Royal Mail

www.royalmailgroup.com

Royal Mail Reviews

Updated 27 January 2015
Updated 27 January 2015
100 Reviews
3.0
100 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
45 Ratings

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • good pay, good hours, good career opportunities (in 5 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Easy, but dull

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail

    Pros

    I worked as a temp parcel sorter over Christmas. The actual work was easy, and there were some nice people to talk to during the day. The manager was nice

    Cons

    The work can get repetitive very quickly, and some parcels are more annoying than others to sort. There were sometimes conflicting messages coming from different managers

  2.  

    Pay is great but repetitive & boring job most of the time..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman in Guildford, England (UK)
    Current Employee - Postman in Guildford, England (UK)

    I have been working at Royal Mail full-time (more than 5 years)

    Pros

    Come in at 6.30am in the morning be in the sorting office for 2-3 hours sorting mail/packets then You are your own boss when your out of the depot, take breaks/lunch whenever you like, no pressure really to get done unless you have a big round. December time if you are on a good round for Christmas you get decent tips from customers.
    Money - Best thing about the job is its well paid for an unskilled job you get to go home early if you finish early too. Overtime rate is good still get paid overtime rate even if you complete your round in your normal working hours.
    Bank holidays you get paid for, sundays always have off. Free stamps at xmas. take home about £340 a week. Would recommend this job if your starting out but don't expect to love it.

    Cons

    Management - Can be harsh at times, sometimes not even interested in what you got to say, If you get caught bringing back any mail expect to receive telling off or even dismissal. Lazy, rude & arrogant towards staff.
    Vans - The vans we drive are always in a bad state they get logged off and supposedly go in for repair & never gets fixed properly, overall poorly maintained throughout the company! this should be the #1 priority but the managers are only interested that the mail gets delivered and they get there bonus nothing else.
    Same S different day - Its very repetitive and boring at times ive been doing this job now for 5 years and nothing has really changed, if you are on a float its nice to see different people and areas but if you got your own round its okay but boring, sometimes can feel like a robot and people DO moan a lot!
    No discount at the post office for employees!
    Some rounds can be physically demanding.

    Advice to ManagementAdvice

    Help the employees more sorting mail, cheer up and focus on staff welfare.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not a bad job, far worse out there for less pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman in Diss, England (UK)
    Current Employee - Postman in Diss, England (UK)

    I have been working at Royal Mail part-time (more than a year)

    Pros

    - good pay
    - well looked after, pension scheme, sick pay, up to 6 weeks paid annual leave and CWU union backing.
    - overtime always available for extra cash.
    - your essentially your own boss once you have started your round.
    - you spend the majority of time working outside so your not stuck in a hot sweaty environment all day.
    - generally a good atmosphere in the delivery office and friendly banter.

    Cons

    - some rounds are really small and some are huge.
    - working outside in horrible weather can be a pain.
    - sometimes bosses and managers will send you out on a round you haven't been trained on which is unfair, usually you will need atleast 1 day training on a town round and atleast 3 on a rural.
    - bosses and managers have no idea how hard it can be at times and make you feel stupid.
    - some customers are hard to deal with and will moan at you for being late or find something to complain about. (However a lot of customers are really friendly).
    - seniority takes place over juniority for annual leave and the choice of rounds.
    - days can be very long when parcels and mail are heavy but you are entitled to finish on time and arnt forced to work overtime.

    Advice to ManagementAdvice

    - Bosses and managers should test how long rounds take for themselves on a busy day Wednesday or Thursday.
    - get rid of the dead wood that work there and moan 24/7 and make the place miserable, they've never had another job and don't know how easy they have it.
    - make it easier for employees to progress in their career. Something as simple as offering a first aid course.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail

    Pros

    Many opportunities and staff loyalty

    Cons

    old fashioned management culture in many departments

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    the management on early shift not so great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Sorter in Bathgate, Scotland (UK)
    Current Employee - Mail Sorter in Bathgate, Scotland (UK)

    I have been working at Royal Mail full-time (less than a year)

    Pros

    easy job and great company as you make new friends easy

    Cons

    standing long periods off times

    Advice to ManagementAdvice

    dont get on at people that work and talk at the same time also it would be good if they let you pick where you wanted to worked as you end up doing the same place over and over again and it gets really boring.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good if you can block out the old gaurd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Posty in London, England (UK)
    Current Employee - Posty in London, England (UK)

    I have been working at Royal Mail full-time (more than 3 years)

    Pros

    Potential to earn well if you are very fast and fit.

    Cons

    Culture of working in the office is bad. Bad atmosphere.

    Advice to ManagementAdvice

    Share workloads better including more experienced staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Back to the dark days of trade unionism. RM has diminished power and control.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ML4
    Current Employee - ML4

    I have been working at Royal Mail full-time (more than a year)

    Pros

    Lots and lots of benefits and schemes for the employees. Employee welfare and Health&Safety are a top priority.

    Cons

    All the focus and pressure is put on managers and none on the opg grade.
    You will work one of 3 shifts and its very hard to change to alternative once settled.
    CWU has a level of influence and control that does not allow management to carry out their daily duties.

    Advice to ManagementAdvice

    Remove the corruption that runs rife amongst senior management / cwu. Some employees / managers i worked with have been at RM for 30 years+ and they are as thick as thieves with the cwu. selling out workers rights for their mutual benefits.

    Doesn't Recommend
    Negative Outlook
  9.  

    I am working this company from last 7+ years and it has a great diversity culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operational Grade Employee in Slough, Buckinghamshire, South East England, England (UK)
    Current Employee - Operational Grade Employee in Slough, Buckinghamshire, South East England, England (UK)

    I have been working at Royal Mail full-time (more than 5 years)

    Pros

    Working for Royal Mail is very beneficial in terms of learning new skills everyday. Own dedication and enthusiasm will bring the growth in career here.

    Cons

    Royal mail is a national company and has a great network for their customers. As it has over 150,000 employees working for it from a very diverse cultures and traditions from different nations.
    Down side of it is on number of occasions it has been found a lot of favourtisim in here. That is the reason it does not give a chance to everybody fairly to grow in their career.

    Advice to ManagementAdvice

    Career Ladder should be always open for totally on the basis of competency & persons caliber.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good pay, Good pension, totally unsatisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 10 years)

    Pros

    Good pay
    Nice Pension Scheme
    Job Security

    Cons

    dead end job
    Lack of fulfilment
    Difficult to move elsewhere

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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