Royal Mail

  www.royalmailgroup.com
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Royal Mail Reviews

Updated Jul 21, 2014

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All Employees Current Employees Only

3.3 73 reviews

60% Approve of the CEO

Royal Mail CEO Moya M. Greene

Moya M. Greene

(35 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • Good Benefits, Good Holiday time off(in 5 reviews)

  • work life balance , fresh air, nice to be out doors working with the public(in 3 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance(in 5 reviews)

  • Delivery managers are pressed to reduce expenditure quite substantially(in 4 reviews)

73 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Lack of customer focus and innovation

    Anonymous Employee (Former Employee) London, England (UK)

    ProsI had a challenging job, but was also rewarding
    There people you work with are generally very good

    ConsI thought that there was a complete lack of innovation
    The company is run in a series silos and in can hamper true working together and finding the best solutions for the customer
    It is cost rather than customer focussed

    Advice to Senior ManagementTruly focus on the customer, remove the barriers to developing true customer focussed solutions

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The heart is in the right place but...

    Anonymous Employee (Former Employee)

    ProsIt pays reasonably well and there are lots of people who really care about the organisation who work there. It has the clout and budget to bring in good practice across many functions from HR to procurement.

    ConsDevelopment is ad-hoc and unstructured. RM has good intentions to develop people but this, as with other organisations in crisis, usually falls by the way aside against operational needs - i.e. people aren't released from roles and there are no long term plans to bring people through to the next level. This helps to make it feel like an entirely reactive organisation to work for - staggering from one crisis to the next without a clear overall plan or sense of direction.

    I also saw many good people contribute a lot before getting disillusioned as their face didn't fit - it is incredibly political higher up the organisation (although show me an organisation which isn't...) It's not as meritocratic as it likes to portray.

    Advice to Senior ManagementRegulatory and budget pressures are important but allow people both to fail and support them to build a career with the organisation.

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    • No Opinion of CEO

     

    The Best

    POSTMAN FULL TIME (Former Employee) London, England (UK)

    Prosreally great place to work and people

    Consstarting new- may take a while to get the best walks- and poor management

    Advice to Senior ManagementEngage with staff

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Good employer to work for but culture sucks

    Senior Manager (Current Employee) London, England (UK)

    ProsGreat challenges at work if you know how to create opportunities and run with it. Big company so lots of areas where you could interesting projects to deliver value and develop your skill sets.

    ConsBe prepared to be part of the old public sector mentality as it is a bit like old boys club. Be prepare to lobby with old veterans and movers& shakers at top if you wish to successfully progress your career internally; alternatively wait for them to offer you voluntary redundancy,

    Advice to Senior ManagementTake some real action to improve diversity in workforce

    Yes, I would recommend this company to a friend

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    A very satisfying work experience.

    Operations Manager (Current Employee) Peterborough, England (UK)

    ProsThe best thing about Royal Mail are the people who work there. This flows through to an excellent customer service ethic where satisfaction is delivered to the highest order.

    ConsSometimes change within the company is to slow, it needs to decide to do something and then just do it!

    Advice to Senior ManagementListen to the staff sometimes

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Brilliant

    Mail Sorter (Former Employee) Gateshead, England (UK)

    ProsGreat people to work with

    ConsNothing at all everything was perfect

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • No Opinion of CEO

     

    Tiring but nice

    Casual Christmas Parcel Sorter (Former Employee) London, England (UK)

    ProsI worked only over the christmas period, the people were lovely and we were allowed to listen to our own music and the like as long as you were paying attention to your surroundings, so I managed to listen to quite a few great lectures while working.

    ConsNight-shift and endless sorting of parcels can be tiring when you're standing for hours and lead to back pain, but with a bit of ibuprofen you get used to it.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Manager

    Manager (Current Employee) Edinburgh, Scotland (UK)

    ProsNo 1 player in Parcel Market , Customer Focused
    Good Salary Benifits
    Employee focused

    ConsDeclining Market in letters
    Lack of IT investment
    Slow pace of change

    Advice to Senior ManagementInvest in technology

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Royal fail

    OPG (Current Employee) London, England (UK)

    ProsThere are not many. The pay is good for what it is and it's nice to get out of the office, managing your own time and meeting all sorts of people. Camaraderie between staff is good. It keeps you fit.

    ConsNo promotion opportunities, most front line managers are overpaid, unqualified supervisors who constantly use threatening/bullying tactics and lie to staff to get them to work overtime, treated with contempt if you phone in sick.

    Temporary part timers are used and abused regularly, pressured into doing more than they should with the constant threat of no contract renewal in a few months time. Family friendly seems to be a myth as parents are penalised if their children are ill. I could go on...

    Advice to Senior ManagementI have witnessed line managers who fraudulently pay themselves overtime, disgusting bully boy behaviour towards employees, and a couldn't care less attitude towards health and safety. There are no opportunities for personal growth and the constant drive for efficiency should now be focused on management of all levels.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Dead end job with little or no career development.

    Service Manager (Former Employee) Chesterfield, England (UK)

    ProsIt was close to home. No other pros.

    ConsTerrible senior leadership. Poor leadership. Little strategy. No career development. I found this to be quite a sexist environment.

    Advice to Senior ManagementStart managing your teams and developing talent. Stop the nepotism.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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