Ryder System Reviews

Updated 16 October 2014
Updated 16 October 2014
271 Reviews
2.9
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert E. Sanchez
51 Ratings

Review Highlights

Pros
  • As a leading-edge Fortune 500 company with expanding global presence, we recognize our employees - our knowledge capital - as our most valuable asset (in 7 reviews)

  • The company maintains an excellent good work-life balance for its employees (in 7 reviews)


Cons
  • There is NO real work/life balance and it always feels like big brother is watching (in 12 reviews)

  • After my resignation, upper management shunned me (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great opportunity to get real, hands on work experience that is very valuable for growth and developement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Management Trainee in Charlotte, NC (US)
    Current Employee - Rental Management Trainee in Charlotte, NC (US)

    I have been working at Ryder System full-time (less than an year)

    Pros

    Big influence on what happens at your branch.

    Cons

    Can get very busy especially when working alone. But these times are far in between and can help prepare you for more opportunities to move up.

    Advice to ManagementAdvice

    Continue to hire/promote from within.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Consistent, Stable and Traditional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager in Miami, FL (US)
    Former Employee - Human Resources Manager in Miami, FL (US)

    I worked at Ryder System full-time (more than 3 years)

    Pros

    The atmosphere at the corporate headquarters is friendly and professional. The cafeteria is amazing, and there are other conveniences as well (gift shop, coffee bar, credit union, gym, dry cleaning and occasional 'fairs' with extras--like crafts, etc). It values those with a military background and you will do well if you have one, to help you navigate within the structure/hierarchy of the company. Work and life are fairly balanced, and there is an 'old tradition' feel to the way they don't expect work to happen during non-business hours.

    Cons

    The company values consistency--a byproduct of needing to report quarterly to shareholders. Don't expect dramatic shifts, new technology or excitement over significant innovation unless they have created a committee to vet the idea, presented the idea to a board and gained approval from multiple senior leaders. Change happens slowly, and often times it is behind that of the competitions. But, it does happen. There is a formal communication pipeline (hierarchy must be respected and it is more top to bottom than vice versa) so while management alerts employees about news, it feels more one-way and can cause employees to gossip because they don't have an outlet to discuss their concerns to higher ups.

    Advice to ManagementAdvice

    Innovation comes from calculated risk. To stay competitive, sometimes evolution is necessary. Creating an open channel where employees can openly ask questions about goals, initiatives and news may be a good idea.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great experience in my tenure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    If you work hard and do your job well you will get promoted. This is a large company and still growing so there are plenty of opportunities in sales, finance, operations, etc.

    Cons

    I really wish the commission structure didn't change as often as it does

    Advice to ManagementAdvice

    Keep up the good work.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good company that focuses on taking care of employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Indianapolis, IN (US)
    Current Employee - Management Trainee in Indianapolis, IN (US)

    I have been working at Ryder System full-time (more than an year)

    Pros

    Great benefits and care for employees. Stock discount purchasing program, 401 k match, tuition assistance, etc.

    Cons

    Same as most large companies, communication gets lost in translation at times. Overall very few cons.

    Advice to ManagementAdvice

    More discussion between departments and verticals.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Adequate pay for long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Class A Truck Driver in Houston, TX (US)
    Current Employee - Class A Truck Driver in Houston, TX (US)

    I have been working at Ryder System full-time (less than an year)

    Pros

    Flexible in schedule, mostly local work. Lots of different contacts, but hard to switch. Safety is #1, but expect to fight tooth and nail to defend your decisions.

    Cons

    Lots of middle management with no clue about trucking. Local terminal managers have very little real power, and senior managers are in Florida. Lots of deaf ears about any kind of issues.

    Advice to ManagementAdvice

    Make driver pay more competitive across the board, and listen to your local terminal managers more. Wayyyyyy too much middle-management red tape.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Good people, too much nepotism

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    Good environment, very social. Gym onsite as well as cafeteria.

    Cons

    Work too much and inefficiently. Systems are dated which results in much manual reporting and errors.

    Advice to ManagementAdvice

    Need to focus on process improvement.

  8.  

    Great company and people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    Company culture and people are great!

    Cons

    No room for advancement, not competitive wages.

    Advice to ManagementAdvice

    Promote from within.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    One of the Industry leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (more than 5 years)

    Pros

    Opportunity to work with a variety of customers, across multiple industry verticals. Retail, Automotive, etc.
    Flexible work hours, as long as you get the work done.
    Good bonus structure for managers and above.
    Competitive 401K match.

    Cons

    Annual merit increases are not even par with cost of living adjustments, 2% is the standard. Average Benefits.
    Opportunities for advancement really depends on the group you are part of.
    Customer expectation management is terrible which puts an enormous pressure on employees to deliver quality results within a very short turnaround time.

    Advice to ManagementAdvice

    Pay attention to the details and differentiate between work horses and slime balls. The culture of piling on work on the good ones and letting the others slide needs to be changed to retain the best talent.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    11 Year employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (more than 10 years)

    Pros

    There are great people who work there. Depending on your job role there can be good training. Chances for growth if you are willing to relocate or travel. Cross training is available in some areas.

    Cons

    Low raises and merits, company is not one to take risks so changes can take a long time to implement. Do not always have the best tools available to do your job so there are a lot of manual processes. Communication in the field is not usually good. Managers are set in their ways and not good managers of change. IT infrastructure and support is bad. Little to no chance for advancement if you cannot relocate or travel.

    Advice to ManagementAdvice

    Look at creating more jobs for virtual team environments to provide a greater internal talent leverage. Do more cross training with other accounts and divisions. Improve on the IT infrastructure and support. Look at providing better training to the field, don't push the cost to the location.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Ryder somewhat ok,but techs shouldn't stay longer then a couple of years,then move on,or else the company turns into a dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Diesel Tech III
    Current Employee - Diesel Tech III

    I have been working at Ryder System full-time (more than 8 years)

    Pros

    Ok pay, clean well lit shops, correct equipment to complete jobs the correct and safe way , up to date oem training classes, emphasis on ppe and they supply some of it.

    Cons

    promises of advancement in the company,but that's not possible unless you move to another shop, when problems arise between techs, let the service manager ,and hr know what's going on and nothing is done about it, they are quite content to let problems fester until one tech leaves the company. Ryder drags it's feet to give the techs a raise and the score card metric is a joke...it's supposed to be a personal performance evaluation but there is a section on the evaluation for the business unit numbers,as well as the shops numbers...complete bs!...just another tool in managements tool box for giving the techs as little of a raise as possible. At my shop there are techs who work,and techs that skate,we let management know what's going on and nothing is done to correct the problem. Horrible benefits packages offered, that offer less coverage along with a higher premium payment every year, oh and the employee pays for 55 percent of the premium as well, and if you opt not to take the coverage,the company does not do the right thing and pay you the difference because they don't have to carry you on insurance...I guess they just absorb what they would have paid for you.

    Advice to ManagementAdvice

    Take care of the people who take care of your business, and watch them perform to the very peak of ability for you! Show them you care, and that they are not just a number.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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