Recruitment Consultant in London, England (UK)

    I worked at Robert Walters full-time for more than 3 years

    Pros

    As a first job out of university working in a recruitment firm really does give you a great understanding of commercial sales skills, and how to be successful at sales. Robert Walters mantra is different from many of its competitors, it places an emphasis on the job-seeker and clients needs before that of the consultants i.e. commission. What this this allows is for you to purely focus on doing your job, without any adverse interests. Its a good lesson, as if you work hard, the rest will look after itself.

    Cons

    Long hours- working in sales means in many respects you have to be 'in it; to win it'. If you put the hours in you will generally find success and reward; if you do the bare minimum, often you won't. Sales is very black and white in that respect and you can't take short-cuts. The position itself does become a little monotonous, especially in the current market / wider economic environment we operate in. Cost- low rates, low fees, highly competitive recruitment market with rate hikes, and often the appetite to recruit and higher not in the mind set. I found myself speaking to a lot of job-seekers out of work, needing a job, and not being able to find one- it all become a little depressing.

    Advice to ManagementAdvice

    Incentivize the junior staff members. A company is only as good as its employees. If the company is to truly kick-on and really enhance its global standing as the market leader as a professional recruitment consultancy then senior management shouldn't discourage entrepreneurialism; its should embrace it and support it. I found most of the senior management were very short and narrow minded, and wouldn't know what the notion of 'business continuity planning' was if it smacked them in the face. Most of the management entered the recruitment market pre-2007 when it was well, too easy to make money- then the global financial crisis happened. What this means is, management in play don't understand or know how to adapt to modern market conditions. I witnessed a lot of talented; intelligent graduate calibre professionals leave the company very frustrated- this was often due to sloppy management and a lack of support / guidance.

    Recommends
    Negative Outlook
    Approves of CEO

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